Ratings based on 3,204 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler from Chagrin Falls
Posted Mar 28, 2024 on Expedia
Our blind in our room remained broken, even though reported on the first day.
by A verified traveler
Posted Mar 27, 2024 on Expedia
Great experience
by A verified traveler
Posted Mar 27, 2024 on Expedia
This resort is such a hidden gem, we loved it. Everything is centrally located (pool, restaurants, arcade, Starbucks, market, etc) so you don’t have to worry about leaving the kids while you grab a drink or that they will disappear to another area. The staff all seem to genuinely like their jobs, but you don’t have to interact much because the resort policies are so normal and they have already thought of everything. No one is policing your towels, yelling at kids, or otherwise interrupting your relaxing vacation. They keep the pool and hot tubs open very late/open early, DJ at the pool is fun, and the suites are great and easy to get to from everywhere (no long walks to get coffee). The restaurant variety is impressive - especially the new sport bar with golf annd baseball simulators. The Disney shuttle was convenient. We took Lyft to the parks and Disney Springs for less than $10 each way/less than 10 minute ride to almost everything. Clientelle is on the higher end side and we much preferred this to Disney resorts.
by A verified traveler
Posted Mar 27, 2024 on Expedia
Great stay
Comment from Hotel Management
Mar 27, 2024 by AP, Guest Services, Hotel Management
Dear Samuel,Thank you for the 5-star review! We are delighted to hear that you had a great stay, and we truly appreciate your feedback. Thank you for choosing Caribe Royale Orlando and we look forward to your next visit.
by A verified traveler from Odessa
Posted Mar 26, 2024 on Expedia
Room should have been ready for 4pm, it was not, it was closer to 5pm. Paid for a pool view, got a view of a roof, and from a certain angle a glimpse of the pool. They allowed people to put towels down at the pool loungers to secure their spot, the owners then rocked up later in the day to assume their position. As part of the “ resort fee” they offer fishing equipment, but no bait. The staff member told me they had been out of bait for weeks and were waiting on it coming in! The rooms are nicely decorated, but the noise from the pipes is horrendous.We had a later check out, supposed to be noon, from 10am on 3 operate occasions we had someone from housekeeping knock on the door to see if we were leaving, which was weird, because there was zero housekeeping during our entire stay ! Glad we were only there for 2 nights, it really was a waste of money. Best to pay a few $ more and stay at a quality resort with amenities you can use, and housekeeping daily. Lesson learned.
by A verified traveler
Posted Mar 26, 2024 on Expedia
I loved the customer service and the recognition of Expedia vip! The room was very clean.
Comment from Hotel Management
Mar 27, 2024 by AP, Guest Services, Hotel Management
Dear Angela,Thank you for your positive review! We're delighted to hear that you enjoyed our service and the cleanliness of your suite. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando, and we hope to welcome you back soon!
by A verified traveler
Posted Mar 26, 2024 on Expedia
by A verified traveler from Deerfield Beach
Posted Mar 26, 2024 on Expedia
Awesome
Comment from Hotel Management
Mar 27, 2024 by AP, Guest Services, Hotel Management
Dear Alexandre,Thank you for the 5-star review! We are absolutely thrilled to hear that you had an awesome experience with us. Your feedback is truly appreciated. Thank you for choosing Caribe Royale Orlando. We look forward to welcoming you again soon!
by A verified traveler
Posted Mar 26, 2024 on Expedia
Comment from Hotel Management
Mar 27, 2024 by AP, Guest Services, Hotel Management
Dear Sharon,Thank you for the 5-star rating. We are delighted to know you had a wonderful experience staying with us. Thank you for choosing Caribe Royale Orlando and we look forward to welcoming you again soon.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Very nice and comfortable place to stay. Prices for rooms are very reasonable!
Comment from Hotel Management
Mar 27, 2024 by AP, Guest Services, Hotel Management
Dear Steve,Thank you for sharing your feedback with us. We're delighted to hear you found your stay to be comfortable and of good value. Your feedback is greatly appreciated. Thank you for choosing Caribe Royale Orlando, and we hope to welcome you back again soon.