Helan Family & Garden

Edwardian hotel with free breakfast and a sauna

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Where to?

Dates

November 2025

27

December 2025

Suite | Hypo-allergenic bedding, individually decorated, individually furnished

Helan Family & Garden, in the mountains, offers a peaceful getaway. Families love the children's pool and playground, adults relax in the sauna. Enjoy a breakfast buffet, coffee shop, tour assistance, and free WiFi.

Excellent

Popular amenities

24/7 front desk
Bar
Room service
Breakfast included
Laundry
Housekeeping

Room options

Check availability for these dates

Tonight

Nov 27 - Nov 28

Tomorrow

Nov 28 - Nov 29

All rooms

1 bed

2 beds

3+ beds

Showing 6 of 6 rooms

Economy Double Room

Very good

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Heating

Connecting rooms available

Refrigerator

TV

12 sq m
Sleeps 3
1 Double Bed

Double or Twin Room

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Heating

Connecting rooms available

Refrigerator

TV

14 sq m
Mountain view
Sleeps 3
1 Double Bed

Triple Room

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Heating

Connecting rooms available

Refrigerator

TV

16 sq m
Mountain view
Sleeps 3
3 Twin Beds

Suite

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Heating

Connecting rooms available

Refrigerator

TV

25 sq m
Sleeps 4
2 Double Beds

Premium Double Room

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Heating

Connecting rooms available

Refrigerator

TV

20 sq m
Mountain view
Sleeps 3
1 Double Bed

Single Room

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Heating

Connecting rooms available

Refrigerator

TV

10 sq m
Mountain view
Sleeps 1
1 Twin Bed

About the neighborhood

Ul. Stara Pardalowka 6, Zakopane, Lesser Poland, 34-500

What's nearby

Pardalowka Ski Lift - 8 min walk - 0.5 miles
Koziniec Ski Lifts - 19 min walk - 1.0 mile
Nosal Ski Center - 3 min drive - 1.1 miles
Zakopane Aqua Park - 5 min drive - 1.5 miles
Krupowki Street - 5 min drive - 1.6 miles

Getting around

Zakopane Station - 10 min drive
John Paul II - Balice Airport (KRK) - 94 min drive

Restaurants

‪Shell - ‬4 min drive
‪Karczma Burniawa - ‬19 min walk
‪Zajazd Furmanski - ‬8 min walk
‪Kolibecka - ‬4 min drive
‪Borowianka - ‬2 min walk

About this property

Helan Family & Garden

Family-friendly hotel near Krupowki Street

You can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe at Helan Family & Garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

You'll also enjoy the following perks during your stay:

A children's pool
Free self parking
A roundtrip airport shuttle (surcharge), supervised childcare (surcharge), and tour/ticket assistance
Luggage storage, a 24-hour front desk, and smoke-free premises

Room features

All guestrooms are individually furnished, and include comforts such as free WiFi and sound-insulated walls.

Extra amenities include:

Rollaway/extra beds and cribs/infant beds
Bathrooms with showers and free toiletries
32-inch TVs with digital channels
Balconies, refrigerators, and electric kettles

Similar properties

Pool
Spa
Pet friendly
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Area shuttle (surcharge)
Ski shuttle nearby
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 8:00 AM to 10:00 AM
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas

Things to do

Arcade/game room
Children's pool
Free children's club
Playground
Sauna
Ski storage
Steam room

Family friendly

Arcade/game room
Babysitting (surcharge)
Children's pool
Crib (surcharge)
Free children's club
In-room refrigerator
Laundry facilities
Playground
Rollaway/extra bed
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

1,076 square feet of conference space
Business center
Meeting room

Outdoors

Barbecue grill
Garden
In the mountains
Picnic area
Terrace

Spa

Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

1 building
5 floors
Banquet hall
Built in 2010
Edwardian architecture
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Crib (surcharge)
Hypo-allergenic bedding
Rollaway/extra bed

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

32-inch TV with digital channels

Food and drink

Electric kettle
Limited room service
Refrigerator

More

Connecting rooms available
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available

Cribs (infant beds) are available for PLN 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: PLN 400 per vehicle (one way)
Crib (infant bed) fee: PLN 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Helan Hotel

Helan Hotel Zakopane

Helan Family Garden Hotel Zakopane

Helan Family Garden Hotel

Helan Family Garden Zakopane

Helan Family Garden

Helan Family & Garden Hotel

Helan Family & Garden Zakopane

Helan Family & Garden Hotel Zakopane

Frequently asked questions

Does Helan Family & Garden have a pool?

Yes, this property has a children's pool.

Is Helan Family & Garden pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Helan Family & Garden?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Helan Family & Garden?

Check-out is at 11 AM.

Does Helan Family & Garden provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 400 per vehicle applies.

Where is Helan Family & Garden located?

This family-friendly Zakopane hotel is located in the mountains, within 1 mi (2 km) of Pardalowka Ski Lift and Koziniec Ski Lifts. Zakopane Aqua Park and Krupowki Street are also within 2 mi (3 km).

