Residencias en Brandon y Bretford

“There was mix up between our confirmed room type that we had booked and paid for on Expedia (Executive room) compared to what Expedia had sent to the hotel for our booking (Standard room). As a result, the first room we were given keys to was definitely a step down from what we had expected and, honestly, wasn't in the best of shape. Chips on furniture, paint missing etc. (see photos). It also didn't feel the cleanest. The hallway carpets on the way there also seemed worn and in need of a...

“Habitación limpia y espaciosa”

“It's a pretty setting and the room was clean. They seemd a little short staffed and, although the food was good, the tables were dirty and (bizarrely) the host told us the half empty restuarant was 'fully booked'. When we saw many empty tables, we asked the bar tender if it would be possible to order food and he was happy to oblige! Also, the lighting in our room was broken, the only way to have light was to keep the harsh overhead light on. The receptionist promised to send a service person but...

“Reservé 3 habitaciones para mi familia en una única transacción, por lo tanto se supone que las tres habitaciones eran iguales, misma cantidad de personas, el desayuno incluido, idéntico. La primera sorpresa fue que 2 eran contiguas pero la otra, la nuestra, estaba en otra planta, no es ningún problema pero nos extrañó. Sí que nos chocó que no funcionaba el radiador y no había ningún aviso de que pasaba esto, nos volvimos locos mirando si era culpa nuestra y si había algún interruptor o algo,...

“Buena habitación, buen desayuno, personal amable, en general un buen hotel.”