Frequently Asked Questions
Offer: $50 gift card when you spend $500 or more on your next hotel stay.
-------------------------------------------------------------------------------
Q: How do I get a $50 Visa Prepaid Card?
A: Spend $500 or more after taxes on any hotel stay. Must book by April 15,2022 and travel by April 30, 2022.
Q: When do I get my $50 Gift Card?
Once you have completed your trip, you will receive a redemption email from TangoCard.com (noreply@tangocard.com) with instructions on how to redeem your $50 Gift Card*. Redemption emails may take up to 30 days to receive.
Q: If I booked a hotel earlier this year, am I still eligible?
Yes, this offer is eligible on all hotel stays valued at $500 or more booked on the AARP Travel Center powered by Expedia between February 20 and April 15, 2023. Must travel by April 30, 2023 to qualify.
Q: How do I redeem my $50 Gift Card?
Please visit help.tangocard.com for details and answers to questions about your redemption email and how this offer works.
Q: What if I’m not an AARP member?
To join AARP and take advantage of this special savings reserved for AARP members, visit aarp.org
Q: Where can I use my $50 Gift Card?
If you choose a Visa prepaid card, you can use it anywhere Visa debit cards are accepted around the world. Gift cards can be used with the applicable retailer.
Q: What do I do once I receive my redemption email?
- Click the redemption link to claim your gift card.
- Choose the gift card(s) for which you'd like to redeem
- Select the value of the gift card. You can manually enter a dollar amount or choose from the pre-selected drop down menu.
- Select Add to Cart.
- If you have a remaining balance and would like to choose another option, repeat Steps 2–4.
- Once you've selected the gift cards you'd like to redeem, click Checkout or Add to Cart.
- Enter your name and your email address and check the box acknowledging the terms.
- Click Complete My Order.
- Check your inbox. Your gift cards will be sent to the email you provided.
Q: How do I find out the balance left on my card?
Please visit the link in the redemption email to view balance information and transaction history to help you keep track of all your gift cards.
Q: What if I have a question or a problem?
If you have any problems or questions once you receive the redemption email, please visit help.tangocard.com
If you have not received an email, but believe your transaction was eligible, please reach out to AARP Travel Center Support at https://www.expedia-aarp.com/service.
Q: I never received my redemption email, what should I do?
Please reach out to our AARP Travel Center support team at https://www.expedia-aarp.com/service/.
Q: Does my card expire?
Pre-paid Visa credit card’s expire 7 months after redemption. Gift cards do not expire.