Hotel with a Concierge in Occitanie

"Quick check in / able to leave bags whilst exploring before check in. They managed to arrange an early check in as well thank you "

"Beautiful older hotel property in the heart of Toulouse. Great location if you won't have a car because the entire City core is accessible on foot or by public transportation. Very walkable neighborhood for dining, drinking, or shopping. The less tourist oriented neighborhoods are a 20 minute walk. Rooms are comfortable and well appointed for an older hotel. Very nice bed. Fantastic, helpful and friendly staff will take very good care of you."

"Excellent hotel to stay in when visiting Toulouse. Central to all amenities Very helpful "

"Lovely hotel, situated very centrally but extremely quiet. All rooms individually designed and very comfortable."

"Absolutely terrible service. Despite having a booking and contacting via email in advance to advise of arrival, no response and no Reception upon arrival. Phone number given is in another country but is also not answered. Left walking around the streets of foreign country for several hours trying to ask locals for assistance. Would never have expected this service and would not like it to happen to anyone else! "

"Expedia said that check-in ended at 8pm, but in fact it is at 5pm except on Friday. Extremely complicated to receive the key of the room, which happened to be in a safe. The code for the safe was emailed by Expedia just a few hours before our arrival, while we were on the train with no access to our email. And on site we did not have a phone connection because of the proximity of the border with Spain. Luckily the weather was great!"

"We had a wonderful time staying at this property; it was spacious, comfortable, clean and well-maintained. It is spectacularly situated. Would highly recommend this property."

"It was very difficult and confusing to figure out how to get into the building. Although I had already paid through Expedia, I had to pay again. And there is a computer monitor that asks your name and reseveration number. The hotel's reseveration number and Expedia's reservation number are different and I was using Expedia's reservation number. At the end of a long day, you don't want to waste 30 minutes trying to figure out how to get in. "