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Cleopatra Sidi Heneish

Property class: 4

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Photo gallery for Cleopatra Sidi Heneish

A resort with multiple swimming pools, palm trees, and a beach view. - Cleopatra Sidi Heneish (Marsa Matrouh)
A beach with white canopies and lounge chairs. - Cleopatra Sidi Heneish (Marsa Matrouh)
A spacious lobby with a curved seating area, large windows, and indoor plants. - Cleopatra Sidi Heneish (Marsa Matrouh)
A spacious dining area with large windows offering a view of the pool and ocean. Tables are set with white tablecloths and chairs. - Cleopatra Sidi Heneish (Marsa Matrouh)
A spacious lobby with a high ceiling, a central chandelier, and a seating area with a planter. - Cleopatra Sidi Heneish (Marsa Matrouh)
Take advantage of a free breakfast buffet, a beach bar, and a terrace at Cleopatra Sidi Heneish. This resort is a great place to bask in the sun with a private beach, beach cabanas, and sun loungers. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; the property also has a garden, laundry facilities, and 2 bars. Stay connected with free WiFi in public areas.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, Garden View

A hotel room with a large bed, a TV, a desk, and a balcony with a view.

Deluxe Room, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Pool View

A balcony with a view of a pool and the sea, featuring white chairs and a blue railing.

Deluxe Room, Pool View

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Sea View

A hotel room with a bed, a sofa, a chair, a small table, and a view of the sea.

Deluxe Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite

A modern hotel room with a large bed, a flat-screen TV, a desk, and a balcony with a view of the city.

Royal Suite

  • Sea view
  • 190 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

A modern hotel room with a large bed, a desk, a TV, and a balcony with a view of the sea.

Junior Suite

  • Sea view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Or Twin Room With Garden View

A hotel room with a large bed, a smaller bed, a desk with a TV, and a balcony with curtains.

Deluxe Double Or Twin Room With Garden View

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Or Twin Room With Pool View

A hotel room with a large bed, a smaller bed, a desk with a TV, and a balcony with curtains.

Deluxe Double Or Twin Room With Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Or Twin Room With Sea View

A hotel room with a large bed, a smaller bed, a desk with a TV, and a balcony with curtains.

Deluxe Double Or Twin Room With Sea View

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

About the neighborhood

Located in Marsa Matrouh, Cleopatra Sidi Heneish is on a private beach. The area's natural beauty can be seen at Almaza Bay Beach and Fatimiea Village Beach. Visit our Marsa Matrouh travel guide
View more Resorts in Marsa Matrouh
Map
37 East Marsa Matrouh, End of Alamein, Marsa Matrouh, Alexandria Governorate, 11517

What's nearby

  • Almaza Bay Beach
    20 min drive - 4.4 miles
  • Mersa Matruh Stadium
    60 min drive - 23.4 miles

Getting around

  • Abu Hajjaj Station
    35 min drive
  • Marsa Matruh (MUH)
    90 min drive

Restaurants

  • Em Sherif
    11 min drive
  • Brown Nose
    10 min drive
  • Sachi
    12 min drive
  • Coffee Berry
    10 min drive
  • The BRGR Truck
    10 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • Coffee and tea in common areas

Restaurants on site

  • Lago Main Restaurant
  • Tapas Bar and Restaurant
  • Veranda Italian Restauran

Things to do

  • 7 outdoor pools
  • Fitness classes
  • Gym
  • Indoor pool

Family friendly

  • 7 outdoor pools
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • 1 floor
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Fireplace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number 204-906-105

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Cleopatra Sidi Heneish have a pool?

Yes, this property has an indoor pool and 7 outdoor pools.

Is Cleopatra Sidi Heneish pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cleopatra Sidi Heneish?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Cleopatra Sidi Heneish?

Check-out is at noon.

Are there all-inclusive benefits at Cleopatra Sidi Heneish?

Some rate plans available at this resort are all-inclusive.

Where is Cleopatra Sidi Heneish located?

