Vacations Close To Banksy Museum New York

There was a lot of construction going on at the hotel making it noisy, dusty and dirty My daughter left her 2 rings on the dresser in the room. When we came back the room had been made up and the rings were gone. I alerted the staff who looked for the items to no avail. I spoke with the manager and she said she would talk to the owners and get back to me. That never happened and she never returned my call. I have gone back home and heard NOTHING. I am extremely disappointed in how this hotel dealt with this matter or should I say didn’t deal with this matter.

best

Loved the location. Rooms small but clean. The bell hopes were so very helpful. Answered all our questions, looked after our luggage. Arranged our car to the airport. We did not have breakfast as there was many places outside the hotel we enjoyed

Room and facilities were unclean. I used the gym daily and staff would be there cleaning up from the day before at the height of the morning rush. Totally inconvenient for the staff and unsanitary for guests. Hair in my bathroom as well.

Excellent location. Clean. Overall a good hotel in a very convenient neighborhood, Two things were not OK: 1. Small thing: Very spotty wifi. Had to use a mobile hotspot. 2, Larger issue: The hotel did not disclose its demands for check in until after booking. And check in information was withheld from me until I submitted six images of documents online to a website, The front desk did have workers during normal business hours, so there was no reason I had to upload these documents. I also had a problem with the language of communications, in which the mandatory nature of uploading documents was described as "expedited." It was not. It was mandatory. Again: Check in information for a prepaid reservation was withheld. I was very unhappy about this, especially since the reservation was paid for in advance through Expedia. And the communications I received from the hotel when I questioned the need to do so were (charitably) "unhelpful." More flexibility for prepaid reservations would be welcome.

Great when traveling with a young child