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The Grand, York

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A grand lobby with a marble floor, a staircase, and ornate columns. - The Grand, York (York)
A lobby with a patterned sofa, a large potted plant, and a marble floor. - The Grand, York (York)
A restaurant with multiple dining tables and chairs, a bar area, and a kitchen in the background. - The Grand, York (York)
A modern indoor swimming pool with a central spiral sculpture, surrounded by wooden walls and a glass ceiling. - The Grand, York (York)
A spacious lobby with a sofa, chairs, a coffee table, and a dining area. - The Grand, York (York)
Luxury
5.0 star property
9.6

Exceptional

Palatial retreat in central York

Elegant spa treatments await in a historic Edwardian railway building near York Minster. Enjoy access to the indoor pool, hot tub, and sauna. Two exceptional restaurants serve memorable meals, with cocktails available in the classic 1906 bar.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, a round wooden table with a vase of flowers, and a television on a wooden cabinet.

Classic Double Room

9.6 out of 10
Exceptional
(152 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, a round wooden table with a vase of flowers, and a television on a wooden cabinet.

Classic Twin Room, Non Smoking

9.6 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, Non Smoking

Room

Executive Double Room, Non Smoking

9.6 out of 10
Exceptional
(64 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, Non Smoking

A hotel room with two beds, a desk, a chair, and a small table with a lamp.

Executive Twin Room, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Suite (Heritage)

A hotel room with a large bed, a wooden headboard, a desk with a lamp, and a window with curtains.

Grand Suite (Heritage)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking (Heritage)

A hotel room with a large bed, a TV, a desk, and a seating area with chairs.

Suite, Non Smoking (Heritage)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room (Contemporary)

A hotel room with a large bed, a desk, a chair, and a table. There are two framed pictures on the wall, a lamp on the desk, and a lamp on the table.

Classic Double Room (Contemporary)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room (Contemporary)

A hotel room with two beds, a desk, a chair, and a small table with a lamp.

Classic Twin Room (Contemporary)

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Bishophill, a neighborhood in York, The Grand, York is near a train station. York Minster and York City Walls are notable landmarks, and travelers looking to shop may want to visit York Christmas Market. Yorkshire Museum and York Dungeon are also worth visiting. Guests love the hotel's central location. Visit our York travel guide
Map
Station Rise, York, England, YO1 6GD

What's nearby

  • A market stall with illuminated star decorations and a sign listing prices.
    York Christmas Market
    9 min walk - 0.5 miles
  • A historic cityscape with a prominent cathedral, a bridge, and a mix of traditional and modern buildings.
    York City Walls
    9 min walk - 0.5 miles
  • A narrow street with brick buildings, a shop with a glass display, and a sign for a museum.
    Shambles
    10 min walk - 0.6 miles
  • A large Gothic cathedral with intricate stonework and pointed arches.
    York Minster
    12 min walk - 0.7 miles
  • Micklegate Bar
    3 min walk - 0.2 miles

Getting around

  • York Station
    3 min walk
  • Leeds (LBA-Leeds Bradford)
    42 min drive

Restaurants

  • York Tap
    3 min walk
  • The Dubliner
    2 min walk
  • Malmaison York
    2 min walk
  • The 1906
    1 min walk
  • FortyFive Vinyl Café
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 40 per night)
  • Valet parking on site (GBP 49.50 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 30 for adults and GBP 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 1,906
  • Legacy
  • The Rise

Things to do

  • Cooking classes
  • Free bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1906
  • Double-glazed windows
  • Edwardian architecture
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night
Cribs (infant beds) are available for GBP 15.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 30 for adults and GBP 20 for children
  • Valet parking fee: GBP 49.50 per night
  • Nearby parking fee: GBP 40 per night (328 ft away)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 40.0 per night
  • Pool fee: GBP 30 per person
  • Spa fee: GBP 30 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Grand, York have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

Is The Grand, York pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is available for GBP 49.50 per night.

What time is check-in at The Grand, York?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Grand, York?

Check-out is at 11 AM.

Where is The Grand, York located?

