Vacations Close To Chicago Street Theatre

Very old hotel so updates haven't been made. The room itself didn't have very many lights and was very dark. There are other reviews about the "included breakfast" we stayed for 5 nights and breakfast was only offered 1 day. It was a bowl of cereal, some oranges or apples, and containers of yogurt. We don't mind smaller breakfast offerings, but this wasn't great and most of the other people there were disappointed as well. But it was an incredibly affordable and safe stay. The minor inconveniences weren't terrible, but I'm not sure if I would stay here again.

The views are nice. The room is more simple. The bathroom needs to be upgraded. Definitely just 3.5-4*. The late night snack area is a nice feature though.

The staff was amazing.

Customer service was on point, the room was clean, the view from my room was amazing!

The room is cleaned only every other day which isn’t terrible but something to know. Otherwise very clean and the valet was quick with our car. Only problem we had has nothing to do with the hotel but Uber. Od not find the hotel correctly by either putting in the address or the name of the hotel or even the restaurant in the hotel. It took us almost 10 blocks away to drop us in the middle of Grant Park. The whole weekend never got corrected. So we had to be picked up and dropped off at a restaurant across the street from the hotel. Very strange.