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Banan Hotel

3.5 star property
Travelers save time with express check-in at Svay Pao's Banan Hotel, where a complimentary ferry terminal shuttle makes arrivals and departures stress-free

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Photo gallery for Banan Hotel

Lobby sitting area - Banan Hotel (Battambang)
Interior - Banan Hotel (Battambang)
Breakfast served - Banan Hotel (Battambang)
Property amenity - Banan Hotel (Battambang)
Front of property - evening/night - Banan Hotel (Battambang)
Families find comfort at Svay Pao's Banan Hotel, where on-site shopping and dining complement in-room WiFi. The hotel offers express check-in/out, babysitting services (on request), and limo/town car service to help guests navigate their stay with ease.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room

Superior Room | Premium bedding, minibar, iron/ironing board, rollaway beds

Superior Room

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Premium bedding, minibar, iron/ironing board, rollaway beds

Deluxe Double Room, 1 King Bed

  • City view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, minibar, iron/ironing board, rollaway beds

Standard Room

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located on the riverwalk, Banan Hotel is in Svay Pao neighborhood and is connected to a shopping center. Battambang Museum and Phare Ponleu Selpak Circus are cultural highlights, and some of the area's landmarks include Colonial-Era Architecture and old train station. Visit our Battambang travel guide
Map
National Road 5, by Paramount Bus Stop, Battambang, Battambang

What's nearby

  • Boeung Chhouk Market
    3 min walk - 0.2 miles
  • Psar Nat
    9 min walk - 0.5 miles
  • Colonial-Era Architecture
    12 min walk - 0.7 miles
  • Battambang Museum
    19 min walk - 1.0 mile
  • Riverside Nights Market
    4 min drive - 1.0 mile

Restaurants

  • Mixue
    6 min walk
  • Hoc Cafe
    7 min walk
  • Thai Ly restaurant
    5 min walk
  • La Pizza
    10 min walk
  • Coconut Lyly
    6 min walk

About this property

Banan Hotel

Family-friendly hotel located in Svay Pao
At Banan Hotel, you can look forward to shopping on site, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, express check-out, and express check-in
  • Babysitting (surcharge), tour/ticket assistance, and multilingual staff
  • Luggage storage, ATM/banking services, and a porter/bellhop
Room features
All 99 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers
  • Balconies, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Banan Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In a provincial park
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Detached private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Frequently asked questions

Is Banan Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Banan Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Banan Hotel?

Check-out is at noon.

Where is Banan Hotel located?

This family-friendly Battambang hotel is located on the riverwalk, within a 10-minute walk of Boeung Chhouk Market, Psar Nat, and Canadia Bank. Colonial-Era Architecture and Union Commercial Bank are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Banan Hotel Reviews

6.8

7.2

Cleanliness

7.8

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 3 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Quick response when we heard a power cut the bedding was also good
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Jacco

Liked: Staff & service
Disliked: Cleanliness
Friendly receptionists, found cockroaches in the bed and the pool hadn’t been cleaned for a very long time, moss was growing on the tiles In the pool.
Stayed 1 night in Apr 2020
Verified

6/10 Okay

Jacco

Liked: Staff & service, room comfort
Front desk very friendly, room was ok but fount 2 cockroaches in the bed, also the pool hadn’t been cleaned in weeks, there was moss growing on the tiles in the pool everywhere.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that posed a issue was the wifi. Everything else was excellent.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to local attractions, bus stop, market
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pay pool?

weird wifi and you have to pay for the pool... but the staff are good, very clean and it's a nice pool! (I swam without paying.)
Stayed 8 nights in Jul 2019
Verified

2/10 Terrible

nowa

Disliked: Staff & service

外見、建物の作りいいと思いますが、中身がよくない。

まず、フロントで、エクスペディアとの契約はしていないので、と言われ、自分で社長へメールするように指示されました。もちろんそれはホテル側の役割なのでしませんでしたが、チェックインだけで大変でした。そして、朝食付きだったのもあり、こちらのホテルにしたのですが、7時からと言われていたので、朝食場所へ行くと何もありませんでした。フロントに言いに行ったところ急いで準備してはくれていましたが････飲み物は保温ポットが持ってこられ、自分で入れるインスタントコーヒー･･･朝食内容も･･･お勧め出来ません。ゲストハウスのようなお部屋で、バスタオル等もボロボロでした。ただ静かだったので、睡眠に関してはしっかり寝させていただきました。
Stayed 1 night in Apr 2018
Verified

4/10 Poor

jasperj

Liked: Cleanliness
Disliked: Property conditions & facilities

building site

Half he hotel had building works. Pool dirty. No kitchen facilities , no dining area. Furniture stored everywhere around the pool etc. Old light fittings in our room. Staff pleasant but not expecting us.there was a chandelier in our wardrobe!! Old noisy air con on the balcony.
Stayed 4 nights in Feb 2018
Verified

