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DoubleTree by Hilton Hotel and Spa Chester

Property class: 4

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Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

An indoor swimming pool with a clear lane, a reception area with seating, and a modern architectural design. - DoubleTree by Hilton Hotel and Spa Chester (Chester)
A rooftop lounge area with sun loungers and chairs, a large umbrella, and a building with large windows in the background. - DoubleTree by Hilton Hotel and Spa Chester (Chester)
A modern bathroom with a glass-enclosed jacuzzi, a wicker chair, and a view of the outdoors. - DoubleTree by Hilton Hotel and Spa Chester (Chester)
A modern indoor pool area with a glass wall, seating, and a clear view of the pool. - DoubleTree by Hilton Hotel and Spa Chester (Chester)
A modern indoor swimming pool with a glass wall, a stone wall, and a reception area with a counter and seating. - DoubleTree by Hilton Hotel and Spa Chester (Chester)
Located close to Chester Cathedral and Chester Zoo, DoubleTree by Hilton Hotel and Spa Chester provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a hot stone massage, a body treatment, or a facial at The Club and Spa Chester, the onsite spa. Free in-room WiFi is available to all guests, along with a bar and a health club.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Family Room with Sofa Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room with Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for King Room

Minibar, in-room safe, desk, blackout drapes

King Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, bedside lamps, a bench, and a view of the window with curtains.

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Family)

A hotel room with a large bed, a flat-screen TV, a desk with a chair, a small kitchenette, and a framed picture on the wall.

Junior Suite, 1 King Bed (Family)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, bedside lamps, a bench, and a view of the window with curtains.

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Room, 1 King Bed

A kitchen area with a coffee maker, a mug, and a glass pitcher on a countertop.

Presidential Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a nightstand with a lamp, and a view of a garden through a door.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed (Deluxe)

A hotel room with a bed, a nightstand with a lamp, and a view of a garden through a door.

Family Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for King Room

A hotel lobby with a reception desk, seating area, and a revolving door.

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of a garden through the door.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View

A bathroom with a wooden vanity, a mirror, and a coffee maker.

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A kitchen area with a coffee maker, a mug, and a glass pitcher on a countertop.

Room, 1 King Bed

8.8 out of 10
Excellent
(78 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room

A kitchen area with a coffee maker, a mug, and a glass pitcher on a countertop.

Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

A kitchen area with a coffee maker, a mug, and a glass pitcher on a countertop.

Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Chester is home to DoubleTree by Hilton Hotel and Spa Chester. Chester Golf Club is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Chester Zoo and Blue Planet Aquarium. Chester Cathedral and Grosvenor Museum are two other places to visit that come recommended. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding, mountain biking, and ziplining in the area. Visit our Chester travel guide
Map
Warrington Road, Hoole Village, Chester, England, CH2 3PD

What's nearby

  • Coronation Recreation Ground
    18 min walk - 1.0 mile
  • Dulverton Avenue Park
    1 min drive - 0.9 miles
  • Great Boughton Library
    1 min drive - 0.7 miles
  • Alexandra Park
    2 min drive - 0.9 miles
  • Queens Road Park
    2 min drive - 0.9 miles

Getting around

  • Bache Station
    5 min drive
  • John Lennon Airport (LPL)
    38 min drive

Restaurants

  • The Oaklands
    3 min drive
  • Costa Coffee
    5 min drive
  • Sea Breeze
    5 min drive
  • Town Crier
    5 min drive
  • Cafe 76
    4 min drive

Similar properties

Exterior
The Mill Hotel & Spa
Chester
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 2,357 reviews
The Mill Hotel & Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Garden Room and Terrace

Things to do

  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,777 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 on-site accessible parking spaces
  • Assistive listening devices
  • Elevator (34 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 1975
  • Renewable energy used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is DoubleTree by Hilton Hotel and Spa Chester pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel and Spa Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel and Spa Chester?

Check-out is at noon.

Where is DoubleTree by Hilton Hotel and Spa Chester located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Chester Zoo, Chester Cathedral, and Grosvenor Museum. Chester Racecourse and Chester Castle are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Hotel and Spa Chester Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 606 out of 1010 reviews
Rating 8 - Good. 225 out of 1010 reviews
Rating 6 - Okay. 94 out of 1010 reviews
Rating 4 - Poor. 51 out of 1010 reviews
Rating 2 - Terrible. 34 out of 1010 reviews

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities, top stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor, everywhere was so clean, staff polite, the evening mean and breakfast was excellent. Can’t fault anything
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Edel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great hotel and facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very friendly and helpful staff. A large carpark is very helpful. The outside aspect is beautiful enhanced by a large fountain. The Garden restaurant has a lovely view of the walled garden and the food is tasty and reasonable. The service was excellent. The room was incredibly quiet with a large TV, a fridge and a bath. The bed was very comfortable.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and helpful, facilities good and location was good, easy to get to Chester and to the zoo.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room and bathroom, very nice decor and great to have a fridge available
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Doubletree by Hilton, very clean and good food in the restaurant. Spa was relaxing and treatment was amazing, would definitely recommend. We got a free upgrade to a deluxe king suite also which was nice of the hotel staff :)
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, lovely pool & spa. We love staying here
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, ample parking, staff courteous
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quality hotel with superb facilities and a decent restaurant just outside of the city centre
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, well appointed. The staff were really helpful and lovely. A great stay all round. No negatives whatsoever. Very convenient for the city but also for the motorway network. The spa was one of the best I've visited on a hotel site. Recommend highly!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frank, the Head of Front of House was extremely friendly, accommodating and professional.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, amenities
Room lovely staff great and breakfast amazing
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Staff, location, proximity to Chester city centre and excellent restaurant.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mrs Suzanne

Liked: Cleanliness, staff & service, amenities
Friendly stuff and the hotel was very clean. Will stay again
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff, food was really nice too.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities
Good hotel with large car park very well located for Chester
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities
Very nIce hotel modern good facility’s and nice food
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Karis

Really nice hotel, lovely reception staff will defo return
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy rooms, decent size, modern feel stylish bathroom.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C was a little noisy. Nice to have a fridge in room. Some fixtures need updating. Shower head sprayed towards shower door and you couldn't move it up either, it kept sliding back down. Staff seemed stuffy. Strange place to get into, seemed like there was only one main door. Inconvenient when you have alot of luggage as you have to walk far, it gets busy
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service
Fantastic with a great gym
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great room and friendly staff. Lovely location slightly out of Chester on lovely grounds but only 5min drive into the town. Breakfast was good and the rooms clean and generously sized.
Stayed 3 nights in Jan 2026