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Caretta Paradise Resort & Waterpark

Property class: 4

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Photo gallery for Caretta Paradise Resort & Waterpark

An aerial view of a resort with multiple swimming pools, a water park, and a variety of buildings. - Caretta Paradise Resort & Waterpark (Zakynthos)
A stone wall with a circular emblem that reads "Caretta Paradise Holiday Village." - Caretta Paradise Resort & Waterpark (Zakynthos)
A modern hotel room with a large bed, a balcony with outdoor furniture, and a view of a building in the background. - Caretta Paradise Resort & Waterpark (Zakynthos)
A modern kitchen with marble countertops, a central island, and shelves stocked with bread. - Caretta Paradise Resort & Waterpark (Zakynthos)
A resort with multiple buildings, outdoor pools, and a water park. - Caretta Paradise Resort & Waterpark (Zakynthos)
Free water park access, 2 poolside bars, and a grocery/convenience store are just a few of the amenities provided at Caretta Paradise Resort & Waterpark. Treat yourself to a massage at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Enjoy the gym, as well as activities like basketball. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

View all photos for Family Room, Pool View

A balcony with a view of a pool area, outdoor seating, and palm trees.

Family Room, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (Swim Up)

Room

Family Room (Swim Up)

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Private Pool, Ground Floor (Swim Up)

A rooftop pool area with wooden walls, lounge chairs, and a pool table.

Superior Apartment, 1 Bedroom, Private Pool, Ground Floor (Swim Up)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Zakynthos, Caretta Paradise Resort & Waterpark is near the beach. The area's natural beauty can be seen at Alykanas Beach and Laganas Beach. Traveling with kids? Consider Tsilivi Waterpark and Fantasy Mini Golf. Visit our Zakynthos travel guide
Map
Tragaki, Zakynthos, 29100

What's nearby

  • A beach with calm waters, a distant island, and a few people in the distance.
    Laganas Beach
    20 min drive - 9.6 miles
  • Amboula Beach
    3 min walk - 0.2 miles
  • Gaidaros Beach
    4 min drive - 1.4 miles
  • Tsilivi Waterpark
    4 min drive - 1.9 miles
  • Tsilivi Beach
    6 min drive - 2.8 miles

Getting around

  • Zakynthos (ZTH-Zakynthos Intl.)
    31 min drive

Restaurants

  • micriacropoli
    2 min drive
  • The Halfway House
    3 min drive
  • Trianon Pool Bar
    3 min drive
  • Obelix
    3 min drive
  • Gelato
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 8 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bello Gusto
  • Blue Lagoon
  • Bollywood Bites
  • Rice & Spice
  • Silver Spoon

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Playground
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Stroller
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 27 buildings
  • Communal living room
  • Double-glazed windows
  • Lifeguards
  • Smoking not allowed
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1081740

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM

Frequently asked questions

Does Caretta Paradise Resort & Waterpark have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is Caretta Paradise Resort & Waterpark pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Caretta Paradise Resort & Waterpark?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Caretta Paradise Resort & Waterpark?

Check-out is at 10:30 AM.

Are there all-inclusive benefits at Caretta Paradise Resort & Waterpark?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer.

Where is Caretta Paradise Resort & Waterpark located?

This family-friendly Zakynthos hotel is located near the beach, within a 5-minute walk of Ionian Sea and Amboula Beach. Tsilivi Waterpark and Gaidaros Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Caretta Paradise Resort & Waterpark Reviews

