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Arena Suites

Property class: 3

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Photo gallery for Arena Suites

A infinity pool with a waterfall feature, clear blue water, and a view of the sea with boats. - Arena Suites (Zihuatanejo)
A neatly made bed with pillows and a towel, a small table with a chair, and a view of the sea through a doorway. - Arena Suites (Zihuatanejo)
A kitchen with a gas stove, a blender, and a coffee maker. - Arena Suites (Zihuatanejo)
A beachside lounge with sun umbrellas and lounge chairs facing the ocean. - Arena Suites (Zihuatanejo)
An outdoor dining area with a view of the sea, featuring a round table, wicker chairs, and hanging lanterns. - Arena Suites (Zihuatanejo)
Close to La Ropa Beach and Zihuatanejo Bay, Arena Suites provides a terrace, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 2 Double Beds

A beachside lounge with two lounge chairs and a small table, palm trees, and a view of the ocean.

Suite, 2 Double Beds

  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

A covered patio with a round table and chairs, surrounded by potted plants, overlooking a beach with palm trees and the ocean.

Suite, 1 King Bed

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, multiple pillows, bedside lamps, a small statue, and a decorative rug.

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

A neatly made bed with pillows and a towel, a small table with a chair, and a view of the sea through a doorway.

Junior Suite, 1 King Bed, Jetted Tub

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

A round table with chairs, a potted plant, and a white brick wall.

Family Suite, 2 Bedrooms

  • Bay view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 2 Bedrooms

Two wooden lounge chairs with red cushions on a tiled patio overlooking a body of water and a distant mountain.

Superior Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Studio, 2 Double Beds, Kitchen

A hotel room with two beds, wooden headboards, and a red decorative wall hanging.

Family Studio, 2 Double Beds, Kitchen

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Suite, 1 King Bed, Partial Sea View

A hotel room with a bed, pillows, and a towel art arrangement.

Comfort Suite, 1 King Bed, Partial Sea View

  • Partial sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Suite, 1 King Bed, Partial Sea View

A wooden deck with wicker chairs and a table, overlooking the sea.

Comfort Suite, 1 King Bed, Partial Sea View

  • Partial sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located on the waterfront, Arena Suites is in Playa la Madera, a neighborhood in Zihuatanejo. The area's natural beauty can be seen at Zihuatanejo Bay and La Ropa Beach. Magic World Aquapark and Magic World Aquatic Park are also worth visiting. Visit our Zihuatanejo travel guide
View more Aparthotels in Zihuatanejo
Map
Eva Samano de López Mateos s/n, Playa La Madera, Zihuatanejo, GRO, 4880

What's nearby

  • A sunset over a beach with two people standing and looking at the horizon.
    Zihuatanejo Bay
    2 min walk - 0.1 miles
  • La Madera Beach
    2 min walk - 0.1 miles
  • Kioto Plaza
    3 min walk - 0.2 miles
  • Archaeological Museum of the Great Coast
    5 min walk - 0.3 miles
  • Principal Beach
    5 min walk - 0.3 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH)
    16 min drive

Restaurants

  • Terracita Beach
    6 min walk
  • Postres Sabelina
    6 min walk
  • El Arrayan
    3 min walk
  • El Jardin De La Abuela
    4 min walk
  • Taquería El Buen Pastor
    6 min walk

Similar properties

Exterior
Hotel Irma
Playa La Ropa
  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
8.4 out of 10, Very good, 1,000 reviews
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Property amenities

Beach

  • Sandy beach nearby
  • Beachside massages

Pool/Spa

  • Beachside massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Toaster

Dining

  • A bar/lounge
  • A restaurant
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed: MXN 300 per day

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Netflix

Outdoor areas

  • Barbecue grill
  • Terrace
  • Yard

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board on request
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • Near the sea
  • On the bay
  • On the waterfront

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 10 units
  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 300.0 per day
Free cribs are available on request at the property

Property payment types

MastercardVisa

Important information

Optional extras

  • Rollaway bed fee: MXN 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Arena Suites have a pool?

Yes, this property has an outdoor pool.

Is Arena Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Arena Suites?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Arena Suites?

Check-out is at noon.

Where is Arena Suites located?

Located in Playa la Madera, this beach aparthotel is within a 10-minute walk of Kioto Plaza and Zihuatanejo Bay. La Madera Beach and Principal Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arena Suites Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 69 out of 124 reviews
Rating 8 - Good. 34 out of 124 reviews
Rating 6 - Okay. 11 out of 124 reviews
Rating 4 - Poor. 5 out of 124 reviews
Rating 2 - Terrible. 5 out of 124 reviews

Reviews

Verified review

8/10 Good

Antony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean, great pool, excellent location superb on site restaurant, staff where friendly and helpful.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Rod

Liked: Cleanliness
Nice view from our balcony. Rooms were clean.our maid was awesome. Pool was small but nice with a view of the ocean
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was very friendly & helpful. Beautiful view and having an onsite pool was very nice
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Lanae

