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Grosvenor Pulford Hotel & Spa

4.0 star property
Indulge in rural tranquility with spa treatments and gourmet meals amidst lush gardens.

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Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants; breakfast, lunch, dinner, and brunch served - Grosvenor Pulford Hotel & Spa (Chester)
Garden - Grosvenor Pulford Hotel & Spa (Chester)
Indoor pool - Grosvenor Pulford Hotel & Spa (Chester)
Reception - Grosvenor Pulford Hotel & Spa (Chester)
Superior Double Room | Bathroom | Designer toiletries, hair dryer, slippers, towels - Grosvenor Pulford Hotel & Spa (Chester)
Escape to the serene countryside at Grosvenor Pulford Hotel & Spa, where a coffee shop/cafe, garden, and steam room await. Unwind with aromatherapy treatments or Pilates classes while enjoying British cuisine at one of the two on-site restaurants - guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Double Or Twin Room

Exterior

Executive Double Or Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(28 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Family Room

9.8 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Double Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Classic Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Duplex King

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Duplex King

  • Sleeps 2
  • Free WiFi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double or Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Executive Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Deluxe Quadruple Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Chester, Grosvenor Pulford Hotel & Spa is in a rural area. Grosvenor Museum and Storyhouse are cultural highlights, and some of the area's attractions include Chester Zoo and Chester Roman Gardens. Xplore! Science Discovery Centre and Clywedog Leisure and Activity Centre are also worth visiting. Discover the area's water adventures with rafting and sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. Visit our Chester travel guide
Map
Wrexham Road, Pulford, Chester, England, CH4 9DG

What's nearby

  • Chester Racecourse
    Chester Racecourse
    12 min drive - 7.4 miles
  • Chester Cathedral
    Chester Cathedral
    12 min drive - 7.6 miles
  • Chester City Walls
    Chester City Walls
    12 min drive - 7.8 miles
  • Chester Zoo
    Chester Zoo
    19 min drive - 11.4 miles
  • Darland Leisure and Activity Centre
    17 min walk - 0.9 miles

Getting around

  • Cefn-y-bedd Station
    9 min drive
  • John Lennon Airport (LPL)
    35 min drive

Restaurants

  • Black Sheep Coffee
    8 min drive
  • The Royal Oak
    9 min drive
  • Crown Inn
    8 min drive
  • The Swan Inn
    9 min drive
  • The Beeches
    7 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Does Grosvenor Pulford Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Grosvenor Pulford Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Grosvenor Pulford Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grosvenor Pulford Hotel & Spa?

Check-out is at 11:00 AM.

Where is Grosvenor Pulford Hotel & Spa located?

Situated in a rural location, this spa hotel is 2.9 mi (4.6 km) from Eaton Park and within 6 mi (10 km) of Outpost Paintball and Eaton Estate. St Mary's Church - Handbridge and Holt Castle are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grosvenor Pulford Hotel & Spa Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 694 out of 1016 reviews
Rating 8 - Good. 206 out of 1016 reviews
Rating 6 - Okay. 67 out of 1016 reviews
Rating 4 - Poor. 28 out of 1016 reviews
Rating 2 - Terrible. 21 out of 1016 reviews

Reviews

Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff and a lovely stay
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have eaten at this hotel many times, however, the first time staying over I should have done it sooner. Wonderful hotel and the staff were all extremely attentive.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Piers

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for a travelling stop over. Super rooms, staff and restaurant. Pool and saunas very nice. Easy and safe parking for cars and motorcycles.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable overnight stay on a dinner, bed and breakfast package. The room was lovely, as was the facilities and food.
Stayed 1 night in Apr 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean and tidy. Lots of complimentary tea and coffee. Friendly staff. Perfect for access to Chester, Cheshire oaks and Chester Zoo.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at the Grovesnor for a short break away. Pleasant staff, nice/clean spacious rooms, lovely Palm restaurant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at the hotel. Our room was clean and comfy and we slept well. Our evening meal and breakfast were delicious. We thoroughly enjoyed our stay at the hotel.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Phil

Everything was top class and the breakfast wow !!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tastefully decorated and clean.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Eilian

Liked: Cleanliness, staff & service, amenities
Great staff and, clean room, good food, great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent, and the property itself is beautiful. The staff members are friendly and create a welcoming atmosphere.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities
Room was lovely and the bar was a nice atmosphere with good food, swimming pool was nice and clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room, food , facilities & staff all excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gareth

Fantastic stay for my muns birthday The food in Palm Court was excellent, great service from Ollie and a perfect evening we had
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Lovely room... great evening in the Palm Restaurant... fabulous food. Excellent breakfast and lovely spa facilities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities
Well appointed charming room, good spa facilities, delicious food
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, lovely pub attached, great facilities, lovely room, clean tidy with fantastic decor. Lovely breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight as we were attending a wedding. Everything was great - food, room, breakfast etc we didn’t have time to use the spa. The room was tastefully decorated and clean.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
We had a lovely stay. The meal in the palm restaurant was amazing throughly enjoy it.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Helpful staff - lovely stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Great spacious clean room, friendly helpful staff, super pool and spa. Nelsons bar was excellent All in all a great stay and will be going back
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was recently renovated, modern and clean which overlooked the spa gardens. Staff were friendly and helpful. Breakfast was great. Only downside was unfortunately, likely due to the age of the property the room directly above had very squeaky floorboards which disrupted our sleep.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. The room was clean & tidy, the staff was friendly & helpful, food great and the amenities was second to none
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to the Spa for my sisters birthday. The moment you walked in you felt calm as the decor was stunning. Staff so polite always smiling and helpful. Massage fantastic and professional. Massage room serene low lights soft music. Lovely pool. Garden absolutly amazing, tranquil lots of seating. We stayed at the hotel which was ultra clean and tidy. Room fantastic, coffee maker, tea snacks magazines fridge. Decor throught hotel beautiful. Hotel staff always smiling and helpful. Nelsons restaurant Huge portions, fast service. Palm court outstanding food and decor. Also noticed outside pond and picnic area which was beautifully maintained. Great stay. Thankyou
Stayed 2 nights in May 2026