“Pre-booked my stay in advance for a funeral . I booked the exact same, “pet friendly” room with the standard 2 queen beds that I did last year for a separate stay in Moose Jaw. Pet fee was only $20 extra. When I arrived the day of my booking, I was told it was going to cost me an extra non-refundable $250 for pet fee!!! On top of a $200 damage deposit fee! They said they changed their policies & my room that I booked was not “pet friendly”. They had no rooms left at this point. There was no...
“It was ok, the beds are not comfortable. We stayed in a suite and the sofabed is useless it was basically like sleeping on springs so don’t count on using it. Our room was not cleaned during our three night stay, we had to request towels ect.. when needed. The staff were very friendly and the main parts of the hotel were clean. Our room was ok, just not great and sleeping was difficult. If you like a really firm Mattress you would be ok.”