Hotel with a Concierge in Uttar Pradesh

"Clean rooms, excellent bed. Spa was fantastic, best massage of my life. Breakfast was excellent. The hotel is however, run down and it shows. what they "

"excellent customer service and great ambience and good "

"Great hotel in Agra"

"Expedia should not have this hotel listed as a 3 star hotel. Comparable hotels are available at one-fourth of the price. I booked this hotel because I trusted that since listed on Expedia, the hotel must be good. But it wasn't. The room was very small with a bed & two chairs . It was clean, the bed was okay. But furnishings were bare minimum. The floor was cold, the bathroom had the toilet seat and bathing arrangement in the same area - there was no separate shower stall or tub - so the...

"The reviews that I read about this hotel before booking were all very positive but unfortunately they did not match up in reality... Bed linen was dirty. Poor English language by some of the staff making it at times extremely difficult to make oneself understood. I had sent some laundry to be washed and ironed however when I returned to the hotel on my last day I was to discover that my laundry could not be located and then 30 minutes later it was then found only to be told that it had neither...

"Excellent professional staff,prompt service, good food and very friendly people "

" Best Location in Varanasi Beautiful palace full of history, with easy access to explore and be fully immersed in life and local cultural activities. Great Spa services In particular we would like to give a special mention to Ashutosh on front desk,Fahad in the restaurant who made an extra effort to converse with us in Spanish and his colleagues Sandeep & Sourav. Plus the skilled hands of the Spa team who soothed our aching backs and tired feet."