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3100 Kulmhotel Gornergrat

Property class: 3

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Photo gallery for 3100 Kulmhotel Gornergrat

A mountain lodge with a large observatory dome, snow-covered peaks, and a clear sky. - 3100 Kulmhotel Gornergrat (Zermatt)
Creator video - submitted by Luxury Richland
A bedroom with a view of snow-capped mountains through a window. - 3100 Kulmhotel Gornergrat (Zermatt)
A cozy living room with a stone wall, a green sofa, a wooden coffee table, and a staircase with a metal railing. - 3100 Kulmhotel Gornergrat (Zermatt)
A cozy room with four round tables and wicker chairs, large windows with red plaid curtains, and a view of snow-covered mountains. - 3100 Kulmhotel Gornergrat (Zermatt)
Consider a stay at 3100 Kulmhotel Gornergrat and take advantage of a free breakfast buffet, a terrace, and shopping on site. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and ski storage. The on-site Regional cuisine restaurant, Vis a Vis, features al fresco dining and dinner. Enjoy onsite activities like snowboarding and snowshoeing. In addition to a library, guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping

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Room options

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Showing 4 of 4 rooms

View all photos for Junior Suite Monte Rosa with Matterhorn View

A bedroom with a view of snow-capped mountains through a window.

Junior Suite Monte Rosa with Matterhorn View

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Monte Rosa View

A bedroom with a view of snow-capped mountains through a window.

Double Room with Monte Rosa View

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room with Matterhorn View

A bedroom with a view of snow-capped mountains through a window.

Double Room with Matterhorn View

9.2 out of 10
Wonderful
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Matterhorn with Matterhorn View

A bedroom with a view of snow-capped mountains through a window.

Junior Suite Matterhorn with Matterhorn View

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Zermatt, 3100 Kulmhotel Gornergrat is in a rural area and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with a ski area and skiing, or check out other outdoor activities such as sledding. Visit our Zermatt travel guide
Map
Gornergrat 3100m, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 miles
  • A snow-covered ski slope with a prominent mountain peak in the background.
    Cervino - Sci Estivo
    2 min walk - 0.1 miles
  • A snow-covered ski slope with a prominent mountain peak in the background.
    Riffelberg - Gifthittli
    2 min walk - 0.1 miles
  • Gorner Ridge
    1 min walk - 0.0 miles
  • Gornergrat
    2 min walk - 0.1 miles

Getting around

  • Gornergrat Station
    3 min walk

Restaurants

  • Old Zermatt
  • Schmuggler Höhle
  • Buffet & Bar Riffelberg
  • La Taverne
    35 min drive
  • Chez Vrony

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast
  • A restaurant

Restaurants on site

  • Panorama
  • Vis a Vis

Things to do

  • Downhill skiing
  • Library
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Snowshoeing

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
This hotel is located on top of a mountain. Guests must ride the Gornergrat Bahn (surcharge) cable car from Zermatt to access the property.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel offers only set menus for dinner (surcharge). The hotel advises that guests will be unable to have dinner off site in Zermatt due to the limited cable car schedule in the evening.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Is 3100 Kulmhotel Gornergrat pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much is parking?

This property doesn't offer parking.

What time is check-in at 3100 Kulmhotel Gornergrat?

Check-in start time: 3 PM; Check-in end time: 7:30 PM. After-hours check-in is not available.

What time is check-out at 3100 Kulmhotel Gornergrat?

Check-out is at 11 AM.

Where is 3100 Kulmhotel Gornergrat located?

Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Cervino - Sci Estivo, and Riffelberg - Gifthittli. Gornergrat and Gorner Ridge are also within 5 minutes. Gornergrat Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