This Marsa Matrouh resort is on the beach, 3.8 mi (6.2 km) from Almaza Bay Beach, and within 32 mi (52 km) of Marsa Matruh Beach and Rommel's Cave Museum. Mersa Matruh Stadium and Marsa Matruh Corniche are also within 32 mi (52 km).

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Reviews

Cleopatra Sidi Heneish Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.0

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 26 out of 35 reviews
Rating 8 - Good. 4 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

Reviews

Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and clean, the food was delicious, the beach was beautiful, and everyone was so friendly and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place with spacious, spotless rooms, amazing food, and a beautiful crystal-clear turquoise beach. The staff are always warm and helpful. Special thanks to Mohsen at reception for going the extra mile for our families, and to Mr. Habib for making our stay even more enjoyable.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good experience at Cleopatra Sidi Heneish. This was not our first time staying here, and we always enjoy coming back. Mr. Galal, the manager, was very welcoming, professional, and understanding, which we really appreciated. We especially enjoy the beautiful beach, the variety of food, the comfortable and clean rooms, and the overall cleanliness of the hotel. The staff are always smiling, friendly, and helpful, and some of them truly go the extra mile to make the stay more enjoyable. Thank you to the whole team for another pleasant stay!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

SaadBaher Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderful, rooms wide , very friendly staff, as clean as it could be , food is extremely tasty & the beach is crystal clear turquoise. Can’t get more 💖
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Seifeldin

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean hotel
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Absolutely stunning only negative is the beach was very wavey due to strong winds during our stay. The 7 pools made up for it. Hotel is spotless and very clean.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Suffwan

Liked: Cleanliness, staff & service, property conditions & facilities
A brilliant facility with so many pools and a phenomenal beach. Rooms were spacious, modern and well equipped. The hotel has so much potential but needs to improve in two main areas to reach its full potential. Firstly, the general staff are fantastic, helpful and courteo
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at many hotels in Egypt and this is by far one of the best ones ! The beach is beautiful and spacious . The food is great , way above average for hotels in Egypt . The kids club, programming and playground are also very good. Great service and staff . Clean , well kept . There are many pools and options for the whole family . We very much appreciated the customer service from Mr. Galal . This hotel is amazing and we are hoping to return many times !
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
We had such a wonderful stay! The staff went above and beyond to make our visit special — truly some of the most accommodating people we’ve ever met. As a lovely surprise, they even comped our dinner at the Italian restaurant, which isn’t part of the all-inclusive package. It was an incredible experience — highly recommend it if you enjoy Italian seafood with a creative Egyptian twist. Definitely a must-try! The property itself is beautiful and impressively maintained. There are seven pools, each spotless and well-staffed, offering something for everyone — whether you’re looking to relax or have a bit of fun. The Meditation Beach is another highlight: peaceful, clean, and perfectly kept, ideal for unwinding and taking in the views. Evenings are lively and full of energy — they host DJ parties for both kids and adults every night, which really add a fun and refreshing vibe to the stay. It’s a great way to break the routine and make lasting memories. Overall, a fantastic experience from start to finish. The hospitality, atmosphere, and attention to detail make this resort a place we’ll definitely return to.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Dahlia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely gorgeous. It’s a nice place to stay if you want to get away. Food was a hit or miss depending on what it was, but with a buffet you’ll always have options. The spa wasn’t as clean as I’d expect from a luxury resort. It wasn’t well maintained and the showers were a bit dirty at least on the women’s side. The beach is amazing and beautiful. You can hear through connecting rooms so be careful where you stay. That being said as positive as an experience as this was it’s still overpriced. They definitely take advantage of the fact that you’re in the middle of nowhere and there’s a bunch of ongoing construction around the resort. Unless you’re there with your own car you will be stuck there. The limousine service is 4x the normal price so don’t pay for it. I wish there was more places to go and things to do around the area but maybe in the future.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was perfect and the staff were so friendly and helpful from reception specially Mohsen to house keeping who was always cleaning the room and restoring it to original condition.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