8.0

Very Good

8.2

Cleanliness

7.8

Amenities

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 52 reviews
Rating 8 - Good. 25 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 2 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great vacation, the pools are very nice and the service of the staff is great!
Stayed 8 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family-friendly resort with plenty of pools. The splash park was a huge hit with our kids (9 and 11), and I’d highly recommend upgrading to your own private pool. It was lovely to have a quieter space to unwind at the end of the day. Just be mindful all pools close at 7pm including your private pool which was slightly annoying considering the sun doesn’t set until after 9pm. All the staff spoke English, which made everything much easier. Night time activities were fun and involved the whole family. The food was okay, but definitely not the highlight. The buffet had lots of variety, yet it felt quite repetitive, as though we were eating the same dishes in different forms. The fish and chip restaurant was disappointing, with a very limited menu — just one fish and chip option and for those who don’t eat fish you had a choice of deep-fried beef or chicken burger patties. The Mexican restaurant was also underwhelming, with just one tower of food to share between 4 and everything was quite bland. The Italian restaurant was by far the best. The wood-fired pizzas were delicious, so I’d highly recommend booking it as many times as you can. The drinks were good, and the kids loved the free ice cream. Overall, it’s a fantastic family resort with great facilities and plenty to keep the kids entertained. Just don’t choose it for the food!
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of amenities which were great for kids. Water park, pools, beach within walking distance. The restaurants are all closed at the same time for a couple hours during the day, but there is a snack bar. Lots of places to go nearby off resort as well.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

Great for families. The hotel is vast, it is so big that golf buggies take you to your room. Entertainment is good. Food is good. Staff are really friendly. Especially Diaz
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this hotel! We had a lovely swim up room which was handy as being pregnant, it was easier to lounge around the room pool than going to the main ones. There was always a sun bed available and the children really enjoyed the facilities! Especially the water park and bouncy castle. The food was hit and miss but we always had something to eat each night. The restaurant choices were good, but booking them seemed unnecessary as they wasn’t always busy. To improve I would suggest a larger drinks variety as it was mainly fizzy or sweet drinks. Water provided in rooms or bottles of water available as part of All Inclusive. Also mats in the rooms as it can be very slippery when coming from the pool. Also, more information about activities available each day on the app, as well as showing your restaurant bookings. Other than that we really enjoyed our stay and we are planning to come back with a larger group next time! Thanks for the lovely hospitality and kind staff assistance!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great waterpark, good service and helpfull staffs, entertainment area was very accommodating for kids. Although the hotel is big, you could always request for hotel buggies to transport within the hotel. Easy access to book excursions just outside hotel. Overall, had a lovely time at the property.
Stayed 8 nights in Jul 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We stayed at Caretta Paradise WaterPark Resort with high expectations because the resort is beautiful and the facilities are excellent. The pools and gardens are very well maintained, and the staff were always friendly and welcoming. The Italian restaurant was the highlight of our stay, serving delicious pizzas. Unfortunately, the all-inclusive food was very repetitive, and we were concerned because some of the pork was still pink and appeared undercooked. The desserts were also repetitive and not very good. The evening entertainment was poor and lacked variety. There were also many stray cats around the resort. We understand this is common in Greece, but some of the cats looked sick, which was upsetting. The biggest issue was that we had to leave two days early because we suspected bed bugs in our room after developing very itchy bite-like marks on our arms. As a result, we lost two nights that we had already paid for and had to buy new return flights at our own expense, which made the experience even more stressful and costly. After returning home, I emailed the hotel to report our concerns, but I never received any reply, which was extremely disappointing. The resort is beautiful, but the food, entertainment, hygiene concerns, the financial loss we experienced, and the lack of response to our complaint mean we would not return or recommend this hotel.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time as had pool side room by reception, was worried after reading some of the reviews. If we had had a room at the top by entertainment/ water slide or a top floor room I am sure it would have been slightly worse! Yes food is a little repetitive but if you book Bella pasta it’s fresh pizza etc every night, yes drinks are weak but you can get as many as you like at one time. Staff were amazing if you are friendly and cheerful they are very accommodating, example of which is my daughter left her retainers in the restaurant at breakfast and we’re unfortunately binned, but they took they time to go through the rubbish and find them as they are quite expensive! So greatful to them for doing this and would happily go back if had similar room.
Stayed 10 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very nice village. Great food, almost too much. Lots of restaurants with pool bar serving nice gyros, pizza, cocktails and ice cream all day long for all inclusive customers. If you d like to be close to the pools, waterpark get a room in a building nearby. If you look nice and quite ask for a room in the back buildings-I-Z. The only down side was the room. Very poor design, unable to leave the windows open for fresh air. Unble to leave the aircon to clear the room as once you take the only key you get, electricity switches off. The rooms, especially the swim up-this was the one I stayed in, smells really strong of mould. I had to change 4 rooms to get one reasonable where I could stay onlyif the door wide open and really considered sleeping outdoor. So if you have asthma or allergies be careful maybe is better to use a room upstairs where the humidity is low but seing how the rooms don't get clean air everyday I can only assume this may be a problem with all the rooms. Such a shame as everything else, food, beach, location, staff are amazing. The food again really nice, lots of options
Stayed 2 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for poor services and rude stuff
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great(private pool) but lacked any vanity kits or things like that. The pools are nice for children. The main problem was the food. Although they served stuff like tuna, prawns etc the preparation was bad. Mostly overcooked and no savour. The pizza at the a la carte restaurant was good but otherwise nothing worth mentioning.Presentation wise is very nice. The 3 star rating comes from the food. In other aspects it is a good stay. Oh and the distances between the room and the first bar was rather big. :)
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for family vacation! We loved it !
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel for family stay