2/10 Terrible

Susie

Disliked: Staff & service, room comfort

A nightmare with our booking and payment

2 adjoining rooms were booked with my friend. On arrival, our Expedia booking confirmation was presented. It took out travel agent, Expedia and ourselves to email the booking confirmation to 3 different email addresses approximately 15 times, multiple phone calls from Expedia and our travel agent to confirm that in fact the booking and payment had been made months ago. The hotel staff came knocking on our doors late at night so the manager (via mobile phone) could demand we pursue Expedia for follow up. Meanwhile he was making threats to call the police on our travel agents Facebook profile. The only nice thing I can say was that the lady at the front counter was sweet and friendly and doing her best in a difficult situation. Plus there was free wi-fi. No kettle in the room, ants in my bed, a room looking out on to other room's windows as the interior rooms are in a very tight U configuration. Thank goodness it was all sorted out on the last morning of our 2 night stay and we were able to leave uneventfully. Please look elsewhere for your accomodation. There are plenty of choices, and most of them were closer to the city centre.
Stayed 2 nights in Dec 2017
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal !

Walking into the lobby, I knew that I had made a great choice. Wood everywhere; wonderful and historical wall carvings throughout. Great carved furniture; owned by someone who cares about Cambodian history and loves art. Manager spoke excellent English, good knowledge of Battambang, and had experience working at a large hotel in Sihanoukville. 2 thumbs up !
Verified

8/10 Good

Rosalía

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo correcto sin ser espectacular

La ubicación del hotel es muy conveniente pues está cerca de donde se toma el barco para salir hacia Siem Reap por barco. La relación calidad precio está bien, aunque hemos estado en otros sitios de precio y calidad parecidos que sí incluían el desayuno. El hotel limpio y bien. La decoración rococó khemer, con cocodrilo disecado incluido tiene su encanto, jeje.
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Proche,de la ville

Je vous l ai donné mais vous n en avez pas tenu rigueur et pire vous M avez demandé de tout réévaluer
Verified

8/10 Good

pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable but breakfast not recommended

Decoration traditionnal but bedrooms nice Not really in the core downtown but not that's far. better to ask a room backyard because the street is noisy. I recommend to have a breakfast elsewhere
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Vriendelijk maar oud hotel,

Een hotel dat in verbouwing is blijven steken. Een verschrikkelijk ontbijt dat bekend is in Azië als ei en brood voor westerse mensen. Geen andere keuze mogelijk. ( probleem voor mensen met een gluten vrij dieet)Vriendelijke dames aan het onthaal, geen beloofde zwembad op het dak. Geen bel boy, Een lift die amper werkt, wel modern maar sensor van de deuren is kapot. Mooie oude horen meubelen. De netheid van het hotel laat de wensen over. Vooral voor mensen wie van hout houden. Stille en moderne airco.
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situado cerca de la parada de autobuses

Fue nuestro primer contacto con Camboya. El personal muy amable, el hotel muy bien con relación al precio. Volvería a reservar en el mismo hotel.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

:-(

Quite disappointed with this hotel. Location is not convenient, below average service, the hotel did not have an elevator, and A/C is not adequate for the room.
Verified

8/10 Good

rod

Liked: Cleanliness, property conditions & facilities, room comfort

close to "harbour" and city

less than 1 km from harbour where the SiemReap boats land. Easy to find. Large rooms, Wifi OK, personnel friendly. No restaurant, and breakfast. 5-10 minutes walk from center. 100 meters from bus station to Phnom Penh or Siem Reap
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Banan Hotel in Battambang

The Hotel looks very posh and their rooms are very nice with many scriptures. The rooms are big and clean. Wifi not too stable. Breafast was omelette and a baguette which was not too bad to eat though. Opposite is a bus station where you can take bus to other cities easily. The hotel is just a 15min walk from the waterfront.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Excellent location but needs a little needs care

My mom booked this hotel 2 yrs ago and it was great back then. The construction was still going on but it wasn't a problem for us. Now, they've cut everything back. no more in room coffee, fewer towels, and fewer toilet papers. We constantly had to ask for toilet paper. We ended up buying our own. The rooms felt it was running down. It was dark. The bathroom always had this urine odor. The shower stall was small. This is coming from an asian person. For the price, it's not a bad deal but the overall care of the building could be improve so in the long run the hotel doesn't look and feel run down. The staff was quick to answer to our call and helpful. That was a plus for us. They have parking lot in the back with a security staff. Overall, it's not a bad deal.
Verified

6/10 Okay

Emily

Disliked: Cleanliness

Not Impressed

The Rooms were filled with creepy wooden furniture, the towels and carpet was old and dirty looking. My bathroom didn't have a toilet seat and there was a balcony outside of my hotel window which was connected to all the other rooms so people could be walking outside of my hotel room. The breakfast was decent ( just baguette, eggs and unripened bananas).
Verified

10/10 Excellent

Ｎａｏ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適です。

プノンペンからバスでバッタンバンに行った際に利用しました。 キャピトルバスのBUS STOPから歩いて行けます（５分もかからない）。 ボート乗り場へはTukTukで３分。 部屋には冷蔵庫があり、無料のWifiが使用可能。 部屋は清潔でエアコンも快適。 バッタンバンからシェムリアップへボートで向かったが、ボートのチケットはフロントで購入する事が出来る。 受付は英語が通じる。 とても快適な時間を過ごしました。 価格もリーズナブルでまた利用したいです。
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness