Vacations Close To ACE Basin National Wildlife Refuge

Kudos to Kevin for providing excellent customer service the morning we checked out. We booked through Expedia and chose a package that included parking at a lower rate of $34 while the hotel charges $49. They still charged us the $49 and we had to spend close to an hour through Expedia trying to figure it out. The young lady at front desk simply told us during check in that she never heard of paying for valet through Expedia and there was nothing she could do. The hotel is nice, you have to use valet as it’s downtown Charleston and parking in general is scarce. Room was spacious. They have a “resort fee” of around $35 as well. Location is convenient and walkable. We booked a high floor room and it was quiet. Restaurant closes at 9:00 pm which is rather early for Charleston.

I loved the apartment style accommodations loved how helpful the staff was the welcome drink on Pond arrival and everything about the hotel was just perfectly appointed. The only recommendation I would have would be to enlarge your signage on George Street so it’s easier to find.

The location was great, the hotel was very clean and well kept. The carpeting in our room felt dirty. I personally don't like carpeting in hotel room rooms. Other than that our day was excellent. The breakfast choices at the restaurant were very fresh, everything was delicious. We love the on-site parking for no charge. The staff was very friendly.