3100 Kulmhotel Gornergrat Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 270 out of 348 reviews
Rating 8 - Good. 60 out of 348 reviews
Rating 6 - Okay. 16 out of 348 reviews
Rating 4 - Poor. 0 out of 348 reviews
Rating 2 - Terrible. 2 out of 348 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom has odor so we had to close the bathroom door. Blankets and pillows were so comfortable. Great dinner and breakfast were served.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views just outside your window Helpful staffs and we can enjoy all the places at night This is once in a lifetime experience
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were all very helpful and polite, evening meal was nice and vegetarian option was available although it was a set menu. Beautiful location with stunning views
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, amazing location, and nice food.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort
Mountain view impressive and nice staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room is absolutely breathtaking! You can see the majestic mountains such as Matterhorn, Monte Rosa, and more around the hotel😍🏔️
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel could not be beat for the views. Spending nights sleeping at 3,100 m was absolutely amazing. Make no mistake: there is a hard night sleeping that first night if you've come from sea level and done no acclimatization. The half board dinner was one salad, one soup, one main course, and one dessert. The food definitely was not for me, but I'm not the normal, adventurous eater. Staff was helpful in offering to cook things differently or to add extra of something that you did like if there was something that you didn't like. I am a very picky, and they were helpful in asking me if they could do anything to assist or make it better for me. Breakfast was a buffet Eggs, bacon, croissants, lemon cake, and fresh juices. My only complaint is that after 7:30, when the Sky Lounge closes, there's nowhere to get anything else to eat. There are no vending machines, there's no shopping that's open, no snack bar, nothing. You got to bring stuff up from the village if you might not like any of the food that they're presenting that night. The Monta Rossa suite with Matterhorn through the picture windows was the entire reason we stayed there, and it was as amazing as the picture showed. I had the best time with those views, and I'll definitely be back again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staying the night here was a night we will never forget. We had a suite which had the most incredible views - it actually stole my breath away. Totally incredible! The meal we had was exceptional. If you are thinking of staying here don’t delay, it was a night I will never forget.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location - 2nd to none

Overall fantastic - views are second to none. The hiking around the area is unreal and it’s great to be there before the first train and tourists descend. Dinner was amazing and servers were extremely attentive. Only feedback is that for the price they could have proper coffee machines in the room! Small thing but in other cheaper hotels there were real coffee machines whereas this was cheap sachets… with nothing else around it would be nice to have a proper coffee. Everything else was amazing and worth it for the location and food
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location - 2nd to none

Overall fantastic - views are second to none. The hiking around the area is unreal and it’s great to be there before the first train and tourists descend. Dinner was amazing and servers were extremely attentive. Only feedback is that for the price they could have proper coffee machines in the room! Small thing but in other cheaper hotels there were real coffee machines whereas this was cheap sachets… with nothing else around it would be nice to have a proper coffee. Everything else was amazing and worth it for the location and food
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about how helpful & friendly the staff were. The dining was exceptional and really enjoyed everything about our stay. The views were worth every penny.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good meals but recommend not to stay overnight if you have high mountain pressure issue. One day trip to Conergrat is enough.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool location, one time experience
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star all the way. View,people,food, service ! All spectacular !
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Was a very nice hotel with amazing views.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely spectacular!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience!
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Good hotel with clean room. Nothing much can do after dinner. if u just want a relaxing place to stay with a nice view then the hotel is for you.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
everything is OK.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Totally worthy of money! The view on the room is fantastic! The dinner and the breakfast is more than what we have expected! Would like to come back again!
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Life changing beauty

This was an amazing experience to stay at the second highest hotel in all of Europe. The Mountain View’s were breathtaking and I wouldn’t trade this experience for the world.
Cheers to this amazing view
Sunrise
Observation deck view
Sunset
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

View is great, but meals are so disapointed!!!!!

I enjoyed the hotel enviroment and views very much. The view for Matterhorn is great. However, I would like to bring one issue I found when staying at this hotel. I had 2 meals, dinner and the breakfast. I indeed felt disappointed with the dinner you serveed. The dinner menu served only Chinese foundu without other choices. Chinese foundu?? Why not serve Swiss fondu? Which is more authentic and meet visitors' expectation. And the omelet served in the breakfast was burned. We are not satisfied with both meals there. Also, I have higher expectation on the attitude of your staff working in restaurant.However, the lady who worked at reception is very kind.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からのマッターホルンを望む絶景が何よりも素晴らしい 清潔で使い勝手の良い部屋は快適で心ゆくまでゆっくりと過ごすことができた 夕食も朝食もとてもおいしく、スタッフの対応もとても丁寧で楽しく過ごすことができた
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔な客室でマウンテンビューが素晴らしく、スタッフの方も親切で、食事もおいしかったです。
Stayed 1 night in Sep 2026