Concordia Vacations

Omg we loved this place

This is not a 5 star hotel. You have to walk to the first floor to get ice. They don’t leave bottles of water in the room. We were all inclusive but had to work for anything we got. I had to call the 3rd day and ask them to clean. We left for like an hour or two yet the maid was there when we got back. So we had to wait. The lay out was not good and no map given. We came to this city before and stayed at a 4 star hotel and had no issues. We should went back to that hotel.

Everything was wonderful — the staff was very helpful and attentive. The room was great either way beautiful views. All inclusive was a great deal!

My family of 4 really enjoyed our stay. The property was clean and our room was nice and accommodating. The buffet was delicious and we enjoyed being able to order from the menu if we wanted something different. All of the staff were very nice and helpful. Hugo and Guillermo very always very nice and attentive at breakfast and lunch. Fatima was a lot of help at checking in and making dinner reservations. She was there nearly everyday during our stay and always asked if we needed anything. Room service was great the few times we ordered. The wifi worked very well. We booked all inclusive elite and I definitely recommend that package. All of the dinner reservations we booked was amazing. Our favorite was La Terraza. We enjoyed the sister hotels but they were usually very busy. There are several gift shops at El Cid El Moro.