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Helan Family & Garden Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Rudolf

Jan 8, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect, good wellness, super breakfast.

Stayed 1 night in Dec 2022

10/10 Excellent

Michal

Aug 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

All was great. Would be good if the sauna is open in the morning as well.

Stayed 1 night in Aug 2023

4/10 Poor

OFER

Jan 3, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad smell

The room was stincky as if no one has cleaned it for ages. We complained and a cleaning lady came. But it didn't help. It took one full day for the smell to disappear. Moreover, the furnitures were dirty and broken. How can a hotel offer such a room? And how come they didn't immediately send us for another hotel if they couldn't offer another room? Very very disappointing and very surprised that this hotel is rated very highly.

Stayed 2 nights in Dec 2023

10/10 Excellent

Imre

Jan 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mindenkinek ajánlom! Nagyon szép tiszta, rendkívüli a reggeli, minden hibátlan! Nem nagy a wellneszrész de tökéletes!

Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Sep 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel - ok, droga do hotelu - nie

Hotel zlokalizowany poza centrum, ale niedaleko znajduje się przystanek autobusowy, w okolicy są tez sklepy. Pokoje w porządku, ręczniki wymieniane na prośbę, brak dokładania przyborów kosmetycznych oraz wody podczas pobytu. Śniadania smaczne, różnorodny wybór. W hotelu znajduje się przestrzeń dla dzieci. Parking - przestrzenny, ale dojazd do hotelu tylko dla osób o mocnych nerwach lub mocnym zawieszeniu - dziura na dziurze, nie ma właściwie porządnej drogi.

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Jul 10, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Reggeli bőséges, tiszta szoba, wifi nem működik, az ágy keskeny, nagyon puha matraccal.

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Jun 29, 2019

Liked: Staff & service, amenities, property conditions & facilities

très bon accueil ; chambre un peu petite ; j'aimerais que l'on change les serviettes de bain plus souvent ; beau cadre pour les repas ; très bon petit déjeuner ; le manager est très aimable

Stayed 4 nights in Jun 2019

8/10 Good

Gerhard

Jun 24, 2019

Liked: Cleanliness, property conditions & facilities

Mittelmäßig

Sauberes Hotel am Rande von Zakopane in ruhiger Umgebung mit großem weitläufigen Wiesengrundstück. Zufahrts-Stichstrasse in katastrophalem Zustand (schmaler Feldweg mit großen Schlaglöchern! Sehr kleines Zimmer, allerdings mit Balkon. P direkt vor dem Hotel. Frühstück überschaubar, Restaurant war für uns nicht in Betrieb, da Busgesellschaft, jedoch genügend Alternativen in der weiteren Umgebung.

Stayed 1 night in Jun 2019

10/10 Excellent

Jakub

Mar 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idealny hotel istnieje.

Hotel z pięknym widokiem na góry. Wystrój pokoju wspaniały skromny ale bardzo urokliwy, poprostu idealne miejsce nie tylko dla osób podróżujących we dwoje, ale również dla pobytu biznesowego ze wzgledu na spokój i cisze w okolicy. Rodziny z dziećmi również znajdą tu wytchnienie hotel posiada wspaniała sale zabaw dla dzieci i wielki ogród do szaleństwa dla najmłodszych. Z sali restauracyjnej rozpozciera się piekny widok na otaczajace Nas do okoła góry, śniadania przepyszne i urozmaicane menu. Doskonale zlokalizowane 35 minut na piechote do centrum drogą glówna lub jakies 15-20 przez trase widokowa pobliskimi pagórkami. Dosłownie 3 min od hotelu znajduje się sklep czynny do 23 a tuż obok przystanek z którego dojedziemy do centrum za 3 zl w okolo 7-10 minut. Bardzo bardzo polecam. Napewno nie raz tu wrócimy. Podziękowanie dla całego personelu i właścicieli za dbanie o gości i umilanie pobytu ;) pozdrawiam Jakub .

Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Feb 11, 2019

Liked: Staff & service

Disliked: Cleanliness

Wszystko prawie ok, ale w restauracji klejąca podłoga i brudne naczynia ( najbardziej kubki do kawy/herbaty)- niedomyte. Udostępniono Nam pokój nieposprzątany po poprzednich gościach. Słaby przepływ informacji pomiędzy personelem. Wierzę, że to jedyny taki incydent.

Stayed 1 night in Jan 2019

10/10 Excellent

Éva

Jan 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Családbarát

Szuper szállás, már harmadjára szállunk meg itt. Külön tetszett a gyerekek részére kialakított játszószoba, a 2,5 éves kisfiam imádta.

Stayed 3 nights in Jan 2019

10/10 Excellent

Marcin

Jan 25, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udany urlopik.

Bardzo udany pobyt. Cicha okolica i w miare wszedzie blisko.

Stayed 6 nights in Jan 2019

10/10 Excellent

kestutis

Jan 6, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good location quiet area good staff good breakfast no room service 😤adding few pictures after room service hoover not being used in 6 nights beding never changed in 6 nights toilet rolls on floor inthe room apart this is all very good

Stayed 6 nights in Dec 2018

10/10 Excellent

Mark, Hungary

Jan 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick winter trip

Perfect and cozy hotel for an unbelievably good price. Breakfast was superb, bar prices at really nice. The hotel located approx 35 min walking from the city center. Would go again.

