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Tradition Julen Hotel

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A spa area with a hot tub, wooden ceiling, and hanging light fixtures. - Tradition Julen Hotel (Zermatt)
A hotel with a traditional alpine architectural style, featuring multiple stories and balconies, set against a backdrop of snow-covered mountains and a clear sky. - Tradition Julen Hotel (Zermatt)
A modern indoor pool with a clear blue water surface, wooden walls, and a unique ceiling light fixture. - Tradition Julen Hotel (Zermatt)
A wooden balcony with a view of a mountain and snow-covered houses. - Tradition Julen Hotel (Zermatt)
A cozy room with a fireplace, a wooden bench, and a red and white patterned sofa. - Tradition Julen Hotel (Zermatt)
Luxury
4.5 star property
9.8

Exceptional

Chalet sanctuary in Zermatt

Alpine elegance meets Swiss charm at this mountain chalet-style retreat with stunning Matterhorn views from private balconies. Guests enjoy the indoor pool and spa after skiing. Two exceptional restaurants serve delicious cuisine while attentive staff arranges local excursions.

Popular amenities

  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room Chalet Style

A wooden room with a bed, a desk, and a door leading to another room.

Single Room Chalet Style

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Chalet Style

A wooden-paneled bedroom with a large bed, a TV, and a small table.

Double Room Chalet Style

9.8 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Comfort Room

A hotel room with a large bed, a television, and a dining area with a table and chairs.

Superior Comfort Room

9.6 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Matterhorn Suite

A cozy room with a bed, a desk, and a chair. There is a skylight above the bed, and the room has wooden walls and ceiling.

Matterhorn Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Matterhorn Double Room

A wooden-paneled bedroom with a bed, bedside tables, and a view of the outside through large windows.

Matterhorn Double Room

10.0 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Panoramic Suite

A bedroom with a bed, a stone wall, a fireplace, and large windows with curtains.

Panoramic Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite

A family suite with a red sofa, a bed, a small table, and a fireplace.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Twin Beds

About the neighborhood

Located in Zermatt, Tradition Julen Hotel is in the city center and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing. Visit our Zermatt travel guide
Map
Riedstrasse 2, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • A snowy mountain landscape with a prominent peak, a dining area with tables and chairs, and people gathered around.
    Sunnegga Ski Resort
    3 min walk - 0.2 miles
  • Kirchbrücke
    1 min walk - 0.1 miles
  • St. Mauritius Church
    2 min walk - 0.1 miles
  • Mountaineers Cemetery
    2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station
    9 min walk
  • Sion (SIR)
    75 min drive

Restaurants

  • Elsie Bar
    3 min walk
  • Hotel Post Zermatt
    6 min walk
  • Brown Cow Pub
    6 min walk
  • Stefanie's Creperie
    5 min walk
  • Old Zermatt
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Restaurant Julen
  • Schaeferstube

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1937
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Tradition Julen Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Tradition Julen Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Tradition Julen Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Tradition Julen Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Does Tradition Julen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Tradition Julen Hotel located?

Located in the heart of Zermatt, this luxury hotel is steps from Zermatt-Matterhorn Ski Paradise, Furi Ski Area, and Kirchbrücke. Mountaineers Cemetery and St. Mauritius Church are also within 5 minutes. Zermatt Gornergratbahn Station is 9 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tradition Julen Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 220 out of 241 reviews
Rating 8 - Good. 17 out of 241 reviews
Rating 6 - Okay. 0 out of 241 reviews
Rating 4 - Poor. 2 out of 241 reviews
Rating 2 - Terrible. 2 out of 241 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything I dreamed. The rooms were stunning, beds comfortable. The staff were friendly and helpful, amazing view of the Matterhorn from our balcony on the second floor. Breakfast and our evening meal in the restaurant were both lovely, with a wide choice for breakfast options. We enjoyed some time in the indoor pool and spa. Everything from the shower to the crackling fireplace on the TV screensaver was just perfection and it helped make our trip to Zermatt even more magical and extremely difficult to leave. Would recommend.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our stay! The spa was amazing, the breakfast was really filling and tasty and the room was nice. Just note that the Matterhorn view balcony is shared with dividers.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brilliant stay. Excellent hotel - just what we were looking for - efficient friendly helpful staff in a tradional hotel in a quiet part of town. Great views.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with great service. A/C worked well. Breakfast was amazing. Would stay again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Great location. Clean rooms. Nice staff and really great restaurant.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view of the Matterhorn. Great location. Perfect Alpine ambiance,
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic top to bottom. The pool area especially is very special. Olya at the front desk should receive an award for the best receptionist in Switzerland!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the center of Zermatt. Te staff is amazing, great up to date rooms and the nicest spa I have been in. Everything was great!!! Thanks
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth, staff very helpful. Room was fantastic! Bed was comfortable. The pool was amazing as was the breakfast buffet! I highly recommend Hotel Julen!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
View from the room was great, the staff was wonderful and ability to walk everywhere was fantastic!
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fabulous stay here staff were wonderful great spa & breakfast was plentiful
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paul and his staff were incredible. I couldn’t have wanted anything more. The spa was an amazing reprieve after a day on the mountain. The beds were very comfortable, the views were terrific. Will be back!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful property that offered exceptional service and comfort.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay staff excellent and very attentive and accommodating.. everything was on point.. looking forward to future stays.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the room and the room itself was cozy and clean.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really beautiful! Great staff and great room- a mix of old charm with modern luxuries.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, excellent staff, outstanding restaurant. I can’t recommend this hotel highly enough!
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, Location location location Good service Great restaurant for dinner It’s a good option in Zermatt
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel with incredible restaurant. The staff was amazing!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Hotel Tradition Julen offered a perfect long-weekend stay. Perfectly located in beautiful Zermatt, well kept and very friendly and service-minded staff this will certainly be where we stay next time as well.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the breakfast included was a treat! The facilities made so much sense from the ski room being free and easily accessed from the street to lock your gear up and get dressed for the mountain. Bus stations to get to the lifts are close by, we felt this was very well located. The spa and the pool were the cherry on top. We wish we had more days to enjoy the facilities! The view food the matterhorn were also spectacular.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel.

What a wonderful hotel. Walking distance to everything. Great location and friendly staff.
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay! The front desk reception staff are very knowledgeable about local interests. I highly recommend this hotel!!
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Most beautiful room and staff services were terrific
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

We had a wonderful stay here. It’s the perfect location, very comfortable, and the restaurants were delicious. We will definitely be bac!
View from our window.
Stayed 2 nights in Sep 2023