Hoteles de 5 estrellas en Chelsea

“Have stayed at the townhouse a few times, unfortunately I think this will be the last time. Generally when I stay at hotels several times, there is a level of acknowledgement to this - not here though. We got put in a basement room, which they obviously only use when they are full - it’s terrible. Staff walking to and from a kitchen at eye level outside the window, flickering lights - something out of a horror movie. Such a shame, it’s been a great place previously.”

“You always feel at home, very friendly staff, the bar is a must.”

“Lovely stay.”