Residencias en Birdwell

“I had found a flea or bed bug in my room also had found 2 peice of hair which did not belong to me”

“Unclean room. I had dinner included in my booking but was told no dinner included. Was told the same at breakfast but i showed booking info and was allowed in.”

“No shower gel or soap in the bathroom. House keeping should check on the bottles of gel everyday. Room service was ok, but I won’t come back. I phoned front desk and house keeping numbers for several minutes and no one ever answer. Poor service ! ”

“Had a slow drain on the shower, due to the way the shower isn’t a tray this meant water flooded the rest of the bathroom. Reported to be reception and this wasn’t fixed. Had to use a towel wedged against the shower door and then turn the water down. Asked for more milk sachets (two for a family room with 4 isn’t enough) at reception and got directed to the bar, had a huge wait whilst they faffed around serving just one person - god help anyone if ordering a round then! A bit unclear at...

“Staff were all friendly and helpful, the place is very budget friendly and a good location for accessing the motorway for the onward journey. The property is very dated and superficially my room appeared clean, however there were lots of old cobwebs that hadn’t been cleared, around light fittings, bed head, windows and behind door hinges”

“Hotel antiguo en regulares condiciones. Nos dieron una pieza con un mal colchón.”

“Large, comfortable room”

“Todo bien, tal vez solo modernizar un poco las habitaciones. Todo lo demas está perfecto”