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The Westin Zagreb

5.0 star property
Luxury hotel with a full-service spa and a fitness center

Choose dates to view prices

The Westin Zagreb creates a calm sanctuary in Donji Grad with its spa and garden setting. Guests can join Pilates classes, browse on-site shopping, or relax at the bar. The indoor pool and attentive staff help travelers make the most of their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 2 Bedrooms, City View

Presidential Suite, 2 Bedrooms, City View | Living room | 102-cm LCD TV with satellite channels, TV, pay movies

Presidential Suite, 2 Bedrooms, City View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
2 bedrooms
Premium bedding
Blackout drapes/curtains
  • 190 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Westin, Junior Suite, 1 Bedroom

Westin, Junior Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Westin, Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Sheraton Zagreb Hotel

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  • Pool
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About the neighborhood

Map
Krsnjavoga 1, Zagreb, 10000

What's nearby

  • Mimara Museum - 3 min walk - 0.2 miles
  • Croatian National Theatre - 7 min walk - 0.4 miles
  • University of Zagreb - 8 min walk - 0.5 miles
  • Ban Jelacic Square - 15 min walk - 0.8 miles
  • Zagreb Cathedral - 18 min walk - 1.0 mile

Getting around

  • Zagreb West Station - 10 min walk
  • Zagreb Airport (ZAG) - 26 min drive

Restaurants

  • ‪Cogito 2 - ‬5 min walk
  • ‪Krivi Put - ‬6 min walk
  • ‪Zrno Bio Bistro - ‬8 min walk
  • ‪Caffe bar Glembay - ‬4 min walk
  • ‪Godot - ‬6 min walk

About this property

The Westin Zagreb

Luxury hotel located in Donji Grad
Take advantage of a terrace, shopping on site, and a coffee shop/cafe at The Westin Zagreb. Indulge in a manicure/pedicure, a massage, and a facial at the onsite spa. Pilates classes and fitness classes are offered at the gym; The Westin Zagreb also has a garden, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, smoke-free premises, and free newspapers
  • Concierge services, an elevator, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 349 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 102-cm LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Similar properties

Exterior
Sheraton Zagreb Hotel
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.8 out of 10, Excellent, 1,004 reviews
Sheraton Zagreb Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 17,222 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 102-cm LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

Does The Westin Zagreb have a pool?

Yes, this property has an indoor pool.

Is The Westin Zagreb pet-friendly?

Yes, The Westin Zagreb allows cats and dogs (limit 1 total). There's a fee of EUR 30.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at The Westin Zagreb?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 10 (subject to availability).

What time is check-out at The Westin Zagreb?

Check-out is at 11:00 AM. Late check-out is available for EUR 10 (subject to availability).

Where is The Westin Zagreb located?

Located in Donji Grad, this luxury hotel is within a 10-minute walk of Mimara Museum, Marulic Square, and Museum of Arts and Crafts. Ilica Street and State Archives are also within 10 minutes. Zagreb West Station is 10 minutes by foot and Zagreb Central Station is 16 minutes.

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The Westin Zagreb Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 1001 reviews
Rating 8 - Good. 303 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fascinating hotel, very friendly service offerings, upscale room und beautiful view, tasty food & beverages. I hope to stay at the Westin Zagreb in the future again. Warm Greetings.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Location was great!
Stayed 3 nights in Sep 2025

10/10 Excellent

Darko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel, everything was excellent.
Stayed 2 nights in Sep 2025

8/10 Good

anne

Liked: Staff & service, amenities
Well surroundings may get be safe Iam really not sure. Staff wonderful and professional.
Stayed 1 night in Oct 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was walkable to everything . Friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Juanita J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities and the staff were amazing.
Stayed 6 nights in Jul 2025

6/10 Okay

Hongning

Disliked: Cleanliness, property conditions & facilities
Room is so old
Stayed 2 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Ppl were very open , friendly, and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Dragan

Great breakfast buffet, great location.
Stayed 1 night in Jun 2025

6/10 Okay

anne

Liked: Staff & service, amenities
Property needs serious renovations.
Stayed 2 nights in Sep 2025

6/10 Okay

Susana

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We stayed 3 nights, the hotel location is walking distance to old town. It has pool, sauna and gym. The hotel is old dated and definitely needs major upgrade!
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel in a lovely part of town walking distance to the center.
Stayed 4 nights in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, spacious rooms and a good location, 10 minute walk to the old city center..area around the hotel is okay just ignore all the graffiti
Stayed 2 nights in Aug 2025

10/10 Excellent

Zora

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 1 night in Aug 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely upscale hotel. The pool in particular was fantastic. Also excellent 24/7 room service at reasonable prices.
Stayed 4 nights in Jul 2025

10/10 Excellent

Anderson bebeto

Liked: Staff & service, property conditions & facilities
Everything was perfect
Stayed 3 nights in Aug 2025

8/10 Good

Godofredo

Liked: Staff & service
….
Stayed 2 nights in Oct 2025

6/10 Okay

Roberta

Liked: Staff & service
Room felt dark and outdated. Great location, your standard hotel room, no complaints.
Stayed 2 nights in Sep 2025

8/10 Good

MATTHEW

Liked: Cleanliness, staff & service, amenities
The property conditions were poor, carpet coming off, baseboards broken. I was a little surprised for a 4 star hotel. The breakfast was the best part.
Stayed 2 nights in Sep 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a very dated Westin on the edge of the historic town area. It is a healthy walk to restaurants. The in-hotel restaurant pushes it expensive buffets. The hallway carpeting is lumpy and threadbear and emits a stale musty odor. The room less so but all in all it didn't feel very clean. It's time Westin gave this hotel a brand make-over.
Stayed 2 nights in Sep 2025

8/10 Good

Daya

Liked: Staff & service, room comfort
The stay was good. Ideal location but Hotel is old. Leaky toilet flush, worn out carpets and towels, ceiling had paint cracked, not enough free power outlets.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location and excellent quality hotel
Stayed 4 nights in Apr 2025

2/10 Terrible

Ebrahim

Disliked: Staff & service, property conditions & facilities
Location
Stayed 1 night in Jul 2025

8/10 Good

Zoran

Liked: Staff & service, amenities
Central location
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, great room
Stayed 1 night in Jun 2025
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