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Hyatt Regency Cleveland At The Arcade

Property class: 4

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Photo gallery for Hyatt Regency Cleveland At The Arcade

A multi-level atrium with glass railings, tables, and chairs arranged for dining. - Hyatt Regency Cleveland At The Arcade (Cleveland)
A modern hotel room with a sofa, a coffee table, a lamp, and framed pictures on the wall. - Hyatt Regency Cleveland At The Arcade (Cleveland)
A hotel lobby with a reception desk, seating area, and a fireplace. - Hyatt Regency Cleveland At The Arcade (Cleveland)
A hotel room with a large bed, a nightstand, a chair, a sofa, and a window with a city view. - Hyatt Regency Cleveland At The Arcade (Cleveland)
A historic building with multiple floors, large windows, and a prominent entrance. - Hyatt Regency Cleveland At The Arcade (Cleveland)
Located close to JACK Cleveland Casino and Huntington Convention Center of Cleveland, Hyatt Regency Cleveland At The Arcade provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Treat yourself to spa services, such as a Swedish massage, a manicure/pedicure, or a facial. The on-site American cuisine restaurant, 1890 Restaurant, features kids' meals and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for 1 King Bed

A hotel lobby with a reception desk, large white columns, a fireplace, and a chandelier.

1 King Bed

  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 2

View all photos for Suite One King Bed

A hotel lobby with a reception desk, seating area, and a fireplace.

Suite One King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Double Beds

8.6 out of 10
Excellent
(54 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A hotel room with a large bed, a sofa, a TV, and a desk.

Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a nightstand, a chair, a sofa, and a window with a city view.

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(57 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(42 reviews)
  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a nightstand, a chair, a sofa, and a window with a city view.

Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

A hotel room with a large bed, a sofa, a TV, and a desk.

Room, 1 King Bed, Accessible (Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a sofa, a TV, and a desk.

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Arcade View)

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Double Beds (Arcade View)

9.4 out of 10
Exceptional
(20 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Arcade View)

A hotel room with a large bed, a sofa, a TV, and a desk.

Room, 1 King Bed (Arcade View)

8.8 out of 10
Excellent
(36 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

A hotel room with a large bed, a nightstand, a chair, a sofa, and a window with a city view.

Suite (VIP)

10.0 out of 10
Exceptional
(2 reviews)
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Downtown Cleveland, a neighborhood in Cleveland, Hyatt Regency Cleveland At The Arcade is in the entertainment district and near a metro station. Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Progressive Field or Huntington Bank Field. Spend some time exploring the area's activities, including golfing. Visit our Cleveland travel guide
Map
420 Superior Ave E, Cleveland, OH, 44114

What's nearby

  • An indoor ice hockey arena with empty spectator stands, a large digital screen displaying animated characters, and various advertisements.
    Rocket Arena
    6 min walk - 0.4 miles
  • A group of people seated at tables outdoors during sunset, overlooking a body of water.
    Huntington Convention Center of Cleveland
    8 min walk - 0.5 miles
  • A baseball stadium with the Indians logo on the field, surrounded by a crowd of spectators.
    Progressive Field
    8 min walk - 0.5 miles
  • A modern architectural building with a unique curved structure and a glass facade.
    Rock and Roll Hall of Fame
    13 min walk - 0.7 miles
  • JACK Cleveland Casino
    5 min walk - 0.3 miles

Getting around

  • Tower City-Public Square Station
    9 min walk
  • Cleveland Station
    16 min walk
  • Cleveland Hopkins International Airport (CLE)
    16 min drive

Restaurants

  • Chipotle Mexican Grill
    3 min walk
  • House of Blues
    4 min walk
  • Guys Pizza Co.
    1 min walk
  • Rising Star Coffee Roasters
    1 min walk
  • Shake Shack Downtown Cleveland
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 61.56 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests are required to download the property's World of Hyatt mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 50 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 61.56 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hyatt Regency Cleveland At The Arcade pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for USD 61.56 per night.

What time is check-in at Hyatt Regency Cleveland At The Arcade?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Cleveland At The Arcade?

Check-out is at noon. Late check-out is available for a fee.

Where is Hyatt Regency Cleveland At The Arcade located?

Located in Downtown Cleveland, this hotel is within a 15-minute walk of JACK Cleveland Casino, Huntington Convention Center of Cleveland, and Progressive Field. Rock and Roll Hall of Fame and Huntington Bank Field are also within 15 minutes. Tower City-Public Square Station is 9 minutes by foot and Cleveland Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Cleveland At The Arcade Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 906 out of 1301 reviews
Rating 8 - Good. 214 out of 1301 reviews
Rating 6 - Okay. 103 out of 1301 reviews
Rating 4 - Poor. 34 out of 1301 reviews
Rating 2 - Terrible. 44 out of 1301 reviews

Reviews

Verified review

8/10 Good

Shiela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and beautiful hotel!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a good spot. Easy to walk around town.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in convenient location. Thoroughly enjoyed our stay here.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly and helpful. The atrium/arcade area was gorgeous. The hotel was close to several restaurants and the wings to do
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Keithan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue. Great restaurants at the hotels. Easy access to walking downtown
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to alot of great restaurants and venues besides being located in such a historic building
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Beds were extremely comfortable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was amazing with beautiful scenery and convenient stores within the building. The staff were very nice and the valets were very helpful even walking me through the process!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that this beautiful property is maintained. Although restaurants and bars are close by, easy to walk to, more in the hotel would be nice. Breakfast each day was great, and staff were very accessible and helpful!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent and conveniently located downtown.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff were friendly and accommodating …
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing - the room, amenities, you name it! We were especially impressed with the staff - from front desk to maids and everything in between. Whoever is doing the hiring is very good at selecting enjoyable, authentic people. We live nearby and this was a STAYcation for us. We'd book again in a heartbeat.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really can’t say anything bad about this hotel. It was beautiful inside the room was huge. The view was great plenty of food pizza place and their own restaurant with desserts and great drink specials not far from a lot of things to see and also not far from the rock ‘n’ roll, Hall of Fame great trip.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel and friendly staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

James Vincent Donohue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and unbelievable architecture
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haytt Regency was really nice. It was really cool that that it is inside the Arcade, which is also beautiful. The room was great, clean, and the bed was super comfortable. It's also in the perfect location. So many restaurants in the building and just right outside the building, and walking distance into downtown. My daughter and I enjoyed our stay and would stay there again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

shawn michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. Beautiful building with some history. Staff very Friendly and accommodating. Would loved to have stayed longer.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, historic location. Very convenient. Walkable to many sites. Great bars close by.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Elden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant , helpful staff, nearby parking.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a classic, historic place to stay. We loved it!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to be in arcade good location pretty dead downtown as no games but very comfy quiet room. We enjoyed our stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location for Progressive Field/Rocket Arena short 5-10 min walk to both. Great dining and night life venues out back door of Hotel on Euclid ave. Overnight parking next door in a nice staffed garage. Decent price $35. Only one negative…… no grab handles around tub-shower or in shower in our std King room. We walked all over the downtown area so I’m not disabled or a “fall risk” but high step in and narrow-slick tub hard to navigate without a grab handle ANYWHERE. Would book there again on next trip to Cleveland!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy,great location for going out to eat
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. It is convenient to a lot of venues and restaurants. The only thing was the bathroom sink was clogged on arrival. We should have called to have maintenance come up but we were going to eat and then didn’t do so either when we got back thinking it was too late. However, when we checked out the next morning I told the desk staff and she said someone is always on property to have a look. I received a follow up email later that day also.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The view from our room was of the city with beautiful old buildings outside. The location was easy to get around the city. We were going to a ballgame. We chose this hotel for walkability. I would recommend this hotel.
Stayed 1 night in Jul 2026