Charlotte Vacations

Everything was very clean excellent customer service

The staff was incredibly friendly, welcoming, and helpful throughout our stay. The hotel is in a great location, with easy access to street level shops and restaurants, as well as the Riverwalk. Our only issues were a couple of minor maintenance and signage concerns. The phone in our room wasn’t working, and after a technician came by, we were advised that the outlet in the room was not functioning. Additionally, the main entrance could use clearer signage directing guests to the registration desk, which is located on the second floor. Overall, we enjoyed our stay and appreciated the excellent service and convenient location.

Clean rooms reasonable rates

The “restaurant” amenities are terrible! Ate breakfast became very ill! Construction and landscaping are done early morning so don’t plan on sleeping in! Other than that it’s a very beautiful resort with comfort beds!

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