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Brookside

3.0 star property
Victorian hotel with a coffee shop and a restaurant

Choose dates to view prices

Located in central Chester, Brookside offers a stylish retreat. Start your day with breakfast at Brook View Restaurant, explore the garden, or use the meeting rooms. The hotel's library and attentive staff create an ideal environment for relaxation and productivity.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite | Egyptian cotton sheets, premium bedding, in-room safe

Comfort Single Room, Ensuite

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Egyptian cotton linens
Premium bedding
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Egyptian cotton linens
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Egyptian cotton linens
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance) | Egyptian cotton sheets, premium bedding, in-room safe

Double Room, Ensuite (Elegance)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Egyptian cotton linens
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Family Room, Ensuite

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Egyptian cotton linens
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room, Ensuite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Egyptian cotton linens
Premium bedding
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Four-poster bed)

Double Room (Four-poster bed) | Egyptian cotton sheets, premium bedding, in-room safe

Double Room (Four-poster bed)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Egyptian cotton linens
Premium bedding
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Free cribs/infant beds
TV
Egyptian cotton linens
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Attic Double/Twin

Attic Double/Twin | Egyptian cotton sheets, premium bedding, in-room safe

Attic Double/Twin

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Floor Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Lower Ground Floor - Double Room

Egyptian cotton sheets, premium bedding, in-room safe

Lower Ground Floor - Double Room

Highlights

Individually furnished
Individually decorated
Connecting rooms available
TV
Premium bedding
Egyptian cotton linens
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Brook Lane, Cheshire, Chester, England, CH2 2AN

What's nearby

  • University of Chester - 7 min walk - 0.4 miles
  • Chester City Walls - 12 min walk - 0.7 miles
  • Chester Cathedral - 16 min walk - 0.9 miles
  • Chester Racecourse - 3 min drive - 1.1 miles
  • Chester Zoo - 5 min drive - 1.9 miles

Getting around

  • Bache Station - 14 min walk
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪The Bull and Stirrup Hotel (Wetherspoon) - ‬13 min walk
  • ‪Goals Soccer Centres - ‬14 min walk
  • ‪The Bouverie - ‬12 min walk
  • ‪Brook Street Cafe & Bistro - ‬15 min walk
  • ‪The Deva Tap - ‬16 min walk

About this property

Brookside

Hotel near Chester City Walls
Chester Racecourse is located near Brookside, which provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Brook View Restaurant, offers breakfast, dinner, and kids' meals. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • English breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, multilingual staff, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding, as well as thoughtful touches like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with digital channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

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The Queen at Chester Hotel, BW Premier Collection

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brook View Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1900
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Frequently asked questions

Is Brookside pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Brookside?

Self parking is free at this property.

What time is check-in at Brookside?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Brookside?

Check-out is at 11 AM.

Where is Brookside located?

Situated in Chester, this hotel is within a 15-minute walk of University of Chester and Chester City Walls. Chester Zoo is 2.2 mi (3.5 km) away. Bache Station is 14 minutes by foot and Chester Station is 23 minutes.

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Reviews

Brookside Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

9.2

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 175 out of 415 reviews
Rating 8 - Good. 168 out of 415 reviews
Rating 6 - Okay. 54 out of 415 reviews
Rating 4 - Poor. 16 out of 415 reviews
Rating 2 - Terrible. 2 out of 415 reviews

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
It’s worth the money no complaints
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
The staff are very friendly and helpful and it is very convenient to the university
Stayed 7 nights in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small family owned hotel
Stayed 1 night in Jun 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint property. Very helpful staff. Small restaurant open at times. Small room and bathroom but good for solo travel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Squeaky clean and comfortable!

Really pleased with my stay. My room was squeaky clean and very comfortable. I was welcomed by the proprietor, who was very helpful, as was everyone else that I met. This is a gem of a property that is close enough to be a short walk from the city centre, but away enough to be quiet and relaxing. Definitely recommended!
Stayed 2 nights in Apr 2025

8/10 Good

andrew

Liked: Staff & service

Ok stay

It was very basic and a bit tired, shower unit kept running cold however the room was quiet.
Stayed 1 night in Mar 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Parking can be a challenge if the car park is full. The downstairs bar is very nice and comfortable. Thecsatff are very fruendly and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

Staff were brilliant and the food was fantastic very well located for the city and getting out
Stayed 2 nights in Aug 2022

10/10 Excellent

Carole

Liked: Amenities
I loved this Hotel. Very welcoming and friendly. I particularly liked the fact that the breakfast was freshly made to order and piping hot, no lukewarm buffet. Good evening meal options also. Within a mile to Chester town to walk or staff will call you a taxi. Will definitely return
Stayed 2 nights in Jun 2024

6/10 Okay

Mrs E

Liked: Cleanliness, staff & service
Clean room, comfy but low bed. Naff shower. Good food but disappointing dinner service. Ok breakfast.
Stayed 1 night in Apr 2023

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities, room comfort

Nice hotel with friendly staff but dont eat there!

Parking is limited in the small car park but I found a space. The hotel is nice and the staff are very friendly and attentive. The hotel and rooms are dated so if you like that you will like it here. The bed for me was small and a bit lumpy but otherwise, I had a good sleep. Expensive small bottled beers and no draught beer. The menu is limited, I didn't eat in as the town is a 15-minute walk away with better restaurants. Lots of lounge areas to relax in and meet people. Full English Breakfast was cooked to order however the food quality was not that great. The sausage was cheap tasting and overcooked, mushrooms had I think paprika over them which made them taste funny, otherwise the rest is ok.
Stayed 1 night in Sep 2023

6/10 Okay

Brant

Liked: Cleanliness, staff & service
We wanted a somewhat old-fashioned and traditional experience, but the hotel was a little too old fashioned. Because it was October, the lack of air conditioning wasn’t a problem - but it would be a different story if it was a really hot summer day. There seemed to be ample parking, but both nights that we returned from supper about 8:00pm, the lot was full of vans and there was no where to park. The staff were helpful in my finding on street parking, but it was a very narrow street and I was concerned about my rental car getting side-swiped.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm welcome

All very nice and happy.
Stayed 1 night in Jul 2025

4/10 Poor

Antony

Disliked: Cleanliness, property conditions & facilities
Great for city, rooms need an upgrade bar closed early
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Provides shampoo, shower gel, hairdryer. Clean and comfortable beds and good breakfast. Pleasant helpful staff. Convenient for what we wantes to do. Stayed many times. Hotel a bit dated in terms of decor and comment on that as that may be important to others but isnt to me. All pluses for my wants and needs = outweigh that)
Stayed 1 night in Jun 2025

8/10 Good

CR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location within 20 mins walk of Chester. Didn't eat there only because we were traveling to and from Liverpool I would stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Bert E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint

Quaint place to stay. Close to centre of Chester. Great breakfast.
Stayed 2 nights in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite good indeed!
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at the Brookside!

Very restful hotel. Very comfortable, with good atmosphere. Exellent breakfasts. Good location for city access without all the noise of the centre. One small peoblem: the shower in room 19 has a pumped hot water system which swamps the cold water feed. The pressures need balancing, as the shower tends to scald.
Stayed 2 nights in Apr 2025

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A quiet night

I stayed on a Sunday night and there was no ine around. The hotel and surrounding area, was very quiet. Everything worked as it should.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Excellent as always
Stayed 2 nights in Apr 2025

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
the staff were great ,will be staying again
Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owner and friendly staff. Was able to park the car early. Didn’t opt for the meals due to other arrangements. Nice and clean room, brilliant shower. Would suggest extra pillows being available for the bed, but that is a personal preference. Would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy room; great breakfast; excellent service. However: car park cramped, and pricing for a single night excessive.
Stayed 1 night in Mar 2025

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