Chalets en Burlescombe

“We arrived a little early but Sarah was very accommodating and personally showed us to our room (The Coleridge Room) and other facilities at the property. Our room was very clean and tidy. Our bed at home is large but the one in the room was VERY wide (and proved very comfortable)! The ensuite facilities were very good as were the toiletries provided. Tea/coffee-making facilities were provided. It was a very warm day and night when we visited and we much appreciated the pedestal fan in the...

“Hotel was in good condition, however one of the lights for bedtime reading was blown and the bathroom bin hadn't been emptied, but for one night, it was ok. Food was not the best both breakfast and evening. Breakfast hot food was barely warm and evening was the same after waiting 30mins after ordering and only being us and another couple dining. There was a restaurant next door however they fill up fast and had no spaces for us, hence eating in the hotel. In review....book the restaurant next...

“Check in was very slow as it looked they were short staffed as people were waiting to order drinks as well and only one staff present. The building and rooms are very tired looking and need updating. Walls between rooms are paper thin and we were next to a couple who argued all night long and you could hear everything. One of the rooms we booked (upstairs) was baking hot, the fan didn't work so we lent ours to our friend and the radiator was on full blast in this summer heatwave! We couldn't...

“Lovely staff and a comfy bed saved this property from a less favorable review. It feels like a converted hospital where the interior designer ran out of money. But, it is LITERALLY opposite the station if you need to catch a train. And they have gorgeous looking cannoli. Good in a pinch.”

“Pet friendly, clean room and welcoming landlord ”

“Quirky place, very old and it felt like it but for what i needed it was fine. Wifi was pretty bad.”

“The staff were great. Food was very good both evening meal and breakfast. Would highly recommend”

“This hotel does not have staff as you do a self check in so it is not possible to rate this part of the survey. The hotel offers no amenities, however there is a kettle and tea/coffee provided . The room was perfectly fine for one night. Comfortable and clean although needs updating and there was a bleach stain on the carpet. The room was unbearably hot. A fan was provided but it was not affective in the size of the room so maybe worth the hotel provided a second fan. Other than that not a bad...

“Good stay, convenient location.”

“I liked the character of the old property. The owners were lovely and gave me a warm welcome. I only planned a one night stay and was very happy with everything.”

“I booked a double room which was so small. It had a dreadful view over an alley and roof top. So not desirable in any way. The room had a small fan - there is no air conditioning - we roasted - it was so so hot unbearable. With two adults in such a small room with no air-conditioning terrible. What made it worse was that there is a heated towel rail in the bathroom that was permanently on which you could not turn off so the small bathroom was so hot and made the room even worse. The upside...