Basse Santa Su Vacations

Perfect for singles & couples

the staff are the BEST. i lost my phone and somehow, they were able to track me down and return it- it was a miracle! Am eternally grateful

No complaints. Always a great time staying at the palace.

Very central to the strip, room comfortable but the carpet looks decades old. In places it was blue but most of the carpet was a washed out grey. So could go with upgrading. But on the whole it was ok

This Hotel was nice and clean. There was not a refrigerator or microwave or coffee in the room or on the premises. It is located in a great spot for activities near Time Square and there are coffee shops and cafes close. It is an older building and I'm not sure if I would stay on the 11th floor if I took this trip all over again. It was nice for the price we paid and we felt very safe. Staff was always friendly.

Overall nice hotel however they surprise you with a $100 resort fee, also they hold a $150 security fee on your card. I was aware of the second fee, I may have missed the first one. The breakfast was decent with a variety of items to choose from, the baked beans was unusual to me for breakfast 😂there isn’t a restaurant but a combo bar & grill. There is another hotel of the same name in the immediate area but this is the nicer one so pay attention when making your reservation. Instead of taking taxis or Uber I would suggest using TopView bus tours they are a great value for traveling around Manhattan.