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Holiday Inn Express & Suites Cleveland West - Westlake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Indoor pool - Holiday Inn Express & Suites Cleveland West - Westlake by IHG (Westlake)
Exterior - Holiday Inn Express & Suites Cleveland West - Westlake by IHG (Westlake)
Free daily buffet breakfast - Holiday Inn Express & Suites Cleveland West - Westlake by IHG (Westlake)
In-room safe, desk, iron/ironing board, free cribs/infant beds - Holiday Inn Express & Suites Cleveland West - Westlake by IHG (Westlake)
Exterior - Holiday Inn Express & Suites Cleveland West - Westlake by IHG (Westlake)
At Holiday Inn Express & Suites Cleveland West - Westlake by IHG, you can look forward to a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (LEISURE)

9.6 out of 10
Exceptional
(32 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (HEARING)

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (HEARING)

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Westlake, Holiday Inn Express & Suites Cleveland West - Westlake by IHG is in the city center. Lake Erie Nature & Science Center and Bay Lanes Bowling are local attractions and those in the mood for shopping can visit Crocker Park and Westfield Great Northern Mall. Swings-N-Things and Mulligan's Family Fun are also worth visiting. Visit our Westlake travel guide
Map
30500 Clemens Road, Westlake, OH, 44145

What's nearby

  • Progressive Field
    Progressive Field
    26 min drive - 19.9 miles
  • cleveland skyline
    Huntington Bank Field
    27 min drive - 17.9 miles
  • Rock and Roll Hall of Fame Downtown Cleveland Ohio sightseeing landmarks and tourist attractions
    Rock and Roll Hall of Fame
    29 min drive - 18.5 miles
  • Crocker Park
    17 min walk - 1.0 mile
  • Regal Crocker Park
    3 min drive - 1.1 miles

Getting around

  • Cleveland Station
    22 min drive
  • Cleveland Hopkins International Airport (CLE)
    24 min drive

Restaurants

  • The Cheesecake Factory
    3 min drive
  • McDonald's
    2 min drive
  • Chick-fil-A
    3 min drive
  • Starbucks
    3 min drive
  • Wendy's
    18 min walk

About this property

Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Hotel near Lake Erie
Consider a stay at Holiday Inn Express & Suites Cleveland West - Westlake by IHG and take advantage of a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Additional perks include:
  • An indoor pool
  • Free self parking
  • An elevator, a gift shop, and a vending machine
  • A banquet hall, free newspapers, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 91 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Hotel Holiday Inn Express & Suites Cleveland West - Westlake
Holiday Inn Express & Suites Cleveland West - Westlake Westlake
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Cleveland
Holiday Inn Express Cleveland Hotel
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Suites Cleveland West Westlake by IHG
Holiday Inn Express Suites Cleveland West Westlake an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Cleveland West - Westlake by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express & Suites Cleveland West - Westlake by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Cleveland West - Westlake by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express & Suites Cleveland West - Westlake by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Cleveland West - Westlake by IHG located?

Located in West Dover, this hotel is 0.9 mi (1.5 km) from Crocker Park and within 3 mi (5 km) of Regal Crocker Park and Lake Erie. Huntington Reservation and Lake Erie Nature & Science Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express & Suites Cleveland West - Westlake by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 694 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

Reviews

Verified

8/10 Good

Dimarco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where well cleaned
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delish, new coffee machine was great addition. I have stayed here many times to visit my nephews and niece and rooms were pristine. Staff was friendly. Hotel smelled clean upon arrival. Will be returning when I come back to Cleveland.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and made up well every afternoon we returned. Staff was friendly and accommodating. Excellent breakfast with a very helpful crew to assist. Overall a very good experience!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very clean rooms and accommodating staff. Unfortunately the hot tub was out of order but the pool area is still great for kids. The free breakfast is good although not many gluten free options and one morning the buffet was out of a number of items. Overall a great place to stay with young kids that is close to downtown area.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Chenita

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotlesss friendly staff i have no complaints
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

frank

Liked: Cleanliness, property conditions & facilities
Clean organized breakfast was great very friendly staff highly recommend
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing room clean and comfy
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe location and convenience
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Clean room, friendly staff, water pressure was weak, water was barely hot in the room, hot tub was broken, no pancakes or waffles at breakfast, kids running in hallways at 3am. Not the worst place but no way will I stay here again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional, parking safe, overall Hotel clean, and good variety food for breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, hotel clean, breakfast buffet was descent. Coffee was great! Ground fresh and plentiful. Always had water in the lobby. I was able to help myself and keep my tumbler full at all times. Only downside...Lot should have been plowed
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Davetta

Liked: Staff & service, amenities
Shower was not, everything else in the room was nice. We loved the pool.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and huge breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joseph

Liked: Amenities
It was a lovely room very neat, orderly clean the staff is hospitable very nice people and efficient.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and comfy. Hotel was in a perfect spot to travel to many different areas. Would stay here again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Donald Alan

Liked: Cleanliness
Room nice and clean thank you butt need hot tub back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathy F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well cared for property in a great location close to dining & shopping. We will stay again.
Stayed 1 night in Sep 2025
Verified

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worked out for a quick overnight stay

Great location for food and far enough away from the highway.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made us feel very welcome. They were all very kind and respectful
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lots of dining options close by. Clean and well-maintained property.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again. Most comfortable bed so far this trip!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Britny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing pool with hot tub and kiddie area. Great place to stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in from Jersey to see my mother for her 90th birthday at Gazhorn facility in Avon. Your facility was a perfect location and see family in the area..
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, quiet hotel.
Stayed 1 night in Jun 2025