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Hotel Mesón de la Merced

Property class: 3

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Photo gallery for Hotel Mesón de la Merced

A hotel room with two beds, a ceiling fan, a nightstand with a lamp, and a window with curtains. - Hotel Mesón de la Merced (Zacatecas)
A dining area with multiple tables and chairs, a fireplace, and a painting on the wall. - Hotel Mesón de la Merced (Zacatecas)
A gym with various exercise equipment including a treadmill, weight machines, and a bench press. - Hotel Mesón de la Merced (Zacatecas)
A hotel entrance with a wrought iron gate and a sign reading 'HOTEL MESON DE LA MERCED'. - Hotel Mesón de la Merced (Zacatecas)
A courtyard with a wooden cart filled with potted plants and flowers, surrounded by a high ceiling with skylights and a series of arches. - Hotel Mesón de la Merced (Zacatecas)
Take advantage of free full breakfast, a poolside bar, and a coffee shop/cafe at Hotel Mesón de la Merced. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Standard Double Room

A hotel room with two beds, a ceiling fan, a nightstand with a lamp, and a window with curtains.

Standard Double Room

8.4 out of 10
Very good
(91 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Double Room Standard

Premium bedding, in-room safe, desk, iron/ironing board

Double Room Standard

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free wired internet

DOUBLE STANDARD

  • Sleeps 4
  • Free wired internet

About the neighborhood

Located in Zacatecas, Hotel Mesón de la Merced is in the historical district. Historic Center and El Cubo Aqueduct are local landmarks, and travelers looking to shop may want to visit El Laberinto Municipal Market and Gonzalez Ortega Market. Visit our Zacatecas travel guide
Map
Av Juarez # 114, Centro Historico, Zacatecas, ZAC, 98000

What's nearby

  • A historic cathedral with two towers and a dome, surrounded by a densely packed cityscape at dusk.
    Historic Center
    1 min walk - 0.0 miles
  • A nighttime view of a historic building with two prominent towers, illuminated by artificial lighting.
    Hidalgo Avenue
    2 min walk - 0.1 miles
  • A historic cathedral with two towers and a dome, surrounded by a densely packed cityscape at dusk.
    Zacatecas Cathedral
    7 min walk - 0.4 miles
  • A cave with benches and a stone floor.
    El Eden Mine
    9 min walk - 0.5 miles
  • Bicentennial Plaza
    7 min walk - 0.4 miles

Getting around

  • Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.)
    26 min drive

Restaurants

  • Wing's Army
    3 min walk
  • Patio Rosa Restaurante Bar
    2 min walk
  • El Garufa
    4 min walk
  • El teporochal
    3 min walk
  • La Madonna Bistro
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MXN 250.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Mesón de la Merced have a pool?

Yes, this property has an indoor pool.

Is Hotel Mesón de la Merced pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Mesón de la Merced?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Mesón de la Merced?

Check-out is at 1 PM.

Where is Hotel Mesón de la Merced located?

Located in Zacatecas Centro, this hotel is steps from Historic Center, Juarez Garden, and Palacio de la Mala Noche. El Laberinto Municipal Market and Hidalgo Avenue are also within 5 minutes.

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Reviews

Hotel Mesón de la Merced Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 535 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

FRANCESCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking was a plus, breakfast was good and room was clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tight parking, but very safe, price is good and the place is well located to walk most interest points, other far reaching areas (i.e. La Bufa) is just a 5 min. cab drive. The breakfast is OKeish but you will do better walking 1 street to Patio Rosa to a much better meal. In summary, staff is kind, place is clean and tidy, well located and very peaceful. Definitely will stay again when I am back in Zacatecas.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a breakfast buffet. It’s in the center of the city which is accessible to all points of the city. Has a parking garage. Staff very friendly and helpful.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel accommodation is very good, also very close to the main historic area, and breakfast was excellent. The only thing is that they forgot to replace the towels one day. But in general a very good experience 👍
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Yara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, real breakfast, gym and pool
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, historic hotel, secure parking
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

