Vacations Close To Charles Town Library

The customer service at this hotel was excellent especially the front desk. I arrived much earlier than expected and was offered a room immediately. Very accommodating.

Love this hotel. I come to work in DC once a month and this is always where I book. It’s in a safe, clean and pretty area. Just a few minutes walk from all of the restaurants on 14th street. The only downside is that you cannot get a coffee before 7am in the restaurant which is disappointing if you need to be up early.

Great location, clean rooms, and great service. This is a no-frills room at a great rate, but they offer free coffee or tea in the morning, along with other amenities for a comfortable stay. Over my stay, the staff was always very friendly and helpful.

Location is very convenient. It situates on the top of Metro Center station. Facility looks beautiful. My room was very spacious. However, my room was a connected room and the insulation is not very good. So, I heard voices of my neighbors that was very disturbing. I requested to change my room to another non-connected room, but I could not get one and had to spend 3 nights in that room. Power-outlet attached to bedside desks were lose and I was not able to push my charger fully. It is not just a convenience issue but also the safety/fire hazard issue that any hotel should watch out for and get all fixed immediately. Two bedside desks had the same problem. This may be the indication that this high-end hotel is not paying the attention to its basic maintenance and details very much. My toilet bowl tank valve was not functioning and water continued to flow to a tank although the tank was full. Another maintenance issue. I was able to fix this is issue by myself by adjusting a little screw. Yes. It is as simple as that, but the hotel did not notice the issue and fixed it before I check in.