Located in Bishophill, this luxury hotel is within a 10-minute walk of Yorkshire Museum Gardens, York Minster, and York City Walls. York Christmas Market and Shambles are also within 15 minutes. York Station and York (QQY-York Train Station) are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grand, York Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 999 out of 1192 reviews
Rating 8 - Good. 134 out of 1192 reviews
Rating 6 - Okay. 43 out of 1192 reviews
Rating 4 - Poor. 10 out of 1192 reviews
Rating 2 - Terrible. 6 out of 1192 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect! The staff was very friendly and was always there to help their guests.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, staff were really helpful and the hotel was ideally placed so you could walk within York.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doormen Robert and Nigel were very friendly, helpful and gave great advice on activities and food in the area.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at The Grand 3 times now and it is always excellemt. From the lovely, clean, well equipped rooms to the friendly, professional staff who can't do enough for you, a stay at The Grand is guaranteed match all your expectations
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel a real touch of luxury. Room was spotless and had everything you would want in it. Staff were very polite and helpful and made you feel special. Couldn't fault anything will definitely be back
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand was amazing and we all totally enjoyed our stay. Everything was clean, staff were amazing and everyone made us all feel very special If I ever return to York I will stay here again
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful experience at this amazing hotel! The breakfast was delicious and had many dairy-free options for my husband who struggles at restaurants with a dairy allergy. The room was a delightful place to rest. The pillows were amazing! I would HIGHLY RECOMMEND this hotel.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well located. Walking distance from most things. The staff was friendly and professional. Our room was beautiful! Lots of space and a comfortable bed and pillows. We were very happy and would stay at the Grand for our next visit.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Staff & service
Very helpful and friendly staff
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the best we’ve had at a hotel in years! Such friendly staff too.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always feels special to come back to our favourite place to stay in York. A personal service each and every time, where nothing is ever too much trouble. The Grand has wonderful ambiance throughout. Impeccable service and just the best place to relax and recharge.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, all the staff were friendly and helpful. Rooms were lovely and well equipped, highly recommend. We used the spa which was great and also had afternoon tea which was delicious. Valet parking was an excellent service with very friendly and helpful staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the staff and the property
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff service, clean amazing rooms and great breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property full of character staff are excellent very helpful and polite we had a comfort room and it was more than adequate for our needs with a large bathroom. Breakfast was super a massive range and choice from full English to toast and jam, cereals or continental a great stay and we will return
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a long weekend. Great location and wonderful staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful Staff were excellent Clean and beautiful Suite was lovely and clean, bed was so comfy. Weird though no table and chairs to eat in room ( plenty of room for one) Sofa and 2 chairs not sure why for 2 guests. Tv sound was very poor needs an upgrade Overall great would stay again. Lovely location for town
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd stay at the Grand and once again it exceeded all our (high!) expectations. Legacy is just outstanding - amazing good and exceptional service from a passionate, knowledgeable and committed team. Rise was very good too for dinner. Less keen on the buffet style breakfast experience. Having travelled the world staying in 5* hotels the doorman team are by far and away the best we have ever experienced. Excellent reception team too - courteous, efficient and friendly. We will be back!
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the rooms are huge and always so clean. The staff are wonderful. It’s been our favourite place to have a one night break and we’ve been back a few times. I’d say the only thing that will sadly mean we probably won’t now return is that the spa is an additional charge since it’s been renovated. It was always included in the hotel stay which was lovely…but it doesn’t feel worth paying on top of a high end room cost. A shame, but the hotel is lovely if you’re not bothered by the spa bit.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Lovely room and staff were so welcoming! Would stay again for sure!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Hotel staff in the North of England. First class in all cases, very high standard rooms , great breakfast and fabulous location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a historic building. Clean, quiet with a great location near the train station. The only negative was the overpriced food.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to departure, our stay was very enjoyable. Highlights were spacious and comfortable room, Top-ten best shower of all time. Valet parking and to top it all a 5* restaurant with an excellent menu, superbly cooked food and just amazing staff. We had an issue with the wine as they made a small mistake but dealt with it with professionalism and politeness. The only negative comment would be that it is going to be too long until I come back.
Stayed 1 night in Sep 2026