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Upendo House Hotel

Property class: 3.5

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Photo gallery for Upendo House Hotel

A rooftop terrace with wooden deck, yellow beds, and a view of the sunset over the ocean. - Upendo House Hotel (Zanzibar Town)
A room with a blue armchair, a floor lamp, and a small table with a glass. There is a wooden door leading outside. - Upendo House Hotel (Zanzibar Town)
An outdoor dining area with tables and chairs, a hanging light fixture, and a view of buildings in the background. - Upendo House Hotel (Zanzibar Town)
A spacious bar area with a long counter, blue chairs, and a variety of bottles. - Upendo House Hotel (Zanzibar Town)
A bedroom with a large bed, a nightstand with a lamp, a window with a view, and a wall with a plant mural. - Upendo House Hotel (Zanzibar Town)
Consider a stay at Upendo House Hotel and take advantage of free continental breakfast, designer stores on site, and dry cleaning/laundry services. Adventurous travelers may like the cycling at this guesthouse. Treat yourself to spa services, such as a facial, a deep-tissue massage, or a body scrub. Free WiFi in public areas is available to all guests, along with a bar and a restaurant.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • Bar

Room options

View all photos for Superior Double Room, Balcony

A neatly made bed with a grey quilt, white and yellow pillows, and a patterned wall behind it.

Superior Double Room, Balcony

  • City view
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with a bed, two wall-mounted lamps, a small table with a towel, a shower area, and a shelf with books.

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A bedroom with a large bed, a nightstand with a lamp, a window with a view, and a wall with a plant mural.

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Stone Town, a neighborhood in Zanzibar Town, Upendo House Hotel is in a shopping district and near the beach. House of Wonders and Old Fort are local landmarks, and some of the area's attractions include Kariakoo Amusement Park and Siso Spice Farm. Snorkeling and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Zanzibar Town travel guide
View more Guest Houses in Zanzibar Town
Map
213/214 Hurumzi street, Stone Town, Zanzibar Town

What's nearby

  • A historical building with a balcony, columns, and a sign reading "Makumbusho Kuu Beit El Aajab National Museum".
    House of Wonders
    1 min walk - 0.1 miles
  • A coastal town with a marina filled with various boats, a promenade with people, and lush greenery.
    Forodhani Gardens
    2 min walk - 0.1 miles
  • An amphitheater surrounded by historic buildings and palm trees.
    Old Fort
    3 min walk - 0.2 miles
  • A historic building with a dome and arched windows.
    Christ Church Cathedral
    3 min walk - 0.2 miles
  • A historical building with a sign reading "East Africa Slave Trade Exhibit".
    Slave Market
    7 min walk - 0.4 miles

Getting around

  • Zanzibar Intl. Airport (ZNZ)
    24 min drive

Restaurants

  • Lukmaan Restaurant
    5 min walk
  • Maru Maru Terrace Restaurant
    2 min walk
  • Livingstone Beach Restaurant
    5 min walk
  • Beach House Restaurant
    8 min walk
  • Zanzibar Coffeehouse
    3 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Designer stores
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Pool loungers

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Individually decorated
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Upendo House Hotel have a pool?

Yes, this property has an outdoor pool.

Is Upendo House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Upendo House Hotel doesn't offer parking.

What time is check-in at Upendo House Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Upendo House Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Upendo House Hotel located?

Located in Stone Town, this guesthouse is steps from House of Wonders, Shakti Temple, and Beit el-Sahel (Palace Museum). Zanzibar Night Market and Hamamni Persian Baths are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Upendo House Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 57 out of 78 reviews
Rating 8 - Good. 15 out of 78 reviews
Rating 6 - Okay. 4 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 1 out of 78 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff were helpful and friendly. It’s very easy to make requests for taxis or reservations at other businesses. I will definitely stay here again when I come back to Zanzibar.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, delicious breakfast, kind staff.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice and tidy good breakfast selection
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming staff. Room was clean and housekeeping team were excellent and attentive. Restaurant, rooftop pool and bar are nice amenities. Great location in Stone town, walkable to historic sites, restaurants and shopping.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, near everything in stone town and beautiful sunsets at the rooftop pool and bar. Food was espectacular!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities, room comfort

Perfect hotel for a short stay in Stone Town

Stayed for 2 nights and the hotel was perfect. Very close to all the main things to see and to the coastline. Amazing rooftop pool and bar area. Food was delicious!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful boutique hotel experience together with amazing gourmet food, great spa services (thanks Happy!), and roof top pool. The staff are all super friendly and every day of my 10-day stay I felt like I was coming back home. Thanks everyone at Upendo house!
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enthralling

We had an amazing time! Excellent service, staff and stunning views from rooftop!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay!

