Vacation Packages to Black Point for 2026

Most of the staff was pleasant some staff members not so pleasant

Everyone was very kind and helpful The only bad thing was our private car never came and got us to go to airport and I paid for it through Expedia. I had to pay $60 for a cab

We spent approximately $5,000 on our family’s only vacation, and it was our worst resort experience. Our first room had a broken bathroom door with no shower privacy, and construction woke us at 7 a.m. The second room we were shown had visible water damage and smelled like mildew. Getting a replacement consumed an entire day. At 9 a.m., we were promised an expedited move by 1 p.m., then 4 p.m. By 6 p.m., we still had no update. We spent the day packing, waiting, and repeatedly checking with the front desk instead of enjoying our vacation. The promised bell staff never arrived, and the room arranged that morning was changed. The replacement had a better view but also smelled like mildew. The toilet would not stop running, and the air conditioning sounded like an airplane taking off. We had to spend our final night in that same room, wearing earplugs to try to sleep. Multiple water slides were closed, which we were not advised of when booking. The water park was a main reason we brought our children. We also encountered rude staff and saw trash floating on and below the water while snorkeling in the resort’s cove. For $5,000, we expected clean, comfortable accommodations and helpful service. Instead, we lost precious family time to maintenance problems, waiting, and disrupted sleep. Staying home would have been more relaxing.