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Best Western Hilliard Inn & Suites

2.5 star property
Hotel in Hilliard with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Exterior
Property amenity
Pillowtop beds, desk, laptop workspace, iron/ironing board
Lobby
Best Western Hilliard Inn & Suites offers a convenient location near Ohio State University with practical amenities. Enjoy in-room WiFi, a gym, indoor pool, free full breakfast, dry cleaning services, and helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Sofa bed
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Private bathroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

View all photos for Accessible-Suite King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Accessible-Suite King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

View all photos for Accessible-Suite King Bed, Mobility Accessible, Roll in Shower, Sofabed, Non-Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Accessible-Suite King Bed, Mobility Accessible, Roll in Shower, Sofabed, Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

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About the neighborhood

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026

What's nearby

  • Hollywood Casino - 8 min drive - 7.5 miles
  • Ohio State University - 12 min drive - 5.5 miles
  • Greater Columbus Convention Center - 13 min drive - 12.1 miles
  • Schottenstein Center - 13 min drive - 6.2 miles
  • Ohio Stadium - 14 min drive - 6.6 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪7 Brew Coffee - ‬19 min walk
  • ‪GetGo - ‬3 min drive
  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

Hotel near Ohio State University
At Best Western Hilliard Inn & Suites, you can look forward to free full breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, a front-desk safe, and free newspapers
  • An elevator, a 24-hour front desk, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with hydromassage showers and shower/tub combinations
  • LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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8.8 out of 10, Excellent, 1,012 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Frequently asked questions

Does Best Western Hilliard Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Hilliard Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hilliard Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Hilliard Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Hilliard Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Hilliard Inn & Suites located?

Situated in Hilliard, this hotel is within 6 mi (10 km) of Heritage Golf Club, Ohio State University, and The Mall at Tuttle Crossing. Shops On Lane Avenue and McConnell Heart Hospital at Riverside are also within 6 mi (10 km).

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Reviews

Best Western Hilliard Inn & Suites Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 629 out of 1001 reviews
Rating 8 - Good. 266 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice spacious rooms, and they have a good breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kelcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience I've had in Columbus.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities
Great
Stayed 1 night in Sep 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and clean. Breakfast was great too
Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop on our road trip

a quick stay - just passing through - but the beds were comfortable with lots of pillows! Clean room and staff was friendly!
Stayed 1 night in Jul 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Did not like smell in bathroom. Liked responsive staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay..
Stayed 1 night in Feb 2025

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and the hotel very clean. Our room was very spacious.
Stayed 1 night in Jun 2025

8/10 Good

Steph

Liked: Cleanliness, staff & service, room comfort
Service was incredible
Stayed 2 nights in Jun 2025

10/10 Excellent

Kansas

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our stay. Lots of shopping and dining around and just a short drive to our destination which was Columbus zoo
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk greeted us politely as soon as we walked in and was very helpful at explaining options around the area.
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was free.
Stayed 2 nights in Jul 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was away from other major places
Stayed 2 nights in Jun 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good for the price paid.
Stayed 1 night in Jul 2025

10/10 Excellent

Kendra

Liked: Cleanliness, amenities, property conditions & facilities
This is one of the best hotel stays we have had. They were friendly and allowed us to use the dining area for our supper. We traveled with14 people and that made it nice.
Stayed 2 nights in May 2025

10/10 Excellent

Junpei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice to access to workplace
Stayed 6 nights in Jun 2025

8/10 Good

Glendora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, easy check in and out. Comfortable beds, roomy. The only dislike was the furniture had a strange odor. Mention it to staff while checking out and he said we would definitely check into it. We only stayed overnight but would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Very nice location and easy access to highway. The room was very clean and comfortable. The breakfast offered a good variety. The front desk crew was so friendly! I'd definitely stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a Little R&R

We were looking for an overnight getaway for Valentine's Day and this was a great hotel for that. The bed was in very good condition, the room was very clean, and the bathtub was nice and spacious.
Stayed 1 night in Feb 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel will definitely book here again
Stayed 2 nights in Dec 2024

8/10 Good

Guifan

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows could use upgrade. Elevator is extremely slow. But hey, it works!
Stayed 4 nights in Sep 2025

8/10 Good

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
We came to Columbus to see a concert. Didn’t spend a lot of time at hotel. But it was clean and beds were comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Air Fresheners Needed

Besides the very strong smell of marijuana in the lobby and hallways I thought the hotel was very good for the price we paid!
Stayed 3 nights in Jun 2025

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