Hoteles de 3 estrellas en Khu Rua

“Khách sạn không cho tôi nhận phòng”

“Lovely staff and great breakfast options that are included in the stay. Would highly recommend!!”

“今回私たちは定価と書かれた金額からかなりの割引がされたプランでした。安いので文句ではなく価格相当と言って良いと思いますが、定価の価値はありません。 まず、ホテルの周辺はゴーストタウンのように何もありません。 ホテルも節電のためなのかフロントも含めて電気は付いておらず、もちろんエアコンも付いていませんでした。 エレベーターでフロアに着くとそこは真っ暗。センサーライトで電気がつきましたが、エレベーターのドアが開いた時には文字通り真っ暗で何見えませんでした。 部屋は綺麗ですがエアコンが付いていないこともあり、湿度でベッドやタオルも湿っているように感じました。 彼女が良い印象を持たなかったため、宿泊せずにチェックアウトしてホテルを変えました。 私の滞在は10月1日です。 GRAB（タクシー）の運転手の話では閑散期らしいのでそのせいもあるかとは思いますが、それにしてもテナントは空いたまま、建物はたくさんあるけれど誰も住んでいない寂しいエリアでした。”

“This 4-day visit was my third to The Light Hotel since 2015. Like my previous stays, the owner / manager, Jennie, and her staff provide 5-star accommodations, amenities and service for very reasonable cost. A small family-run hotel, you are welcomed and treated like family. My room was spacious, clean, comfortable bed and all the amenities of a 5-star hotel. Breakfast is good. Walking distance to shops, restaurants, ATM. I love the hotel and highly recommend it for your visit to Ha Long.”

“Great hotel although the zone is not interesting (apart from the beach )”

“The room was spacious and clean. I get the feeling this was once a beautiful hotel but is now dated and showing signs of neglect. The shower is a poor design that floods the bathroom. The cold water quit and we couldn’t flush the toilet. No restaurant. The staff were very nice. The price was reasonable. ”

“Very cute hotel, tastefully decorated. Very friendly staff. The breakfast was delicious. ”

“They do not provide proper instruction on how to collect the room key card. The Ala Carte managed by Anstay. The management should provide a clear instructions to their customers. I hired a taxi to go around just to find the address provided in the email but unfortunately the address was very difficult to find. Mostly of their staff cannot speak or understand english. They don't even reply on messages they have very poor communication.”

“Do not believe any of the pictures or statements about the rooms. We booked a room with clear pictures of a kitchen and larger fridge and got a larger but bare room with no fridge or tv. Should not have unpacked and phoned Expedia. Showed pictures to manager felt like I was talking to a lawyer. He said it was expedias fault the pictures were wrong. But pictures are still up. Ask to get room promised but it was taken by larger group. Think they booked just after me so he put them in a kicked us...

“Bed sheets did not appear clean upon check-in. There’s a lot of noise from the construction and the children playing in the soccer field next door. Property is dated (with some water stains); it appears newer online due to AI pics. Housekeepers were especially nice and changed my sheets as requested. I also appreciated its low cost and convenient location. Very walkable and the nearby museum was awesome!”

“A good value for money for one night. We just stayed after a tour around the bay. Nice spacious room.Very local breakfast. Small pool. The area is not the best. But it was perfect for our purpose.”

“Vi ankom kl. 03, pga. transport fra Ha Giang, og først lukkede de os ikke ind. Derefter blev vi mødt af en mand, som ikke kunne et ord engelsk og vi diskuterede med ham i 30 minutter, for at overbevise ham om, at vi havde bestilt og betalt for et værelse. Han endte med at give op og vi fik et værelse, men ikke den situation man ønskede at stå i midt om natten.”