“Pros
* Beautiful property in a fantastic location.
* The hotel manager handled our complaint professionally, apologized personally, and genuinely tried to improve our experience.
* The small café by the pool had outstanding, friendly, and efficient service.
* The second dinner at Flor de Sal was much better, and the food was good.
Cons
* Paid for two Full Ocean View rooms, but one was clearly only a partial ocean view. Reception’s response was simply, “It is what it is.”
* First dinner at...
“Excelente en todos los aspectos y sobretodo la cordialidad y profesionalismo que te brindan en la recepción, el ambiente es acogedor y placentero. Sin duda alguna me encantaría regresar.”