Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Hyatt Regency Cleveland At The Arcade

4.0 star property
Art Deco hotel with a 24-hour fitness center and a 24-hour business center

Choose dates to view prices

Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Exterior
Meeting facility
Fitness facility
Premium bedding, pillowtop beds, in-room safe, desk
The Hyatt Regency Cleveland At The Arcade offers sophisticated comfort steps from JACK Cleveland Casino. Enjoy a Swedish massage or relax with drinks by the lobby fireplace. An on-site coffee shop, American restaurant, and attentive staff create a welcoming base.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillowtop bed
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillowtop bed
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Arcade View)

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillowtop bed
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Arcade View)

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2017
Renovated in 2017
Pillowtop bed
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillowtop beds, in-room safe, desk

Suite (VIP)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 102 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Reception

Holiday Inn Express & Suites Elyria by IHG

Elyria
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
8.4 out of 10, Very Good, 1,007 reviews
Holiday Inn Express & Suites Elyria by IHG

About the neighborhood

Map
420 Superior Ave E, Cleveland, OH, 44114

What's nearby

  • JACK Cleveland Casino - 5 min walk - 0.3 miles
  • Huntington Convention Center of Cleveland - 6 min walk - 0.4 miles
  • Progressive Field - 10 min walk - 0.5 miles
  • Rock and Roll Hall of Fame - 11 min walk - 0.6 miles
  • Huntington Bank Field - 11 min walk - 0.6 miles

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues - ‬4 min walk
  • ‪Rising Star Coffee Roasters - ‬1 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Guys Pizza Co. - ‬1 min walk

About this property

Hyatt Regency Cleveland At The Arcade

Upscale hotel remodeled in 2017 and located near JACK Cleveland Casino
Located close to Huntington Convention Center of Cleveland and Progressive Field, Hyatt Regency Cleveland At The Arcade provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Treat yourself to spa services, such as a Swedish massage, a manicure/pedicure, or a facial. The on-site American cuisine restaurant, 1890 Restaurant, features kids' meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, luggage storage, and tour/ticket assistance
  • A vending machine, a porter/bellhop, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 293 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • 37-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Lobby

Drury Plaza Hotel Cleveland Downtown

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
9.4 out of 10, Exceptional, 2,573 reviews
Drury Plaza Hotel Cleveland Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 52 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Frequently asked questions

Is Hyatt Regency Cleveland At The Arcade pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt Regency Cleveland At The Arcade?

Valet parking is available for USD 52 per night.

What time is check-in at Hyatt Regency Cleveland At The Arcade?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Cleveland At The Arcade?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Regency Cleveland At The Arcade located?

Located in Downtown Cleveland, this hotel is within a 15-minute walk of JACK Cleveland Casino, Huntington Convention Center of Cleveland, and Progressive Field. Rock and Roll Hall of Fame and Huntington Bank Field are also within 15 minutes. Tower City-Public Square Station is 9 minutes by foot and Cleveland Station is 16 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 703 out of 1077 reviews
Rating 8 - Good. 203 out of 1077 reviews
Rating 6 - Okay. 101 out of 1077 reviews
Rating 4 - Poor. 29 out of 1077 reviews
Rating 2 - Terrible. 41 out of 1077 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service
The staff was very courteous and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay. lots of stuff to do in the area & the hotel itself is a historic landmark + the staff are friendly/accommodating.
Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to all attractions.
Stayed 2 nights in Jul 2025

8/10 Good

Charlina

Liked: Cleanliness, staff & service
The property is beautiful and is walking distance to lots of restaurants. Parking is expensive at $50 per night, the restaurants in the hotel have limited service hours and most of the retail suites on the first and second floor are vacant. The rooms were clean, staff friendly and the place was quiet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 3 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I loved how big the room was. The lady at the receptionist desk that checked us in was super nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Neat property
Stayed 2 nights in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent time
Stayed 1 night in Aug 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice!
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff and location
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Perfect spot
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean,unique and beautiful. The Corner Alley was right next to the hotel and provided a great time at Hilarities and other neat pubs. We had lunch at The Flight prior to walking to The Browns game. We will be back!!
Stayed 1 night in Sep 2025

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were very friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Richard P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property & rooms very nice. Very Clean. Only compliant was on arrival, valet was not proactive. Had to track down
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old building, fun to watch the wedding photos happening on site, easily walkable to baseball game and surrounding restaurants/bars.
Stayed 1 night in Jul 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful and friendly staff. Super clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with tons of room for my family of 4. We had an arcade view and they were having a wedding since it was a Saturday night. It was very nice to walk around town from there as well. We used self park right next to the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Chauntey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Staff friendly and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Mj

Liked: Amenities
Beautiful property- the Suite was perfect.
Stayed 5 nights in Mar 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, property conditions & facilities
Comfortable hotel. Convenient location. Good breakfast, Beautiful building. Would appreciate grab bars for the bath tub to make it easier to get inand out of tub.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
The Arcade and design of the room was truly unique.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Arcade was a beautiful building and downtown location was walkable to everything we wanted to see, thanks for a great stay!
Stayed 2 nights in Apr 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel
Stayed 1 night in Dec 2024

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.