Vacations Close To Bucht der Träumer

Service and check-in was not good. Elevators were horrible and there was no staff available to coordinate a better elevator experience. My room smelled like mamajuana and housekeeping cleaned my room once in 3 days.

The rooms are clean, the staff was lovely and very helpful

Great

The room had a heavy smell of cigarettes smoke. The elevators are confusing. Otherwise the hotel is good.

For a luxury hotel, would have liked to check in with a person, Never spoke to anyone, did everything at a kiosk. Also, was charge for a snak in the room, when i did not eat anything……after i moved one of the snacks on the counter looking for a tablet there was a sign for …..found it on the other side of room….ugh!!!! and read that we should not touch at all…….then read that if we had leftovers we could not have kept in frig in room. We had a great meal at Jean and George’s….but could not take any leftovers…..lastly no ice bucket in room….. Now, the Spa was amazing!!!!