SHERIF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly five-star hotel that deserves even more than five stars. The rooms were spotless, the reception was exceptional, and every member of the staff was friendly, professional, and incredibly helpful. I highly recommend this hotel and would gladly stay here again. ⭐⭐⭐⭐⭐
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Muhammad Salah Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
luxurious experience highly recommended
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place , and friendly staff. Particular thanks to Mr Mohsen who facilitated our check in and out.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Gehan

Every thing was good but no beache the sea was badddddd Never will come again until you fix this problem
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great and the service was impeccable!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to be
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Seifeldin

Liked: Cleanliness
Excellent all round
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended

I stayed 3 nights at Cleopatra Luxury Resort Sidi Heneish and absolutely loved it. The beach was beautiful — very clean, calm, and perfect for relaxing. The staff were super friendly and always helpful, which made the experience even better. The food was excellent with great variety and quality at every meal. Everything felt well-organized and thoughtful. Overall, it was a wonderful escape. I’d definitely come back again!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Hosam El-Din

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5-star experience from start to finish. We stayed 5 nights in a Royal Sea View Suite with our three young daughters (ages 4 and twin 2-year-olds). Traveling with little kids isn't easy, but the team at Cleopatra Sidi Heneish made us feel genuinely cared for every day. The resort is beautiful, with stunning landscaping, multiple pools that never felt crowded, and an amazing beach. The food exceeded our expectations—especially the pizza, fresh pita, and desserts. Our suite had an incredible view. The only small criticism is that the floors in our room could have been cleaned more thoroughly. What truly sets this resort apart is its staff. Mohsen made check-in and checkout effortless. Mohamed, the lifeguard at the small pool always greeted us warmly, brought towels, and kept our girls smiling. Halim, the floor manager for lunch at the Spuntini and dinner service at the main restaurant always had a table and two high chairs ready for us. Sara surprised us by baking custom pita bread and continued making it for us every day. Esraa kept our daughters entertained and made sure we never forgot to get ice cream. Hosny remembered our drink orders from day one. Everyone—from housekeeping and maintenance to the landscapers—greeted us with a smile and often helped carry our stroller across the sand. Those small acts of kindness meant so much to our family. Cleopatra Sidi Heneish has set a new standard for hospitality. We will definitely be back.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great property but can use some improvement
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the cleanliness of the entire property, the rooms, multiple pools, and the beautiful beach. The cafeteria dining was excellent. I tried to get a limo service but the concierge was not helpful in providing me a car service; even though it was available. That was the only issue I had. Otherwise, we’ll be back.
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Mohamed

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It's not bad for a one-time experience. It is an okay resort, but you need a car to travel from your closest airport. The pricing for that hotel was super high, considering that it is a third-world country. The room phone was down the whole trip, and it was always challenging to communicate with the staff. The standards for five hotel stars are on point from an amenity perspective, but staff needs to learn how to communicate and follow standards. I had to ask for towels repeatedly and the phone to be repaired. I also got zapped with electricity in the room from the light switch. I paid $630, and the friend paid only 9000 Egyptian pounds, which is equivalent to $189 for the same style room and same time frame. I feel robbed, but oh well
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Prices are for luxury hotels but staff ruins your experience, untrained, rude and you have to speak to a manager about basic hotel amenities and supplies to get things done. They have the nespresso machines in the rooms but they do not supply nespresso capsules unless you asked, someone trying to be smart over there may have suggested to save few bucks. Even though you have a credit card on file they keep harassing you with bills to sign the moment you order something claiming that people order f&b and do not pay for them. We requested transportation to a close by hotel, and after we were quoted a price they increased the price the day of, and claimed that no one called to book and that they didn’t know anything about what we were talking about until we got a manager to resolve the issue and honour the agreement. They have limited restaurants if you do not like to dine in their boring buffet. In the Italian restaurant they served us the 2nd course before the appetizer and the first, when we complained they said come back the next day and will do it perfectly and same thing happened again bread and oil were served after the main course. Poor service poor staff training and outrageous prices for such service. Save yourself the hassle and avoid this hotel at all costs.
Stayed 5 nights in Jul 2026