DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
Eco-certified hotel with a full-service spa and a health club

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Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Indoor pool
Reception
Exterior
Lobby
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 23 of 23 rooms

Presidential Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Hair dryer
  • 3 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Hair dryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Rainfall showerhead
  • 1 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed (Family)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Hair dryer
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Rainfall showerhead
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Eco-friendly toiletries
  • 1 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Deep soaking bathtub
Rainfall showerhead
Eco-friendly toiletries
  • 1 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Hair dryer
  • 2 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

Twin Room With Shower

  • Sleeps 2
  • 2 Twin Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Junior King Suite

  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed

Junior King Suite with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Family Junior Suite with King Size Bed

  • Sleeps 4
  • 1 King Bed

Accessible King Room

  • Sleeps 2
  • 1 King Bed

Superior King Room With Garden View

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Family Room with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Twin Room With Bath

  • Sleeps 2
  • 2 Twin Beds

King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD

What's nearby

  • Chester Zoo - 4 min drive - 2.2 miles
  • University of Chester - 4 min drive - 2.1 miles
  • Chester City Walls - 5 min drive - 2.3 miles
  • Chester Cathedral - 5 min drive - 2.3 miles
  • Chester Racecourse - 6 min drive - 2.7 miles

Getting around

  • Chester Station - 4 min drive
  • John Lennon Airport (LPL) - 26 min drive

Restaurants

  • ‪Fish & Chips - ‬3 min drive
  • ‪The Lock Vault - ‬4 min drive
  • ‪Hoole Fish Bar - ‬3 min drive
  • ‪The Dee Miller - ‬16 min walk
  • ‪Garden Room & Terrace - ‬5 min walk

About this property

DoubleTree by Hilton Hotel and Spa Chester

Upscale eco-certified hotel near Chester Cathedral
Located close to Chester Zoo and Grosvenor Museum, DoubleTree by Hilton Hotel and Spa Chester provides a terrace, a garden, and dry cleaning/laundry services. Indulge in aromatherapy, a body treatment, and a facial at the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a health club.
Additional perks include:
  • Free self parking
  • English breakfast (surcharge), a front-desk safe, and luggage storage
  • An elevator, a 24-hour front desk, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 219 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Elevator (34 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds
This property accepts credit cards, debit cards, and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

Frequently asked questions

Is DoubleTree by Hilton Hotel and Spa Chester pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Hotel and Spa Chester?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel and Spa Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel and Spa Chester?

Check-out is at noon.

Where is DoubleTree by Hilton Hotel and Spa Chester located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Chester Cathedral, Chester Zoo, and Grosvenor Museum. Chester Racecourse and Chester Castle are also within 3 mi (5 km).

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DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1008 reviews
Rating 8 - Good. 256 out of 1008 reviews
Rating 6 - Okay. 104 out of 1008 reviews
Rating 4 - Poor. 58 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Nice quiet location,looks very nice on arrival driving up the drive,Nice staff,Clean, Nice food,very well priced, will visit again
Stayed 1 night in Apr 2025

10/10

Staff was supper helpful and polite very lovely spa treatments too left feeling refreshed definitely one of the best Hilton’s I’ve stayed at
Stayed 1 night in May 2025

10/10

Staff very pleasant and helpful
Stayed 1 night in Apr 2025

10/10

Lovely hotel, with lots of parking... even got quite close to main entrance which was good with our adult child on crutches and a few bags to carry. We ate dinner in the restaurant which was delicious and breakfast.
Stayed 1 night in Mar 2025

10/10

Fantastic hotel lovely evening meal and delicious breakfast, excellent staff very friendly, spacious suite with comfy bed.
Stayed 1 night in Feb 2025

10/10

Great stay
Stayed 1 night in Jan 2025

10/10

Good base for Chester
Stayed 2 nights in Mar 2025

10/10

great place tk stay
Stayed 1 night in Dec 2024

10/10

Staff were very accommodating Went out of their way to make our stay special!
Stayed 2 nights in Jan 2025

8/10

The outside of the hotel was beautiful. The car parking facilities excellent. Our hotel room was amazing - I think it was newly refurbished as it smelled like new carpet when we walked in. We were in room 2 and it was so convenient. We didn’t use the bar or restaurant but it did look lovely. We did use the spa for a treatment (massage) which was so relaxing. The spa area was nice but needed a bit of a refurb in areas - just looked a bit grubby and the lift wasn’t working. Luckily we didn’t need to use it but there would have been no way for those who did to use the spa area. Only real negative was being so close to the reception area there was quite a bit of noise late at night which is unacceptable - this should have been curbed by staff straightaway. I’d definitely stay again should I need accommodation in the area.
Stayed 1 night in May 2025

10/10

Another great stay . Great breakfast
Stayed 1 night in Dec 2024

10/10

Wonderful relaxing stay
Stayed 1 night in Sep 2024

10/10

Will be staying again.
Stayed 1 night in Nov 2024

10/10

Great location , lovely hotel with a great breakfast
Stayed 2 nights in Aug 2024

8/10

Lovely hotel in glorious grounds. It was pleasant to stroll around the gardens. We stayed 2 nights as we were attending a wedding in the area. Unfortunately there were renovations happening so a bit chaotic and noisy during the day. Also bad for us as the wedding was Friday lunchtime and we were informed by the hotel the electricity would be off for an hour from 12 to 1pm. The water was also off which was a bit of a nuisance. Normally we would have been out and about anyway so wouldn’t have noticed. Just bad timing really. Bins were emptied but milk not replaced so unable to wake up to morning coffee. A pleasant hotel, close to Chester on a main bus route.
Stayed 2 nights in May 2025

6/10

Restaurant is super overpriced for the quality, breakfast was okay, room was good, staff was friendly.
Stayed 1 night in Feb 2025

10/10

Lovely hotel with friendly staff and amazing food.
Stayed 2 nights in Sep 2024

10/10

Great staff, great hotel
Stayed 2 nights in Sep 2024

6/10

Lovely public areas, staff extremely helpful, bedrooms spacious but a little tired. Personal preference but the beds seemed very hard.
Stayed 1 night in Jan 2025

10/10

Amazing place
Stayed 1 night in Sep 2024

8/10

Friendly and helpful staff stayed here for a family wedding which was also at the hotel great event and great rooms
Stayed 1 night in Oct 2024

10/10

Excellent stay.
Stayed 1 night in Jul 2024

10/10

Nice hotel good parking.
Stayed 1 night in Aug 2024

8/10

Nice hotel ,friendly staff stayed 2 nights comfortable room
Stayed 2 nights in Sep 2024

10/10

Amazing hotel, great staff and great room for a family!
Stayed 2 nights in Jul 2024