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Embassy Suites by Hilton Cleveland Rockside

Property class: 3.5

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Photo gallery for Embassy Suites by Hilton Cleveland Rockside

A multi-level hotel lobby with a central seating area, multiple floors, and a modern design. - Embassy Suites by Hilton Cleveland Rockside (Independence)
A hotel lobby with a coffee shop, a self-service kiosk, and a seating area with potted plants. - Embassy Suites by Hilton Cleveland Rockside (Independence)
A modern bar area with a long counter, blue bar stools, and pendant lighting. - Embassy Suites by Hilton Cleveland Rockside (Independence)
A large indoor swimming pool with clear blue water, surrounded by lounge chairs and a tiled floor. - Embassy Suites by Hilton Cleveland Rockside (Independence)
A modern hotel lobby with multiple seating areas, including round tables and booths, surrounded by potted plants. - Embassy Suites by Hilton Cleveland Rockside (Independence)
Located close to Topgolf, Embassy Suites by Hilton Cleveland Rockside provides free cooked-to-order breakfast, a free daily manager's reception, and laundry facilities. The on-site restaurant, Urban Craft, offers breakfast, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a 24-hour gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

A hotel room with a sofa, armchair, small round table, and a desk with a chair. There is a painting on the wall and a bed in the background.

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

7.8 out of 10
Good
(31 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

A hotel room with a large bed, a nightstand, a lamp, a painting on the wall, and a door leading to another room.

Suite, 1 King Bed with Sofa bed, Mobility Accessible, Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 2 Double Beds, Hearing Accessible, Microwave

A hotel room with a flat-screen TV, a desk with a lamp, a mirror, and a chair.

Suite, 2 Double Beds, Hearing Accessible, Microwave

8.0 out of 10
Very good
(8 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Hearing Accessible, Microwave

A hotel room with a large bed, a nightstand, a lamp, a painting on the wall, and a door leading to another room.

Suite, 1 King Bed, Hearing Accessible, Microwave

  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Microwave, Corner

A hotel room with two beds, a television, a desk with a lamp, and a window with curtains.

Suite, Multiple Beds, Microwave, Corner

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Mobility Accessible, Microwave

A hotel room with a flat-screen TV, a desk with a lamp, a mirror, and a chair.

Suite, Multiple Beds, Mobility Accessible, Microwave

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Microwave, Corner

A hotel room with two beds, a desk with a lamp, a television, and a large window with curtains.

Suite, 1 King Bed with Sofa bed, Microwave, Corner

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Microwave

A hotel room with a large bed, a nightstand, a lamp, a painting on the wall, and a door leading to another room.

Suite, 1 King Bed with Sofa bed, Microwave

8.2 out of 10
Very good
(46 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Microwave

A hotel room with a bed, a desk with a chair, a television mounted on the wall, and a sofa.

Suite, Multiple Beds, Microwave

8.6 out of 10
Excellent
(56 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free wired internet

About the neighborhood

Located in Independence, Embassy Suites by Hilton Cleveland Rockside is in the business district and near the airport. Rock and Roll Hall of Fame and Cleveland Museum of Art are cultural highlights, or if an activity is on the agenda, check out Topgolf. Looking to enjoy an event or a game? See what's going on at Progressive Field or Rocket Arena. Visit our Independence travel guide
Map
5800 Rockside Woods Blvd, Independence, OH, 44131

What's nearby

  • A wooden boardwalk along a river with a city skyline in the background.
    Cuyahoga River
    2 min drive - 1.4 miles
  • A city skyline with modern buildings and a waterfront.
    Huntington Bank Field
    16 min drive - 12.0 miles
  • A modern architectural building with a unique curved structure and a glass facade.
    Rock and Roll Hall of Fame
    16 min drive - 12.0 miles
  • A modern building with a reflective metallic surface.
    Case Western Reserve University
    18 min drive - 11.2 miles
  • Topgolf
    6 min walk - 0.4 miles

Getting around

  • East 34th-Campus Station
    10 min drive
  • Cleveland Station
    14 min drive
  • Cleveland Hopkins International Airport (CLE)
    17 min drive

Restaurants

  • McDonald's
    19 min walk
  • DiBella's Old Fashioned Submarines
    14 min walk
  • Chipotle Mexican Grill
    12 min walk
  • Panera Bread
    15 min walk
  • Starbucks
    14 min walk

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9.0 out of 10, Wonderful, 1,008 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (66 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites by Hilton Cleveland Rockside have a pool?

Yes, this property has an indoor pool.

Is Embassy Suites by Hilton Cleveland Rockside pet-friendly?

Yes, Embassy Suites by Hilton Cleveland Rockside allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Embassy Suites by Hilton Cleveland Rockside?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 50.00 (subject to availability).

What time is check-out at Embassy Suites by Hilton Cleveland Rockside?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton Cleveland Rockside located?

Situated near the airport, this hotel is 0.2 mi (0.3 km) from Topgolf and within 9 mi (15 km) of Progressive Field and Rocket Arena. Rock and Roll Hall of Fame and Huntington Convention Center of Cleveland are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites by Hilton Cleveland Rockside Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 506 out of 1006 reviews
Rating 8 - Good. 195 out of 1006 reviews
Rating 6 - Okay. 135 out of 1006 reviews
Rating 4 - Poor. 84 out of 1006 reviews
Rating 2 - Terrible. 86 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet for breakfast was amazing they even have an evening snack.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lady at the front desk was super friendly! She said she wanted to make sure that we would feel comfortable at the hotel, and we did!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Great room!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is clean with friendly staff.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was really good and has a great variety to choose from. Omelet station, waffle maker, pancakes French toast, bacon sausage, potatoes, etc.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally never rate 5 stars, however I absolutely don't have one complaint. My room was clean, the staff was friendly, and the food was good. It was very busy and the hotel staff that I encountered were very friendly and helpful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, free wi-fi was great, breakfast was good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The staff was friendly and helpful. The room was large with comfortable beds.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very very very clean and modern property
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Breakfast was a nice touch
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel for families. The staff were so friendly and helpful. My children had a good time. The pool was great for my children. They had a good time. The rooms were nice size. I will definitely come back next year. Thank you for a great experience in Cleveland.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Decent breakfast, but you could tell things have not been cleaned properly and had a dirty smell in the hotel room
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably was very clean staff was very professional
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family enjoyed our stay here. The breakfast was delicious, however it was crowded and hard to find a table. The staff was friendly.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
I always enjoy my stay at the Embassy Suites. The breakfast staff is so amazing and their great chefs.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and the staff was nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience clean awesome breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and we liked that eggs were made fresh and made to order!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was great
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The elevator kept breaking down. I was there 4 days and 2 days the elevator was not working. The breakfast was delicious
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found our forever hotel choice. Me and my husband showed up and when we checked in we were offered 2 free drinks each. On top of the complimentary breakfast and how luxurious it felt to be in there. Also they pour the drinks strong!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room was clean. I would definitely stay there again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great rooms were very nice and clean very quiet and friendly
Stayed 1 night in Jan 2026