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Candlewood Suites Alabaster by IHG

2.5 star property
Hotel with free parking, in the vicinity of Veterans Park

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Photo gallery for Candlewood Suites Alabaster by IHG

Exterior
Premium bedding, individually furnished, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
BBQ/picnic area
Premium bedding, individually furnished, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication Accessible)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Dishwasher
LED TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Dishwasher
LED TV
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Room amenity

Studio Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Dishwasher
LED TV
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Dishwasher
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dining table
Dishwasher
LED TV
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express & Suites Alabaster by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 810 reviews
Holiday Inn Express & Suites Alabaster by IHG

About the neighborhood

Map
1004 Balmoral Dr, Alabaster, AL, 35007

What's nearby

  • Alabaster Promenade - 14 min walk - 0.8 miles
  • Veterans Park - 10 min drive - 6.1 miles
  • Oak Mountain State Park - 11 min drive - 6.7 miles
  • Oak Mountain Amphitheatre - 11 min drive - 9.8 miles
  • Hoover Metropolitan Complex - 23 min drive - 11.6 miles

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee’s - ‬5 min drive
  • ‪Full Moon BBQ - ‬7 min walk

About this property

Candlewood Suites Alabaster by IHG

Hotel near Oak Mountain Amphitheatre
Located close to Veterans Park and Oak Mountain State Park, Candlewood Suites Alabaster by IHG provides a grocery/convenience store, shopping on site, and dry cleaning/laundry services. In addition to car rentals on site and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A gift shop, a front-desk safe, and barbecue grills
  • A 24-hour front desk, ATM/banking services, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 88 individually furnished rooms offer thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
More amenities include:
  • Sofa beds and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with premium channels and DVD players
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Frequently asked questions

Is Candlewood Suites Alabaster by IHG pet-friendly?

Yes, Candlewood Suites Alabaster by IHG allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Candlewood Suites Alabaster by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites Alabaster by IHG?

Check-in start time: 3 PM; Check-in end time: 5 AM.

What time is check-out at Candlewood Suites Alabaster by IHG?

Check-out is at noon.

Where is Candlewood Suites Alabaster by IHG located?

Situated near the airport, this hotel is within 9 mi (15 km) of Veterans Park, Oak Mountain State Park, and American Village Citizenship Trust. Oak Mountain Amphitheatre and Alabama National Cemetery are also within 12 mi (20 km).

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Candlewood Suites Alabaster by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 289 out of 550 reviews
Rating 8 - Good. 143 out of 550 reviews
Rating 6 - Okay. 63 out of 550 reviews
Rating 4 - Poor. 30 out of 550 reviews
Rating 2 - Terrible. 25 out of 550 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lakeshia

Liked: Cleanliness, amenities, property conditions & facilities
Great property
Stayed 1 night in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very convenient, quiet, clean place to stay and affordable. Will use it every time we come to visit family
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a few days
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel close to our family we're visiting.
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, easy access to I65 and close to family we were visiting. We have been staying there last few visits and will continue to stay there when we come down for family visits.
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk very friendly and quick easy check in
Stayed 1 night in May 2025

10/10 Excellent

Barry

Liked: Staff & service, amenities, property conditions & facilities
The bed was very comfortable, and the room was clean and quiet. Will stay again if I’m back in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to families we were visiting. Several places to shop for forgotten items and several places close to eat at. Staff very friendly and helpful with any questions we had. The bed was very comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
This was my first time at candlewood suites. I will defintely be staying there again. It was clean, quiet, and had everything you need.
Stayed 1 night in Mar 2025

6/10 Okay

Nicholas

Dated. Room was below par.
Stayed 2 nights in May 2025

6/10 Okay

L'Fredrique

Liked: Cleanliness, staff & service
The clerk was extremely kind and helpful when checking in. The room door did not close freely, furniture putdated and peeling, light in bathroom was out, no towels in bathroom, and no soap on dispenser
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Guy at front desk was Awesome. Would have like to see USB ports on the nightstands
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room with cooking options
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no breakfast,
Stayed 3 nights in Apr 2025

4/10 Poor

Megan

Disliked: Cleanliness
The only plus were the beds were comfortable. Our room was dirty, there was a cockroach, the dishes were dirty, there was no coffee pot for the coffee maker.
Stayed 4 nights in Apr 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional, courteous, and prompt. Great hotel will stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay

Super easy check in. Very friendly employees. Room was very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

sari

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for overnight stay. Close proximity to everything you may need while out of town.
Stayed 1 night in Sep 2024

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll gladly send you pictures of how horrible this room is. I am actually leaving this room because of the horrible conditions. Please refund my money
Looks like vomit in the sink
A sticky substance on the counter
Dust on top of the fridge that you could write your name in
Bedding in the hall way
Stayed 1 night in May 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop for us in the way to Florida. Had a dog area for our dogs too!
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Like a little apartment
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were always super nice and helpful!
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Beds are comfy

The room was clean and what we needed for our trip. It didnt have an iron but the front desk brought us one very quickly. There was some paint peeling on the ceiling and the smoke detector was missing. It was a great place for the price we paid.
Stayed 2 nights in Jan 2025

4/10 Poor

Henry

Disliked: Cleanliness, amenities, property conditions & facilities
TV wouldn’t work and only one towel in bathroom
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wheelchair access and well equipped kitchen
Stayed 1 night in Oct 2024