Room with pool, all inclusive meal / drink were good for family with kids. Some foods were tasty but some were not so much at hotel restaurant. Location is good, walking distance to beach.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Food was very basic
Stayed 7 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Food Is buffet and it's the same every day. Not so good
Stayed 7 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Modern clean rooms as advertised, walls a bit thin so could hear the neighbours. Food was fine, nothing spectacular but always something to choose. Rice and spice restaurant and Bella gusto restaurant much better than the others. Swim up pool was nice and no issues getting sun loungers around the other pools most of the time. Only one deep pool was a bit of a let down but it is a family- and child-friendly resort so that’s fine. Included drinks were fine too, but nothing to write home about. Staff friendly, rooms spotless. Overall a nice place but wouldn’t want to stay more than a week as the food would get quite repetitive!!
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you see is what you get. Judging from reading some of the reviews everything was like we expected. Breakfast was nice and so was the restaurant for which you need a reservation. The main restaurants food was not amazing and atmosphere not very pleasant, but you can always go into town or one of the restaurants nearby for some variation. Other facilities like the waterpark, snackbar, pool bar are all very decent. Room was simple and clean. Swim up pool was great. Personnel at the reception were nice and helpful. All in all, great value for your money.
Stayed 10 nights in Sep 2023
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Our room with private pool was great. Pool was clean and so wonderful to have. Our bathroom was stinky. The food wasn’t great. Pretty average resort food at the buffets. The snack bar food was pretty awful and looked run down. Lack of signage on the property coupled with a long walk from the back units made for a lot of long, hot walks. The staff were friendly. We could have been at any resort anywhere as it didn’t feel particularly Greek. Overall, the kids had fun with all the activities, although the fun park costs were additional as it’s separate from the resort. It was all inclusive with limited food times and the red wine was terrible. We visited the market next door to get drinks and snacks which was handy. I’d suggest bringing your own beach towel as you have to pay a cash deposit to use them and also have to pay each time you get a clean one.
Stayed 4 nights in Jul 2025
Verified review

6/10 Okay

Disliked: Amenities
Food is very important for guests, and unfortunately variations of food is very poor. Every day the same is not possible to choose. Quality and standards is not up standards. Food safety is not by standards can be effected for food poisoning. Staff not really helpful, also charging extra money for the climate crises where you pay with agency before.
Stayed 7 nights in Sep 2024
Verified review

