Vacations Close To Copley Place

Cold shower water, staff changed our room and water was not hot in that room either . Passkeys for second room did not work no matter how many replacement keys we got (only master key from staff would work). Bathrooms and showers could have been much cleaner. Air conditioning worked but I woke up the next morning with a terrible cough and scratchy throat leading me to believe the central air vents had not been cleaned in far too long. When we woke up we made our way to the breakfast room where hot breakfast has always been served and room was closed. We went to the front desk to ask about breakfast and were ignored for about a minute by the receptionist sitting right in front of us on her phone before receiving any help. Breakfast was given to us in paper bags with warm milk and warm yogurt. Overall very dissatisfied with my stay at this location

Unfortunately, my stay was disappointing. The motel was not properly maintained, and the breakfast choices were very limited. The carpets were filthy, and the room had an unpleasant, musty smell. The room doors were also difficult to open. Overall, the property needs significant cleaning, maintenance, and improvements to provide guests with a more comfortable experience.

Good

Had a wonderful stay!