Grosvenor Pulford Hotel & Spa

4.0 star property
Hotel in Chester with 2 restaurants and a full-service spa

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Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Reception
Superior Double Room | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Indoor pool
Exterior
Escape to the serene countryside at Grosvenor Pulford Hotel & Spa, where a coffee shop/cafe, garden, and steam room await. Unwind with aromatherapy treatments or Pilates classes while enjoying British cuisine at one of the two on-site restaurants - guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub

Room options

Available filters for rooms
Showing 22 of 22 rooms

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Superior Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double or Twin Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • Sleeps 2
  • 2 Twin Beds and 1 Double Bed

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Deluxe Quadruple Room

8.0 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2

Classic Double Room

  • Sleeps 2

Deluxe Spiral Room

  • Sleeps 2

Executive Family Room

  • Sleeps 2

Executive Double Plus Room

  • Sleeps 2

Deluxe Family Room

  • Sleeps 2

Family Deluxe Plus

  • Sleeps 2

Four Poster Superior King Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Executive Double or Twin Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

About the neighborhood

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG

What's nearby

  • River Dee - 9 min drive - 6.0 miles
  • Chester Racecourse - 10 min drive - 6.4 miles
  • Chester Cathedral - 10 min drive - 6.6 miles
  • Chester City Walls - 11 min drive - 6.8 miles
  • Chester Zoo - 16 min drive - 13.0 miles

Getting around

  • Cefn-y-bedd Station - 9 min drive
  • John Lennon Airport (LPL) - 35 min drive

Restaurants

  • ‪Crown Inn - ‬8 min drive
  • ‪Rossett Hall Hotel - Oscars Brasserie - ‬19 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪The Beeches - ‬7 min drive
  • ‪Starbucks - ‬7 min drive

About this property

Grosvenor Pulford Hotel & Spa

Upscale hotel near Chester Racecourse
Consider a stay at Grosvenor Pulford Hotel & Spa and take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services. Indulge in aromatherapy, a manicure/pedicure, and a body treatment at Spa By Kasia, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and British cuisine. Pilates classes and fitness classes are offered at the gym; Grosvenor Pulford Hotel & Spa also has a fireplace in the lobby, a bar, and a business center. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a steam room and a sauna.
Other perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and massage treatment rooms
  • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 73 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • LCD TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 20 for adults and GBP 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Nelsons Bar
  • Palm Court Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night
Cribs (infant beds) are available for GBP 10.00 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20.00 for adults and GBP 10.00 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.00 per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Does Grosvenor Pulford Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Grosvenor Pulford Hotel & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Grosvenor Pulford Hotel & Spa?

Self parking is free at this property.

What time is check-in at Grosvenor Pulford Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Grosvenor Pulford Hotel & Spa?

Check-out is at 11:00 AM.

Where is Grosvenor Pulford Hotel & Spa located?

Situated in a rural location, this spa hotel is within 6 mi (10 km) of Outpost Paintball, Eaton Estate, and River Dee. Westminster Park Municipal Golf Course and St Mary's Church - Handbridge are also within 6 mi (10 km).

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Reviews

Grosvenor Pulford Hotel & Spa Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 677 out of 1027 reviews
Rating 8 - Good. 214 out of 1027 reviews
Rating 6 - Okay. 72 out of 1027 reviews
Rating 4 - Poor. 38 out of 1027 reviews
Rating 2 - Terrible. 26 out of 1027 reviews

Reviews

10/10 Excellent

jen

Liked: Amenities
excellent hotel and fabulous food x
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay at the Gosvenor. Amazing room and hotel had great attention to detail. Meal at the Palm Court was excellent First class stay
Stayed 1 night in Oct 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely decor and grounds
Stayed 1 night in Sep 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the restaurant and bar areas are fabulous. The room was to a high standard, clean and cosy. The hotel interior is to a very high standard and decorated beautifully. The staff are friendly and accommodating. The spa is beautiful and the treatments excellent.
Stayed 2 nights in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Liked: Amenities
Lovely hotel and fantastic staff. Ideal location for me when working in Chester.
Stayed 1 night in Aug 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous food from the large breakfast offering (there is everything you could ever want for breakfast!!!) the food in Palm Court was outstanding and the staff looked after us so well, we also loved the piano player- added something special to the evening. Clean and comfortable rooms and the swimming pool was really lovely too. Thank you, we will be back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Great hotel. Excellent food and service. Very stylish and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here several times and always return because of how good the facilities are
Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spa not enough beds around the pool Great treatments lovely junior suite excellent waiter on Saturday night Would definately stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, lovely hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful relaxing stay.

Wonderful stay at this lovely hotel. Gorgeous room, very spacious with massive comfy bed. Well equipped throughout with all amenities you would need. Dinner at the pub was very good too.
Stayed 1 night in Jul 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit as always. Great service and friendly staff
Stayed 1 night in Jun 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Our room overlooked the spa gardens and was so peaceful. We had carvery in the Palms on Sunday and that was amazing and food in Nelson’s the following eveni
Stayed 2 nights in Jul 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely relaxing 2 day break couldn't have been more spoilt the staff were amazing facilities and grounds were excellent would definitely recommend 👌
Stayed 2 nights in May 2025

6/10 Okay

Dan

Liked: Cleanliness, property conditions & facilities
Clean room,
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel. Sunny day - enjoyed a few drinks in garden, had nice dinner in Nelson’s and a swim with the children. Very pleasant visit.
Stayed 1 night in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with great service

The hotel was very nice, and the family room we stayed in was large with plenty of space for everything we brought with us for a 5-month old baby. The staff were excellent and we also dined in Palm Court twice, which has great food and were very accommodating of the baby as well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel, very friendly / helpful staff and a great atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful 😍

Fantastic place to stay will be staying for longer next time
Stayed 1 night in Apr 2025

10/10 Excellent

Liam

Liked: Property conditions & facilities
Nice place quite nice garden area to walk pool area was really nice to
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

Wonderful stay hotel is beautiful and the food in the palm restaurant was amazing as was the surroundings
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Staff & service, amenities, property conditions & facilities
Just had a wonderful couple of nights of relaxation, spa treatment and food!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grosvenor Pulford Hotel

Beautiful hotel, great food, fantastic staff
Stayed 1 night in Dec 2024

10/10 Excellent

Amit

Liked: Amenities
Great place
Stayed 2 nights in Aug 2024