Vacations Close To Central Oregon Community College

Clean and quiet. Comfortable beds

Great stay

My stay at this property was deeply disappointing due to poor communication and inaccurate billing. My husband and I stayed for two nights while in town for a friend's 30th birthday. While the room itself was beautiful, we spent very little time at the hotel because we were out celebrating with our friends an hour away. My major concerns include:Ignored messages: 1. I tried contacting the property via the Expedia chat several days before arrival to ask about an early check-in, but received no reply. Ironically, they used that exact same chat thread after my stay to ask for my feedback. 2. Missing receipt: Upon checkout, staff promised to email my receipt, but it never arrived. 3. Billing discrepancies: I noticed the card charge for taxes and fees was higher than quoted. After I contacted Expedia, the property finally emailed a receipt claiming I purchased two movies. We were gone for over 10 hours the day of these supposed charges celebrating in another town and did not buy any movies. My follow-up email about these charges days ago has still received no response. Because of this lack of customer service and unresolved billing errors, I will not stay here again.

Great place to stay a night at a reasonable price. The guy at the front desk was great!