Hotel with a Concierge in Nordwestmecklenburg

"This property needs renovations AND staff training in customer service! I choose the hotel (not really a hotel) because of the area, location and all the positive reviews. But I can't understand the reviews. We made the most of it, but unfortunately, I would never recommend this hotel. "

"The room was clean but there was no attention to detail ( corners, dust under bed, etc), after all that's what distinguishes establishments from one another. The bathroom was always wet due to the shower design construction. No night light for kids to visit at night the bathroom. The whole room had to be lit like new years or use mobile flashlight. This is family orientated hotel/resort. Small things and attention to details are what make a champion and hotel was laking of this. Not adequate...