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Dec 29, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Beautiful house. Really worth to go! Breakfast is tasty. People helpful and kind. Only pitty thing is that you don't get a new water bottle in the room with the room service.

Stayed 2 nights in Dec 2018

10/10 Excellent

Alex

Dec 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Very comfortable place.

Stayed 2 nights in Dec 2018

8/10 Good

Dominik

Sep 24, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend w górach

Bardzo miły weekendowy pobyt. Polecam.

Stayed 2 nights in Jul 2018

10/10 Excellent

MAGDA

Apr 4, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super, polecam

super miejsce. Duzy , bezpłatny parking. Szybkie i sprawne zameldowanie. Pokój ładnie i gustownie urządzony. Wygodne łożko, przyjemna pościel. Łazienka czysta z dużym prysznicem. Pyszne śniadanie

2/10 Terrible

Vicky, Hertfordshire

Mar 8, 2018

Disliked: Staff & service

Poor effort from the Hotel staff, real let down.

Upon arriving at the Hotel we were very surprised by the lack of welcome we received, we didn't expect much, a "Hello and welcome" probably. Instead we had to ask if we cld check in. The receptionnist offered no useful information, we had to ask a lot of questions. We asked if there was somewhere we could eat and she said "no" (despite their website clearly stating they had a "Restaurant"). We later discovered that the Hotel only does food if you book a half board acccomodation but you can request a meal on an ad-hoc basis. We felt very excluded from this Hotel,one evening they had arranged entertainment, but had made no effort to invite us and had closed the door to the Dining area. On our last morning for Breakfast, all but 3 of the tables had been reserved for new guests. The Hotel had no atmosphere, no friendly faces and we were left a little bit confused by it all. Not a place I would go back to or recommend. Vicky

Stayed 7 nights in Feb 2018

8/10 Good

Peter, Chester, UK

Feb 6, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Hotel with high standards

Very clean and fairly new hotel, tasty breakfast and nice staff. Definitely worth the money

Stayed 4 nights in Jan 2018

8/10 Good

ARTUR

Dec 23, 2017

Liked: Cleanliness

Disliked: Room comfort

na każdą kieszeń

Pokoje bardzo, bardzo małe a do tego meble niekomfortowo ustawione, np. jest biurko ale juz krzesło do biurka nie da się nawet podsunać, nie mówiąc o jakimś uzytkowaniu. Stolik jak dla krasnoludka. Śniadania świeże, dobre, ale zawsze to samo. Ogólna ocena ok jak na ta cenę.

Stayed 3 nights in Dec 2017

8/10 Good

Andy, Glasgow

Dec 5, 2017

Liked: Room comfort

Disliked: Cleanliness

Too Far Out of Town

Although the hotel itself was pleasant enough and very picturesque, its location left a lot to be desired. Firstly, it is at the end of a dirt road with no lighting and a lot of potholes. This made coming to the hotel in the dark a hazard for both cars and pedestrians. In the immediate area of the Willa Helan there are few facilities; even the restaurant the hotel staff recommended was never open during our 6 day stay. This meant a 3km walk to get to Zakopane was our best option, as the local bus service was next to non-existent. As a base for winter sports I’m sure Willa Helan, and Zakopane itself, is a fine place, otherwise my wife and I found it disappointing.

Stayed 5 nights in Nov 2017

10/10 Excellent

James

Nov 25, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in quiet part of zakopane

Nice hotel in a quiet area of Zakopane. Happy with my stay. It was about a 10 minute drive to the main part of town. + Comfortable bed + Clean + Good breakfast + Lots of parking + Great english at reception - No kettle in room to make tea

Stayed 1 night in Nov 2017

10/10 Excellent

James

Nov 21, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I had a nice stay here. I stayed in a single room for 2 nights. + The bed was comfortable and pillow ok. The room was spacious and tastefully decorated. Bathroom was good with plenty of hot water and water pressure. Plenty of car parks Breakfast was a nice spread. Mix of hot and cold. Staff at reception were friendly and spoke great English. - I would have liked a kettle in the room to make tea.

Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Sep 28, 2017

Liked: Cleanliness, staff & service

Rigtig meget for pengene. Super morgenmad

Hotellet er lidt brugt, men prisen er afpasset derefter.

Stayed 1 night in Sep 2017

Helan Family & Garden

Choose dates to view prices

Photo gallery for Helan Family & Garden

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Economy Double Room

Economy Double Room

Highlights

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Double or Twin Room

Highlights

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Triple Room

Highlights

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Suite

Highlights

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Premium Double Room

Highlights

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Single Room

Highlights

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Helan Family & Garden

Similar properties

Hotel Wersal

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Helan Family & Garden Reviews

Reviews

Excellent

9.0/10

8.8/10

9.0/10

9.0/10

8.6/10

Reviews

10/10 Excellent

Rudolf

Rudolf