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Best Western Hilliard Inn & Suites

2.5 star property
Travelers stay active at this hotel near Ohio State University, where the indoor pool and gym energize guests before they enjoy a hearty complimentary breakfast.

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Photo gallery for Best Western Hilliard Inn & Suites

Exterior - Best Western Hilliard Inn & Suites (Hilliard)
Fitness facility - Best Western Hilliard Inn & Suites (Hilliard)
Lobby - Best Western Hilliard Inn & Suites (Hilliard)
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board - Best Western Hilliard Inn & Suites (Hilliard)
Lobby - Best Western Hilliard Inn & Suites (Hilliard)
Best Western Hilliard Inn & Suites offers a convenient location near Ohio State University with practical amenities. Enjoy in-room WiFi, a gym, indoor pool, free full breakfast, dry cleaning services, and helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed - double
Pillowtop bed
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-Suite King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

Accessible-Suite King Bed, Mobility Accessible, Roll in Shower, Sofabed, Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

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About the neighborhood

Hilliard is home to Best Western Hilliard Inn & Suites. Polaris Fashion Place and Easton Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ohio Expo Center and State Fair and Columbus Zoo and Aquarium. Check out an event or a game at Schottenstein Center, and consider making time for COSI, a top attraction not to be missed. Visit our Hilliard travel guide
Map
3831 Park Mill Run Drive, Hilliard, OH, 43026

What's nearby

  • morning mist
    Aquatic Adventures Ohio
    11 min walk - 0.6 miles
  • A view of the new pedestrian skywalk connecting the convention center to the new downtown Hilton.
    Greater Columbus Convention Center
    12 min drive - 12.3 miles
  • The second oldest building remaining on The Ohio State University campus, Orton Hall was opened in 1893. It is named after Dr Edward Orton, Sr. who served as Ohio State's first president, OSU Professor of Geology from 1873 to 1899, and Ohio's State Geologist from 1882 until his death in 1899. Orton Hall is built of 40 different Ohio building stones. In the outside walls, these stones are laid in stratigraphic order according to their relative positions in Ohio's bedrock. The only non-indigenous to Ohio stone used is Indiana Limestone to build the front steps. It was chosen because of its high concentration of embedded fossils. The bell tower was dedicated in 1915 and contains 25,000 pounds of bells that can be heard regularly tolling across campus. Encircling the top of the tower are 24 columns with gargoyle-like figures which are restorations of fossil animals.
    Ohio State University
    13 min drive - 5.5 miles
  • Mount Carmel Hilliard
    2 min drive - 2.0 miles
  • KSM Clinic
    3 min drive - 1.4 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH)
    23 min drive

Restaurants

  • 7 Brew Coffee
    19 min walk
  • McDonald's
    3 min drive
  • GetGo
    3 min drive
  • Starbucks
    7 min walk
  • Wendy's
    19 min walk

About this property

Best Western Hilliard Inn & Suites

Hotel near Ohio State University
At Best Western Hilliard Inn & Suites, you can look forward to free full breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, an elevator, and a 24-hour front desk
  • Multilingual staff, 1 meeting room, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with hydromassage showers and shower/tub combinations
  • LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Frequently asked questions

Does Best Western Hilliard Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Hilliard Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Hilliard Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Hilliard Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Hilliard Inn & Suites located?

Situated in Hilliard, this hotel is within 6 mi (10 km) of Roger A. Reynolds Municipal Park, Ohio State University, and Ten Pin Alley. Heritage Golf Club and The Mall at Tuttle Crossing are also within 6 mi (10 km).

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Reviews

Best Western Hilliard Inn & Suites Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 635 out of 1001 reviews
Rating 8 - Good. 254 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

Reviews

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, staff was friendly and helpful, wonderful continental breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice spacious rooms, and they have a good breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Jan 2026

6/10 Okay

James

Disliked: Property conditions & facilities
A bit dated and in need of a facelift. Older hotel. Room and bed sheets were clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great - Desk guy David was very helpful moving my room without issue when the TV wouldnt work in my room when i got there.
Stayed 1 night in Dec 2025

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, tv remote worked, good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and staff really care about the guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy. Hotel was quiet. Was able to get rested.
Stayed 2 nights in Oct 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a clean place to stay for one night while visiting Ohio State. Breakfast was typical and fine.
Stayed 1 night in Oct 2025

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Service excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Asst. Manager, friendly and respectful staff. More variety for breakfast would be nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Allyse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the Ohio State game for the weekend. It was a wonderful day. Great breakfast wonderful staff. The property was very clean and the room was extremely spacious. Definitely will stay here again when in town.
Stayed 2 nights in Aug 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop on our road trip

a quick stay - just passing through - but the beds were comfortable with lots of pillows! Clean room and staff was friendly!
Stayed 1 night in Jul 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Clean and quiet rooms. Well lit parking lot. Plentiful breakfast. Safe location in the heart of commerce. Plenty of good restaurants within walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Kansas

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our stay. Lots of shopping and dining around and just a short drive to our destination which was Columbus zoo
Stayed 1 night in Apr 2025

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and the hotel very clean. Our room was very spacious.
Stayed 1 night in Jun 2025

8/10 Good

Steph

Liked: Cleanliness, staff & service, room comfort
Service was incredible
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

Just passing through

Little ragged around edges of property. Needs some TLC. Bed was comfortable. Floors squeak above us. Breakfast was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Giorgi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern property with large rooms incuding a sleeper couch sitting area
Stayed 1 night in Jul 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and breakfast. Property and rooms were clean.
Stayed 1 night in Mar 2025

6/10 Okay

Kristen

Liked: Cleanliness, staff & service
Property was maintained, but is showing it's age. Staff still doing a good job with what yhey have.
Stayed 4 nights in Sep 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Great day very comfortable beds. We will definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean hotel room. Breakfast is definitely a plus here! Would stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a nice, family-friendly stay for the price. There was some construction going on, but the front desk did offer ear plugs. The elevator was broken our first day, but was fixed by the time we left. One of the cleaning ladies was very friendly and kind. She deserves a raise. (She had brownish hair with some red in it and 4 kids I believe, if anyone from the hotel management sees this)
Stayed 3 nights in Oct 2025