See all properties

Crabwall Manor & Spa, BW Signature Collection

3.0 star property
Hotel in Chester with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Property grounds
1 bedroom, desk, iron/ironing board, free WiFi
Fitness facility
Lobby lounge
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds) | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Eco-friendly cleaning supplies
Free bottled water
  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Eco-friendly cleaning supplies
Free bottled water
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Eco-friendly cleaning supplies
Free bottled water
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (View)

Suite, 1 Double Bed, Non Smoking (View) | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 Double Bed, Non Smoking (View)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Eco-friendly cleaning supplies
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds) | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Eco-friendly cleaning supplies
Free bottled water
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Classic Room, 1 Twin Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Room, 1 Twin Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Eco-friendly cleaning supplies
Free bottled water
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

The Mill Hotel & Spa

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 1,895 reviews
The Mill Hotel & Spa

About the neighborhood

Map
Parkgate Road, Mollington, Chester, England, CH1 6NE

What's nearby

  • University of Chester - 3 min drive - 1.7 miles
  • Chester Zoo - 5 min drive - 2.7 miles
  • Chester City Walls - 5 min drive - 2.6 miles
  • Chester Cathedral - 6 min drive - 2.8 miles
  • Chester Racecourse - 6 min drive - 3.0 miles

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Waggon & Horses - ‬5 min drive
  • ‪The Oakfield - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel near Chester Zoo
At Crabwall Manor & Spa, BW Signature Collection, you can look forward to a terrace, a garden, and a fireplace in the lobby. Indulge in a hot stone massage, a body scrub, and aromatherapy at ESPA, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Breakfast (surcharge), secured bicycle storage, and luggage storage
  • A banquet hall, a vegetable garden, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Crabwall Manor & Spa, BW Signature Collection offer comforts such as free WiFi and free bottled water. Guest reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 16.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have elevators

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Frequently asked questions

Does Crabwall Manor & Spa, BW Signature Collection have a pool?

Yes, this property has an indoor pool.

Is Crabwall Manor & Spa, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crabwall Manor & Spa, BW Signature Collection?

Self parking is free at this property.

What time is check-in at Crabwall Manor & Spa, BW Signature Collection?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Crabwall Manor & Spa, BW Signature Collection?

Check-out is at 11 AM.

Where is Crabwall Manor & Spa, BW Signature Collection located?

Situated in Chester, this spa hotel is 1.5 mi (2.5 km) from University of Chester and 2 mi (3.2 km) from Chester Zoo. Countess of Chester Hospital and Chester City Walls are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 399 out of 906 reviews
Rating 8 - Good. 282 out of 906 reviews
Rating 6 - Okay. 135 out of 906 reviews
Rating 4 - Poor. 65 out of 906 reviews
Rating 2 - Terrible. 25 out of 906 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Lovely trip with good dining options
Stayed 1 night in May 2025

10/10

It was good
Stayed 1 night in May 2025

8/10

Stayed at the hotel for a wedding, good location and convenient for Chester.
Stayed 2 nights in Mar 2025

6/10

Lovely building, needs some TLC. Hot tub out of order
Stayed 1 night in Jun 2025

10/10

Pool, gym and spa. Nice quiet hotel in a beautiful location.
Stayed 1 night in Apr 2025

10/10

lovely pool and spa area nice food in hotel polite and helpful staff room service available until 9pm good wifi
Stayed 1 night in Feb 2025

10/10

Everything was excellent!
Stayed 1 night in Feb 2025

8/10

It was a nice stay, just the bed let it down, we really ended up in the middle of the bed as the matress dipped in the middle. I did book a twin, but didnt say anything, it didnt really matter it was a double, execpt it wasnt the best mattress
Stayed 1 night in May 2025

4/10

Nothing
Stayed 1 night in May 2025

10/10

Service was great and in beauitful area spa looks great definitely stay again
Stayed 1 night in Dec 2024

10/10

Excellent hotel wouldn't hesitate to return. Friendly staff,good food excellent service and a fantastic room great value.
Stayed 1 night in Dec 2024

8/10

Fantastic and friendly staff they couldn’t do more to help.
Stayed 1 night in Jan 2025

2/10

Terrible food, building tired, dated in poor repair. Bed solid and mattress filthy. Generally an awful weekend
Stayed 1 night in Mar 2025

2/10

Beds were stained. Mattress cover was stained. No coffee or tea maker. No bottled water in the room. Towels smelt of cooking fat. Sink did not hold water. Shower flooded the bathroom.
This was the mattress we had to sleep on
Gross
This is what we had to sleep on
Totally disgusting.
Stayed 1 night in Apr 2025

10/10

Large free car park. We had a suite which was lovely. Maybe a biscuit with the tea/coffee provided would have been nice. The water wasn't very hot for a bath but I do often have water too hot! The evening meal and breakfast was very nice.
Stayed 1 night in Feb 2025

10/10

Lovely hotel. Receptionist was new to his role but was really helpful, welcoming and professional.
Stayed 1 night in Jan 2025

10/10

Really nice hotel , friendly staff
Stayed 1 night in Jun 2024

8/10

I spent 2 nights here, lovely room, pool and spa excellent, I would definitely come again
Stayed 2 nights in Oct 2024

10/10

Fantastic stay, room was very nice with balcony . Would recommend this hotel
Stayed 1 night in Oct 2024

6/10

The beds was hard and the room was dated as was the building quiet place to stay
Stayed 5 nights in Feb 2025

10/10

We stayed to celebrate my husbands 60th birthday. It was very clean, staff very friendly too. The spa is very relaxing with pool, jacuzzi, sream room and sauna.We didnt use the treatment side of it or the gym but definitely recommend. Rooms very spacious and beds are super comfy. Will definitely be returning and highly recommend.
Stayed 1 night in Jan 2025

10/10

Lovely stay
Stayed 1 night in Aug 2024

10/10

Here for a wedding and it seems a great venue
Stayed 1 night in Oct 2024

10/10

Lovely, friendly, relaxed, gorgeous spa, spacious, gorgeous views... we loved it
Stayed 2 nights in Nov 2024

8/10

Disappointed with spa as sauna out of use , not many beds and was busy and chlorine in pool was high as had sore eyes still the next day Locker room in poor condition Hotel and room excellent , spa poor Only used the once Food in restaurant was good but very expensive
Stayed 2 nights in Mar 2025