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Grosvenor Pulford Hotel & Spa

4.0 star property
Hotel in Chester with 2 restaurants and a full-service spa

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Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
Exterior
Superior Double Room | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes
Reception

Popular amenities

  • Hot Tub
  • Air conditioning

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Quadruple Room

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Family Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | 1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Superior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double or Twin Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Bathrobes
Private bathroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Deluxe Plus

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Family Deluxe Plus

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Executive Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Economy Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior King Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spiral Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Spiral Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Deluxe Family Room

  • Sleeps 2
  • 1 Twin Bed and 1 King Bed

View all photos for Executive Family Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Family Room

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Four Poster Superior King Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Four Poster Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Plus Room

1 bedroom, hypo-allergenic bedding, desk, blackout drapes

Executive Double Plus Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG

What's nearby

  • River Dee - 9 min drive - 6.0 miles
  • Chester Racecourse - 10 min drive - 6.4 miles
  • Chester Cathedral - 10 min drive - 6.6 miles
  • Chester City Walls - 11 min drive - 6.8 miles
  • Chester Zoo - 16 min drive - 13.0 miles

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • John Lennon Airport (LPL) - 35 min drive

Restaurants

  • ‪Crown - ‬6 min drive
  • ‪Nando's - ‬7 min drive
  • ‪Donut Theatre - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Golden Lion - ‬2 min drive

About this property

Grosvenor Pulford Hotel & Spa

Upscale hotel near Chester Racecourse
Consider a stay at Grosvenor Pulford Hotel & Spa and take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services. Indulge in a manicure/pedicure, aromatherapy, and a body treatment at Spa By Kasia, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and British cuisine. Pilates classes and fitness classes are offered at the gym; Grosvenor Pulford Hotel & Spa also has a fireplace in the lobby, a bar, and a business center. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a steam room and a sauna.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and an elevator
  • A front-desk safe, smoke-free premises, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 73 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • LCD TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Italian, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Does Grosvenor Pulford Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Grosvenor Pulford Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Grosvenor Pulford Hotel & Spa?

Self parking is free at this property.

What time is check-in at Grosvenor Pulford Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grosvenor Pulford Hotel & Spa?

Check-out is at 11:00 AM.

Where is Grosvenor Pulford Hotel & Spa located?

Situated in a rural location, this spa hotel is within 6 mi (10 km) of Outpost Paintball, Eaton Estate, and River Dee. Westminster Park Municipal Golf Course and St Mary's Church - Handbridge are also within 6 mi (10 km).

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Grosvenor Pulford Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 657 out of 1009 reviews
Rating 8 - Good. 215 out of 1009 reviews
Rating 6 - Okay. 72 out of 1009 reviews
Rating 4 - Poor. 39 out of 1009 reviews
Rating 2 - Terrible. 26 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and always return because of how good the facilities are
Stayed 1 night in Jun 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit as always. Great service and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole hotel was perfect, it's pictures and website do not do it justice. The decor throughout was flawless and well matched, absolutely no tired areas. The pool and spa areas were spacious and well thought out, we really loved the relaxing Japanese gardens. We are at the Palm restaurant in the evening, the wonderful food and cocktails, coupled with the pianist left us totally relaxed. Love this hotel, can't recommend it enough
Stayed 1 night in Jul 2025

10/10 Excellent

pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enter through a pub into main reception very welcoming staff speedy check in room had everything you needed for a night away nice pool and sauna and hot tub superb dining room for evening meal and breakfast
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my experience it's unusual to find a hotel that actually feels special to stay in. Two great restaurants, pleasant grounds, welcoming colleagues that seemed genuinely happy. What more to ask for! Slight niggle was that the plumbing was noisy at night with guests about using really frequently but aside from this minor niggle, nothing at all to moan about. Would definitely stay again, looking forward to doing so in future.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, lovely hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely 2 days break, good food , spa facilities very good, staff very pleasant
Stayed 2 nights in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spa and gardens. Staff very friendly and room lovely. Enjoyed our stay very much, would definitely come again.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
Had brilliant stay excellent food great staff 👍
Stayed 1 night in Mar 2025

6/10 Okay

Taj

Liked: Cleanliness
Small noisy room, you could hear all conversations of neighbouring rooms through the vents and from the hallway. Checkout time is 11am, £20 to extend to 12pm.
Stayed 1 night in Jul 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely hotel with a nice large family room providing plenty of space and comfort. All the staff were great and very approachable.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning property. The attention to detail in the decor is beautiful and it really elevates the ambience of your stay. Dog friendly which is unexpected given the quality of the interior design, but a welcomed one. The room is spacious with all needs accounted for (iron, air con, mood lighting). The foods in Nelson's is excellent quality with a nice option of choices with big portion sizes. The gardens on the grounds are well maintained and add to the property. Overall a beautiful hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful 😍

Fantastic place to stay will be staying for longer next time
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Staff & service, property conditions & facilities
Lovely weekend stay, great facilities, food and lovely staff
Stayed 1 night in Feb 2025

8/10 Good

Bindiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor
Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Liked: Staff & service, amenities, property conditions & facilities
Absolutely worth every penny Staff welcoming Room clean Place its self and grounds stunning Spa facilities great Would stop again
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

10/10 stay

Lovely and welcoming hotel. The staff were friendly and very helpful. If I am ever travelling near there again, I would definitely want to stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mum and daughter break

Lovely hotel with beautiful grounds and gorgeous pool and spa area which was quieter in the evening. The staff were all very friendly and helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Paul whittaker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this hotel it’s beautiful clean and amazing food
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

A beautiful hotel all round inside and outside areas are excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

Wonderful stay hotel is beautiful and the food in the palm restaurant was amazing as was the surroundings
Stayed 1 night in Feb 2025

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed 1 night for a family birthday enjoyed all aspects of stay
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Lovely hotel and staff. Fantastic food. Look forward to visiting again.
Stayed 1 night in Jan 2025