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“Excelente hotel, super recomendado!!!”

“Staff was very attentive. Food was great. Room tidy and comfortable with the view of Mayon.”

“wrong advertisement.”

“We stayed at this hotel for 7 days and found it to be convenient option given its proximity to Robinson mall. The staff, particularly those at the café were exceptional in their attentiveness to guest's needs. The breakfast buffet offered selection of local dishes with a different menu each day. However, the cleanliness of the room especially the bathroom fell short of expectation. I spotted a dead fly on the floor on the first day and remained there throughout our stay despite of requests...

“The property could use some renovations and surely needs more rooms with windows. You need to specify if you really need one prior to your check in or booking.”

“Breakfast so good”

“Heavenly”

“Charles loves Fernando's hotel and tge staff at reception are great.”

“Un lugar de ensueño. Quizás falten actividades ofertadas, y la única pega es el lago natural entre la playa y la colina, que desmerece a mi juicio”

“The day staff at the front desk especially the lady who helped me with my laundry was awesome. i failed to get her name.”

“Pros: Lovely staff, very kind and poligt and would do anything to help. If you are visiting to do the whale tour, it’s the best location! Terrace is lovely, directly to the beach. Negatives: I found a long woman hair on my pillow as soon as I checked in. The frogs barking at night wouldn’t allow us to sleep. The door has a glass towards the hallway, and the hallway has the lights on = The room was full of light at night. The hotel pictures do not represent the reality of the hotel....

“There were actually in the process of cleaning one of the pools but gave us access to another pool those actually more private and wave some fees for us excellent place great staff excellent food extremely clean nice rooms i'll definitely be going back”

“We had a good stay overall. The place was nice. However, we were disappointed by the security deposit, as this additional fee was not clearly disclosed on the site. We only found out about it afterward when we check-in, which was unexpected and inconvenient, especially since we were traveling cashless and relying only on cards and online payments. It would be better if the security deposit (in cash) were clearly stated in the listing beforehand so guests can be properly informed and prepared.”