MA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is very good and delicious
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Eric

Disliked: Amenities
Location was great and hotel building was interesting, but otherwise not a great experience (even considering the hotel's 3 star status).
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and inexpensive

This is a nice and inexpensive downtown hotel, short walk from all the major spots downtown. The rooms were fairly clean and nice. We had a really nice view, of the courtyard behind and the mountain.The free breakfast was nice and the service was great.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was a perfect; walking distance to all; beds were harder than I prefer. But it as clean and comfortable.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

JOSE GUADALUPE HERNANDEZ

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very nice view to a garden and bufa view. Kindly staff. Close to Alameda and centro
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Tara

Liked: Amenities
Great staff and a lovely room. Only thing that was not great was the parking. Tight to drive around with all the pillars. Nothing they could do about it, but strangely constructed!
Stayed 4 nights in Sep 2025
Verified review

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service
Is little old and a lot of noise but it’s ok the price and great location
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Location is very convenient.however, Property needs upgrades in their bedding and furniture. They need to be flexible in refunding payment when flight cancellation occurs due to airline mechanical problems.
Stayed 7 nights in Sep 2025
Verified review

4/10 Poor

Jaime

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check-in was great, and when we got to our room, we were impressed by how nice and attractive it looked. The hotel is in a great location, so we went out to explore the area and didn't return until around midnight. When I tried to take a shower, there wasn't a single drop of hot water. I ended up having to shower with freezing cold water, which was very disappointing. Before breakfast the next morning, I went to the front desk to report the issue. The receptionist told me there was nothing she could do because maintenance wouldn't be in until 9:00 a.m. Having worked in hospitality myself, I felt there were other ways the situation could have been handled. For example, offering access to an empty room to shower or at least providing a sincere apology would have gone a long way. Instead, it felt like I was bothering her by bringing the lack of hot water to her attention. To make matters worse, the hot water issue was still unresolved when it was time to leave, so I had to take a second freezing cold shower before checking out. The room itself was nice and the location was excellent, but the issue with the hot water and the response from the front desk left a negative impression.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Audri

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel building itself is beautiful and has a charming colonial style, which was the main highlight of our stay. Unfortunately, the property is in desperate need of a major renovation and update. The furniture throughout the hotel, including the lobby and restaurant, appears extremely old and worn. It honestly made us wonder if any of it has ever been replaced. Our room felt outdated, and the bathroom was very small, making it difficult to even close the door comfortably. We also noticed a strong sewer or drainage odor that was unpleasant during our stay. Upon arrival, we found that the bedding cover was dirty and had to request a replacement. The staff handled the issue politely and were friendly throughout our visit, which we appreciated. The complimentary breakfast was another disappointment. There were only a few options available, very limited variety, and only one fruit choice (watermelon). There was no cereal, very little bread selection, and overall not enough choices to justify staying for breakfast. We ended up eating at a restaurant outside the hotel instead. While the staff was courteous and the colonial architecture is attractive, the hotel needs a significant remodel, updated furnishings, improved room conditions, and a better breakfast offering. In its current condition, it did not meet our expectations
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool -which unfortunately I did not use ,looked nice and had warm water . Personnel work very hard, especially people from the kitchen to have warm food for us in the morning. Staff is very helpful. The hotel location is the best right in el centro histórico .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Ma Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mom travels every other month/year back to our hometown, Zacatecas. We always book this place because it’s right in the heart of it all. Staff is amazing, goes above and beyond. And very affordable!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Carmelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool. Gym. Free breakfast. Staff is super nice and helpful. I have been staying here over 17 years. And has not disappointed. Very close to many shopimg store it's the downtown in zacatecas
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Amador

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I expected better based on reviews, Lousy water pressure. the rooms are in need of upgrading. The towels are old and worn. The one positive is the location, it is within walking distance of all the Centro Historico attractions.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100/00 recommend
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended look alot better in person than on the website.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

SANTIAGO

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Celene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room need better furniture, staff is efficient, breakfast need variety, parking 10/10!!
Stayed 1 night in Mar 2026