Clean rooms, friendly staff, excellent restaurant.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff where great and very good location. They restaurant Madera's right next to the Hotel was awesome too!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved this location! Close to the beach and restaurants! We enjoyed the pool, restaurant, and ocean!
Stayed 11 nights in Dec 2023
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities, communication
Small hotel, beautifully located. Staff at hotel & restaurant were so friendly & accommodating!
Stayed 19 nights in Feb 2024
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, room comfort, communication

Arena Suites

Great spot right on the beach! The restaurant was excellent!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, communication
Ricardo at the front desk was very helpful. The rest of the staff were very nice. Our room was comfortable and the pool was great.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Some of the nicest staff I have ever met. The manager Ricardo and Frances were excellent. All the waiters were very friendly and accommodating. Great location and very quiet
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best place to stay. Steps from the beach. All staff great. Good restaurant on premise. Kitchens we use for buying fresh fish right at the pier. Good Mercado in town, or go to Soriana supermarket. Good beaches, local cabs are less than $5.
Stayed 7 nights in May 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property on Beautiful Madera Beach. Great location for walking the boardwalk into downtown Zihuatanejo and surrounded with numerous places to dine. Property was very clean and well maintained. All the staff were very friendly and helpful. The only thing to note for people with mobility issues is all the stairs from street level to beach level to all the suites.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff, maid, front desk and restaurant staff were all excellent! The bathroom in Room 7 should be updated.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, property conditions & facilities, communication
Super staff. Quiet, small property. Very well situated. Highly recommended this hotel
Stayed 9 nights in Mar 2024
Verified review

10/10 Excellent

Wally

Liked: Cleanliness, room comfort, communication

Great Location

Great location on La Madera Beach and easy access to the centre. The pool was wonderful overlooking the beach. Many restaurants in the area. Units had a full kitchen. Internet was excellent. It was a wonderful place but does have many steps.
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Melinda

Liked: Cleanliness, property conditions & facilities, communication
We had a great stay, room was comfortable. Great location, walkable to the malecon / centro. awesome staff; very pleasant & helpful, especially Ricardo. Restaurant was convenient, though lacked in service for our experience. There's lots of stairs, so the constant up n' down can take a toll. Overall, we do recommend this hotel and would return.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Robin

Liked: Cleanliness, communication
Disliked: Room comfort

Miserable for price.

Website photos were deceiving. Exterior door was sliding door made of glass. Only exit/ entrance hallway was right near windows and doors. You could hear any one talkng as they passed by. Pool very small.only access was steep, long stairs.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Joyce

Liked: Communication
Disliked: Amenities, property conditions & facilities
I like that it was on the beach with a fabulous restaurant which did a pop up dinner and music on the beach every night. The happy hour was limited but we could use the beach loungers because we were registered at the hotel. The hotel was old and a little grungy where several things were broken. I refused to stay in the room at the bottom of the stairs as it was opposite the restaurant bathrooms so tjere was odour and you couldn't open the curtains anywhere. There were only 2 rooms in the hotel that I would stay in again. They were near the top of the stairs.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a great stay at Arena Suites (Oct '23). We had the "Family Master" suite which had 2 bedrooms, a living room, a well-equipped kitchen / dining area and a beautiful porch overlooking the beach and the bay. The room was cleaned very well every morning by Elizabeth (fresh linens/towels and dishes were washed). The restaurant was super convenient and the food never disappointed. Our server was always Armando - super friendly and great English skills. The hotel sits on a hill, so there are quite a few steps to get from the street entrance down to the beach, and elevators are not available. Wasn't an issue for us, but could well be for others. There's a convenience store across the street that is open from 9a - 6p or so that had any last-minute snacks, medicine, groceries you might need, but the prices reflect the convenience (sunscreen was about 3x what you'd pay at a nearby pharmacy). The hotel sits on a very nice sandy beach (very few rocks) with good waves for body surfing, and only a hundred yards or so down the beach is the paved walkway that leads to the downtown area. You can walk from the hotel to the downtown restaurants in 10 minutes or so. Overall, it was a great experience and we'd highly recommend this hotel!
Stayed 6 nights in Oct 2023
Verified review

2/10 Terrible

Ana

Liked: Cleanliness, check-in
Disliked: Communication, listing accuracy
This was a terrible place. I don't recommend it at all especially if travelling with minors. The hotel failed to communicate that they were cleaning the pool with chemicals. There was no sign or notice. We took our children for a early swim when all the sudden our kids started coughing. We got out immediately and the children ended up having a horrible reaction to the pool chemicals. We had to call a doctor due to the rashes. It was a terrible experience for us. Also, the hotel online description mentioned that beach umbrellas and chairs would be provided hover that was false. I don't recommend this place at all. Horrible communication.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Sue

Liked: Cleanliness, amenities, communication
Great location! Nice beach access and restaurant. Kitchens, spacious rooms. Clean and great employees
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay and professional staff
Stayed 7 nights in Jun 2024
Verified review

8/10 Good

Omayra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay. Not so accessible
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice hotel ...
Stayed 1 night in Jun 2023