Excellent stay! I love the staff and the rooms were comfortable and clean. Enjoyed the rooftop pool and restaurant. Centrally located in stone town. The only improvement would be to eliminate the occasional unwanted crawling critter. Otherwise a perfect stay.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautifully designed, perfectly located in the heart of Stone Town, and the staff truly go above and beyond. Our luggage was delayed by the airline, and one of the team members personally took us to the local shops to help us buy essential items and clothes — an incredible gesture we truly appreciated. The rooms were stylish and comfortable, the rooftop pool and bar offered stunning sunset views, and the food was excellent throughout our stay. We highly recommend Upendo House to anyone visiting Stone Town — the hospitality is on another level.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charm and comfort in the heart of Stone Townn

What a wonderful stay - the room was comfortable and chic with strong AC, a comfort bed, and a nice bathroom. The rooftop bar and pool were lovely with amazing views of the ocean. Benjamin and the other staff were extremely helpful and friendly. The location was great - right in the heart of Stone Town. I highly recommend it!
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel if staying in Stone Town. Reception staff, especially Benjamin, was very helpful upon arrival, booking taxis and restaurant reservations. Pool is nice and breakfast was good as well. Would say prices in the shop were more like London and Paris prices, so stayed away from that, which is unfortunate as they have some nice bits.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service on point!!!

I wish I could give this hotel 6 Stars for service, friendliest hotel staff I’ve ever encounter so far. Once again Service is best of the best!!
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

This hotel is located in a great location and is super cute! The rooftop bar/pool/restaurant is really nice and the breakfast is fabulous!! We loved everything we had. The view from the pool is very nice and hip! The boutique in the hotel had very nice high end clothing and other neat stuff. The rooms are small but very nicely done and great bathroom amenities. I would stay here again for sure and I’m kind of a hotel snob but Upendo is super cute and decorated nicely
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended stonetown stay

Comfortable stay, great shower, perfect location which is a stone throw from forodhani market, great views, great food and accomodating staff (special shout out to Benjamin who sorted out my travel needs and to the security man). The only feedback would be, please install a wardrobe to hang clothes and install a small shelf right next to the shower so that guests can easily reach their shower gel and sponge when having a shower.
Stayed 3 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were a bit hard as well as the bed. Not enough towels at the pool. Restaurant was top notch and a hidden gem! Evening server Lydia was exceptional! Bernard at the front desk took us shopping as well! Recommend if you want to be in the middle of everything in a convenient location just bring earplugs.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Was on the first floor, streets were extremely noisy till very early on in the morning. Music & noise. No lift but staff did help with bags. Staff were extremely friendly and helpful. Bathroom is a wet room so whole floor is soaked. Food & cocktails were nice.
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and the shower is amazing. The restaurant is also really nice. The only downside was the noise. We were on the first floor (one above ground level) and it was so loud from the street. We could hear phones ringing from the street below and everyone’s conversations, yelling, and music from a nearby restaurant. It kept us up at night. Other than that, it was really clean, the rooftop bar and pool were really nice and the staff was super friendly.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
My room was very comfortable, if a bit overpriced. Unfortuately my view out the window was an alley of rusted roofs and infrastructure - this was #203 - more like a very comfortable cell. The electricity went out in the middle of the night making it very hot. However, the rest of the hotel was pleasant, the upper floors are surely preferable, but you must be able to walk up.. lll in all a good, safe location and nice staff. I wish they would have either put me in a better room or charged me less.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Upendo Staff

The view from the rooftop pool and the location of the hotel is amazing. Every single staff person I came in contact with at Upendo provided exceptional customer service. By the end of my one week stay, the staff felt like family. I was so sad to leave. I was so well taken care of. Kassim crafted the most delicious and beautiful cocktails. Lydia and Abella provided warm service with a smile during meals in The 5th Restaurant. Benjamin arranged all my excursions, taxi and overall concierge services. Rita and Krishna greeted us daily and made sure everything was going well. It was also great being able to spend time at the Upendo Beach house location. We met other travelers during cocktail hour on the rooftop. Zanzibar is a beautiful place but the staff here made my trip!
Stayed 6 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location. Beautiful boutique hotel. The staff were also very friendly.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in stone town

Great location close to the water, shops, and restaurants. Cute boutique hotel with AC, hot water, great service, and an excellent restaurant with a gorgeous view!
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore Stone Town and an awesome rooftop pool and bar area. Very friendly and helpful staff. Good food from the on-site restaurant.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Gorgeous boutique hotel in Stonetown. Rooftop pool is a real treat after a day of sightseeing. Lovely staff and great cocktails, nice breakfasts. Cocktails and music on the roof at sunset set the vibe but it’s not crazy busy. You’re in the middle of the town so it will be noisy wherever you stay, bring earplugs and an eye mask if you’re a light sleeper. Would definitely recommend and stay again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute best
Stayed 3 nights in Jan 2024