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The Townhouse Chester

3.0 star property
Georgian hotel with a 24-hour front desk and a restaurant

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Photo gallery for The Townhouse Chester

Coffee/tea maker, electric kettle
Front of property
40-inch flat-screen TV with digital channels, TV, Netflix
Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Two Bed Apartment

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Two Bed Apartment

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
Hydromassage showerhead
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Family Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Hydromassage showerhead
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed OR 4 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Triple Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Hair dryer
Hydromassage showerhead
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Double or Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Hydromassage showerhead
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

The Queen at Chester Hotel, BW Premier Collection

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,013 reviews
The Queen at Chester Hotel, BW Premier Collection

About the neighborhood

Map
Lower Bridge Street, Chester, England, CH1 1RS

What's nearby

  • Chester Castle - 4 min walk - 0.2 miles
  • Chester Cathedral - 6 min walk - 0.4 miles
  • Chester City Walls - 9 min walk - 0.5 miles
  • Chester Racecourse - 10 min walk - 0.6 miles
  • Chester Zoo - 7 min drive - 3.5 miles

Getting around

  • Chester Station - 18 min walk
  • Chester (CEG-Hawarden) - 21 min drive

Restaurants

  • ‪Piccolino - Chester - ‬3 min walk
  • ‪Opera Grill - ‬2 min walk
  • ‪Jaunty Goat Coffee - ‬2 min walk
  • ‪The Slug & Lettuce - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

The Townhouse Chester

Eco-certified hotel near Chester City Walls
Located close to Grosvenor Museum and Dewa Roman Experience, The Townhouse Chester provides a terrace, a garden, and an arcade/game room. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), an off-leash area, and a gift shop
  • A front-desk safe, tour/ticket assistance, and outdoor furniture
  • A 24-hour front desk, luggage storage, and a banquet hall
Room features
All guestrooms at The Townhouse Chester offer comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi.
Extra amenities include:
  • Hydromassage showers, free toiletries, and hair dryers
  • 40-inch flat-screen TVs with Netflix, streaming services, and digital channels
  • Electric kettles, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 10 per night); discounts available

Food and drink

  • Full breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1699
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Nearby parking fee: GBP 10 per night (1640 ft away)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
An early check-in may be available by prior arrangement.

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bridge Street Townhouse Hotel Chester
Bridge Street Townhouse Hotel
Bridge Street Townhouse Chester
Bridge Street Townhouse
The D Hotel Chester
Chester Townhouse Hotel
The Townhouse
The Townhouse Hotel
The Townhouse Chester Hotel
The Townhouse Chester Chester
The Townhouse Chester Hotel Chester
The Townhouse Chester BW Signature Collection

Frequently asked questions

Is The Townhouse Chester pet-friendly?

Yes, The Townhouse Chester allows pets (limit 2 total). There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

What time is check-in at The Townhouse Chester?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. Early check-in is available for a fee of GBP 10.00 (subject to availability).

What time is check-out at The Townhouse Chester?

Check-out is at 11 AM. Late check-out is available for GBP 10 (subject to availability).

Where is The Townhouse Chester located?

Located in the heart of Chester, this eco-certified hotel is steps from Grosvenor Museum and Dewa Roman Experience. Old Dee Bridge and Chester Castle are also within 5 minutes. Chester Station is 18 minutes by foot.

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The Townhouse Chester Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 299 reviews
Rating 8 - Good. 101 out of 299 reviews
Rating 6 - Okay. 35 out of 299 reviews
Rating 4 - Poor. 18 out of 299 reviews
Rating 2 - Terrible. 9 out of 299 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing space. Was absolutely PERFECT for our group and honestly really made the stay. Did have a small issue with a pillow being unclean but they replaced quickly :)
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location. Great food and very nice hotel.
Stayed 2 nights in Jul 2022

10/10 Excellent

ADELAIDE

Liked: Cleanliness, staff & service, property conditions & facilities
I was attending a conference and the hotel was within 1 15 minute walk. Staff were very accommodating, particularly the night manager who was lovely. I'd definitely recommend the hotel to family, friends and colleagues visiting Chester.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice get away very dog friendly
Stayed 4 nights in Jul 2022

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd stay again

Nice place. Well located. Room wasw rather small and the bathroom even smaller, although not an issue, if we'd been an inch bigger, it might have. Nice staff, breakfast was very good
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2022

6/10 Okay

chris

Disliked: Cleanliness
Actual room was nice and big with lovely kitchen and sitting area. Unfortunately the room hadn't been cleaned properly, there was popped balloons and hen night banner left on the floor. A lot of the glasses still had lipstick on them. I would also recommend usb sockets which all modern hotels have now. Breakfast was lovely and staff very friendly, although you have to pay extra for a latte rather than a normal coffee for breakfast, which considering what we paid for the accommodation and breakfast should have been included. I paid for 5 breakfasts but only 4 of us ate so a free latte wouldn't have been to much trouble
Stayed 1 night in Nov 2024

2/10 Terrible

Darren

Liked: Room comfort
Disliked: Staff & service

Nice hotel awful staff

Awful experience, car park far away and expensive. Staff not friendly or helpful at all. Almost felt robbed by the experience.
Stayed 1 night in Aug 2022

4/10 Poor

Grahame

Disliked: Property conditions & facilities

Beware

We had the bridesmaids suite as the the hotel was fully booked paid over 200 Euro,room was outdated smelling of mould ; carpets all around Hotel was worn and dated couldn’t sleep properly as the night porter was walking around all night the floor boards are creaking so load you can hear everyone walking around hotel day or night wouldn’t recommend this Hotel to anybody shoul be taken off the List.
Stayed 1 night in Aug 2022

10/10 Excellent

Rachel

Stayed 2 nights in Jan 2025

8/10 Good

Emily

Stayed 1 night in Dec 2024

10/10 Excellent

Nick

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Phil

Stayed 2 nights in May 2024

10/10 Excellent

Peyia Wren

Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Susan

Stayed 1 night in Aug 2022

10/10 Excellent

CARL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Blocked drains detracted from otherwise enjoyable

The hotel room itself was compact and comfortable but was let down by smell of blocked drains . This may be caused by dampness from the bathroom but either way it spoilt our enjoyment. The staff in the bar where we had some drinks in the afternoon and restaurant for breakfast the following day were both very friendly , helpful and efficient
Stayed 1 night in Jun 2022

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Ian

Stayed 1 night in Jun 2022

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , very good staff who were happy to oblige, great location and lovely garden bar. Only complaint was that it had very creaky floorboards that were not great when your upstairs neighbours returned to their room
Stayed 1 night in Jun 2022