B&B en Yunnan

“The staff offers us with extraordinary service, and the facility is new and well maintained. We had a great experience at this guesthouse.”

“Breakfast was traditional, but not on property had to walk to other property to eat, short walk, no safe in room to hold items, no iron, as stated 1 minutes walk to old town, property is in old town , had to call to find location, they came and walked us to property, that's why 4 stars , and local person said they have free shuttle to airport, he asked for me and had free shuttle ride the day I left ,”

“Nice”

“Such a nice place to stay. The guest house is really beautiful. A very nice entryway with a yard full of nice plants and flowers. The hosts and staff are extremely welcoming and helpful, offering plenty of suggestions about the old town and surrounding villages. They helped us as well finding and organizing the ressources for travelling around to traditional villages and the Snow mountain park. A huge thank you to Roxana and Leo for the wonderful experience.”

“客房整洁安静，工作人员非常热心，设备都很齐全。。。”

“The family suite was an absolute dream for us. The view was breathtaking, and having two separate rooms provided both comfort and privacy, it is very ideal for parents and kids to sleep separately like our family. We also loved their attention to cleanliness. The towels and slippers were stored in sanitizing cabinets that use UV light to disinfect them. They provided delicious welcome fruits and snacks and continued providing it everyday The food was simply amazing, everything was prepared...

“非常差！非常糟糕！非常不愉快的入住体验！五星酒店价格最多三星的服务。绝对差评！ 当天下午 1 点不到就到酒店了，上一个住户还没退房，让我们等。等没问题，还没到 2 点 ，但不能牺牲和占用下一个住客的权利和时间吧？后面一直催一直催，酒店则以各种理由拖延，一会说住户延迟退房，一会说东西还在房间，不方便打扫，一直等到4 点多才入住，整整晚了两个多小时，下午的旅游计划也都打乱了。这还不止，进入房间还一股消毒水味道，直到一小时后才散去。 过程中，酒店回复他们做了什么？说住户没回来，酒店将他们东西先搬走了。酒店为了保证入住体验，安排了2 个阿姨打扫并全屋消毒了......这些，难道不是你们应该做的吗？不是我让你们如此局促的打扫房间的。如果酒店跟前一个的住户沟通好何时必须要退房，预留足够的清扫时间，这些事情都提前安排好，给本人不愉快的事也都不会发生！不是么？”