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Mercure Chester Abbots Well Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

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Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, sun loungers
Reception
Front of property
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Suite, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Separate bedroom
Bathrobes
Eco-friendly toiletries
Hair dryer
  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Free cribs/infant beds
LED TV
Portable fan
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room (Classic)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Bathrobes
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Double Room, 1 Double Bed (Compact)

Highlights

Heating
Free cribs/infant beds
LED TV
Portable fan
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the neighborhood

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • Grosvenor Park - 4 min drive - 1.7 miles
  • Chester Cathedral - 5 min drive - 2.3 miles
  • Chester City Walls - 5 min drive - 2.3 miles
  • Chester Racecourse - 6 min drive - 2.5 miles
  • Chester Zoo - 6 min drive - 5.1 miles

Getting around

  • Chester Station - 4 min drive
  • John Lennon Airport (LPL) - 38 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Upscale eco-certified hotel near Grosvenor Park
Located close to Chester Cathedral and Chester City Walls, Mercure Chester Abbots Well Hotel provides a terrace, shopping on site, and a garden. Treat yourself to some rest and relaxation at Feelgood Club, the onsite spa. The on-site British cuisine restaurant, The Brasserie, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, a water dispenser, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 126 rooms have comforts such as 24-hour room service, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Mercure Chester Abbots Well Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Chester Abbots Well Hotel?

Self parking is free at this property.

What time is check-in at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Chester Abbots Well Hotel?

Check-out is at 11:00 AM.

Where is Mercure Chester Abbots Well Hotel located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Grosvenor Park, Chester Cathedral, and Chester City Walls. Chester Racecourse and University of Chester are also within 3 mi (5 km).

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Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 327 out of 1004 reviews
Rating 8 - Good. 320 out of 1004 reviews
Rating 6 - Okay. 164 out of 1004 reviews
Rating 4 - Poor. 110 out of 1004 reviews
Rating 2 - Terrible. 83 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10

Ideal for our few days at Chester races. Rooms very nice and staff all very helpful
Stayed 3 nights in May 2025

10/10

Very knowledgeable and helpful staff.
Stayed 2 nights in May 2025

10/10

Perfect hotel for a weekend break. A couple of miles from the city but with the park and ride next door location isn’t a problem. Plenty of free parking. Staff I encountered were all professional and helpful including the team at the Health Club.
Stayed 2 nights in May 2025

10/10

Excellent stay for two nights, all staff friendly. Didn't dine in restaurant so unable to comment. Spa very good and helpful, friendly staff
Stayed 2 nights in May 2025

10/10

Really nice place to stay, very comfortable, food excellent, friendly staff.
Stayed 2 nights in Dec 2024

10/10

great stay!
Stayed 2 nights in Dec 2024

8/10

Well run hotel , exceptional helpful staff , gave one less star, because bedrooms were a bit stark,heating was a electric convector on wall in bedroom , didn’t seem to be any in bathroom, but very comfortable beds.
Stayed 1 night in Apr 2025

8/10

Very nice friendly staff value for your money
Stayed 1 night in Feb 2025

8/10

Very welcoming with the dog. Health club very nice, pool very warm. Easy drive into Chester.
Stayed 2 nights in Feb 2025

10/10

Lovely staff, clean cool and quiet rooms and a fantastic breakfast
Stayed 1 night in Nov 2024

8/10

It was smooth & quick .
Stayed 2 nights in Mar 2025

6/10

Great location. Friendly staff. No hot water to shower and shower controller fell off when turned. Little dated but very clean. Delicious breakfast
Stayed 1 night in Mar 2025

10/10

Great stay. Reception super friendly and helpful.
Stayed 1 night in Jan 2025

8/10

Liked the relaxed atmosphere, food was good. Pool lovely Disappointed in how thin the walls were(noises from adjacent room disturbed sleep; noises from corridor very loud ). Overall a good stay though .
Stayed 2 nights in Mar 2025

10/10

Lovely little hotel just outside Chester. Beautiful grounds. Staff amazing and food. Spa is not a traditional relaxing spa, it doesnt claim to be!! but is a bonus, lovely. And amazing price
Stayed 1 night in Mar 2025

10/10

Over all very good experience
Stayed 2 nights in Feb 2025

8/10

Nice place situated not to far from city centre
Stayed 2 nights in Dec 2024

6/10

The hotel was brilliantly located just outside of Chester central. The rooms were nice but needed updating. The spa area was again ok but definitely needed updating!
Stayed 2 nights in Feb 2025

10/10

Business stay and everything was good
Stayed 2 nights in Nov 2024

10/10

Made to feel very welcome all the staff were lovely and friendly.
Stayed 1 night in Dec 2024

10/10

Fantastic stay and lovely staff
Stayed 1 night in Aug 2024

10/10

Fab place to stay in Chester and would stay again
Stayed 1 night in Sep 2024

10/10

Lovely place to stay
Stayed 3 nights in Jul 2024

10/10

Excellent location close to Chester, only a 10 mi ute drive and about £8 to £10 in a taxi. Public areas very clean, as was the room. Very good size bedrooms and effective heating, a bonus when it is cold! Good leisure facilities too
Stayed 2 nights in Jan 2025

10/10

Lovely room. Spacious. Well equipped with hair fryer, toiletries, iron etc. Lovely and warm. Pool and spa amazing.
Stayed 1 night in Jan 2025