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Best Western Hilliard Inn & Suites

2.5 star property
Hotel in Hilliard with free breakfast and a fitness center

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Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Exterior
Indoor pool
Lobby
Pillowtop beds, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed
Pillowtop bed
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026

What's nearby

  • The Mall at Tuttle Crossing - 4 min drive - 3.2 miles
  • Ohio State University - 12 min drive - 5.5 miles
  • Greater Columbus Convention Center - 13 min drive - 12.1 miles
  • Schottenstein Center - 13 min drive - 6.2 miles
  • Ohio Stadium - 14 min drive - 6.6 miles

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Mill Run Ale House - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

Hotel near Ohio State University
At Best Western Hilliard Inn & Suites, you can look forward to free full breakfast, dry cleaning/laundry services, and a gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, free newspapers, and a 24-hour front desk
  • Multilingual staff, 1 meeting room, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with hydromassage showers and shower/tub combinations
  • LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Frequently asked questions

Does Best Western Hilliard Inn & Suites have a pool?

Yes, this property has an indoor pool.

Is Best Western Hilliard Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hilliard Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Hilliard Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Hilliard Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Hilliard Inn & Suites located?

Situated in Hilliard, this hotel is 1.1 mi (1.7 km) from Aquatic Adventures Ohio and within 6 mi (10 km) of Ohio State University and Heritage Golf Club. The Mall at Tuttle Crossing and Shops On Lane Avenue are also within 6 mi (10 km).

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Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great rates, clean, and delicious breakfasts
Stayed 2 nights in May 2025

8/10

Reasonably priced, decent hotel for our brief stay.
Stayed 3 nights in May 2025

10/10

This was a really nice hotel for a really decent price!
Stayed 1 night in Mar 2025

8/10

Nice, quite place to stay. Good breakfast.
Stayed 2 nights in May 2025

10/10

Good value for the price! Would stay again!
Stayed 1 night in May 2025

10/10

Front desk greeted us politely as soon as we walked in and was very helpful at explaining options around the area.
Stayed 1 night in May 2025

10/10

This is one of the best hotel stays we have had. They were friendly and allowed us to use the dining area for our supper. We traveled with14 people and that made it nice.
Stayed 2 nights in May 2025

10/10

Great place to stay..
Stayed 1 night in Feb 2025

10/10

The location was perfect for our stay. Lots of shopping and dining around and just a short drive to our destination which was Columbus zoo
Stayed 1 night in Apr 2025

10/10

Very nice location and easy access to highway. The room was very clean and comfortable. The breakfast offered a good variety. The front desk crew was so friendly! I'd definitely stay here again!
Stayed 2 nights in May 2025

10/10

It was a very nice stay.
Stayed 1 night in Mar 2025

10/10

Excellent service and breakfast. Property and rooms were clean.
Stayed 1 night in Mar 2025

8/10

Quiet and staff was awesome
Stayed 2 nights in Apr 2025

10/10

Great place
Stayed 1 night in Dec 2024

10/10

Very good
Stayed 4 nights in May 2025

10/10

Surprised how nice this was for the price. Breakfast was super nice, the king suite was amazing, and in a great area of town. At $99 a night, you won’t find better
Stayed 1 night in Mar 2025

10/10

Awesome hotel will definitely book here again
Stayed 2 nights in Dec 2024

10/10

Great day very comfortable beds. We will definitely stay again.
Stayed 2 nights in Oct 2024

8/10

The beds were comfortable. Bathroom and room overall were clean. Breakfast had many nice options.
Stayed 1 night in Mar 2025

10/10

The food in the morning was hot and fresh. My room was very very clean. The front desk hotel staff were fantastic!
Stayed 3 nights in Apr 2025

10/10

Family friendly Front desk Guy was EXCEPTIONAL! very friendly & Polite! Breakfast was great and young lady on Over night was very pleasant also! I will stay anytime I’m in the area!
Stayed 2 nights in Mar 2025

10/10

Very good hotel to stay. Easy check in, clean room , free and tasty breakfast! I will stay again!
Stayed 1 night in Feb 2025

6/10

It's average.
Stayed 2 nights in May 2025

10/10

My family all used to stay at this particular place when visiting . Now that I’ve moved away, I decided to stay here as well when visiting
Stayed 1 night in Mar 2025

8/10

It is a nice stay.
Stayed 1 night in Oct 2024