6/10 Okay

There are only 4 parking spots available for a 300 room hotel. The food and beverages included on the all inclusive were disgusting. Lady at the front told us that the super market was included in the all inclusive and I over heard her tell another guest the same and the super market laughed when we went there and they heard that. They only cater to polish people and it didn’t feel like Greece at all. The only good thing was the swim up pool in our room but you couldn’t shut the door and the air kept turning off. They only give you one room key so you have to turn the air off each time you leave the room so I had to pay a 20euro deposit for another. No one comes around for drinks or food when you are at the pool. Very disappointed as we had to leave the property to eat next door each time at Noko which was wonderful. I would never return to caretta Paradise.
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Stayed here for 11 nights. Staff were friendly and very helpful. We stayed with a toddler and baby. There are 2 pools depth appropriate for toddlers. One with a water park and the other a pool. Entertainment for children (in polish when we were there), but that didn’t stop our little one joining in as you don’t need to speak polish to follow the routines. Meals were convenient as it’s all inclusive (our little ones don’t like restaurants as they have to wait for food). Food was enjoyable and the staff were constantly cleaning. Snacks are also served poolside. Resort is very clean. Small beach a few mins walk down the hill from the hotel. Great if you have little ones, as it’s not a big beach. So you don’t have to chase them all over the beach (if you know, you know). Supermarket across the road and also on the resort. Not a lot nearby if you want to get out and about. You will need to hire a car or use local transport. Car hire and tours are available across the road from the resort and also closely located to the hotel. Would recommend for families with children. Our room was a swim up, which was lovely and also located near reception, so quiet in the evening when the entertainment started. Something to ask the hotel when booking if you have little ones. Entertainment finishes around 11pm. We really enjoyed our time at the resort and our toddler was sad to leave on day of departure.
Stayed 11 nights in Apr 2023
Verified review

6/10 Okay

Liked: Cleanliness

Potential to be great..but sadly not!

This hotel is great to look at and seems to tick all the boxes but unfortunately its not as it seems. We really read the reviews before booking a holiday so please trust this one as we dont want to waste anyone's time. This hotel is 3 star at best. I will start by saying the hotel put us with our 5month old in a room opposite the night entertainment. Thankfully they did move us to a quiter block. Sadly we were put opposite a large group who had zero compassion for others around them. We went to reception to complain but sadly they did nothing about it. After three days of the same loud volley ball antics I decided to go over an politely ask them to keep the noise down while my 5month old had a nap. Bare in mind their group had kids you would think they would have understood but unfortunately the family began to swear at me and even the children telling me to '1iss off' and adults telling me to 'f*ck off'. The food is also sadly not the greatest. The gyros and most of the snacks are prepared in bulk and left in a heated window box leaving them either rock hard or not edible. Seeing there was a gentleman making them fresh, we requested if we could have the ones just made instead of the ones just left there in the window. We were huffed and puffed at by the lady serving us telling us they were all fresh. When I spoke to reception they explained they would speak to the snack bar team. The next day we tried again and they amazingly said the couldn't understand my request and
Stayed 7 nights in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
L’accueil est très médiocre. Le complexe est énorme et il n’y a personne pour nous expliquer quoi que ce soit. On a été livré à nous même avec un bébé On a du se renseigner tout seul auprès des autres vacanciers. - l’appartement était infecté de limasses et d’insectes bizarres, nous avons dû se débrouiller seul pour les sortir - Personne dans l’hôtel n’a été capable de m’expliquer Ou je pouvais garer ma voiture - La femme de ménage nous a laissé une nuit sans draps car elle a oublié d’en mettre - le troisième jour nous avons été réveillé par des travaux à 8h30 dans l’hôtel - la nourriture est vraiment de mauvaises qualité - personnel peu formés non professionnels et pas du tout à la hauteur
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra för barnfamiljer, framförallt små barn, med stort äventyrsbad.
Stayed 7 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness
Niet voor herhaling vatbaar. Eten viel erg tegen waardoor we regelmatig buiten het resort zijn gaan eten.
Stayed 6 nights in Oct 2024