2/10 Terrible
Joshua
Traveled with family and small children
Jan 17, 2024
Disliked: Amenities
Booked the cabin on Expedia, I chose pet friendly properties. On the way to the cabin we call ahead to let them know we will be late. My wife told them we had our dog and 2 kids with us. They charged us $95 for the dog being unauthorized, even though there was no spot for me to say I had a dog for me. They charged us another $40 for having kids with us. Which doesn't make sense, it's a 6 person cabin and it's not like they had to go out of their way to make accommodations for the kids. They also let us know that because we had a dog we weren't allowed to have blankets or bedsheets. When we arrived they actually took the blankets and bedsheets from the cabin. This also was not listed on the expedia page, middle of January in the North Carolina mountains in a SNOW STORM. Knowing we had kids with us they had their priorities. Throughout the trip, non stop text messages from the park manager who lived next door to the cabin inches away to the level of harassment. It was beyond annoying. Completely ruined this getaway. Every couple of hours another text message. Throughout the cabin it's filled with notes everywhere about all the didn't things they will charge your credit card for.
Joshua
Stayed 2 nights in Jan 2024