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Hotel Palmas Cocoyoc

Property class: 3

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Photo gallery for Hotel Palmas Cocoyoc

A hot tub with a blue mosaic tile interior, a rolled blue towel, a glass of wine, and a pair of sunglasses on the edge. - Hotel Palmas Cocoyoc (Yautepec)
Property video
A hotel room with two beds, a small table, and a view of a swimming pool. - Hotel Palmas Cocoyoc (Yautepec)
A hotel room with a large bed, a small table, and a view of a swimming pool. - Hotel Palmas Cocoyoc (Yautepec)
A modern living room with a white sofa and red cushions, a glass partition with a polka dot pattern, and a snack shelf with various packaged goods. - Hotel Palmas Cocoyoc (Yautepec)
You can look forward to a poolside bar, a free daily manager's reception, and a terrace at Hotel Palmas Cocoyoc. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed, Air conditioning, Pool View

A hotel room with a large bed, white walls, and a red accent wall.

Deluxe Room, 1 King Bed, Air conditioning, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

A hotel room with a large bed, a small table, a chair, and a view of a swimming pool.

Standard Room, 1 King Bed, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Air conditioning, Pool View

A hotel room with two beds, a small table, and a view of a swimming pool.

Deluxe Room, 2 Double Beds, Air conditioning, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Pool View

A hotel room with two beds, a small table, and a view of a swimming pool.

Standard Double Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Yautepec is home to Hotel Palmas Cocoyoc. Las Tazas Thermal Waters and El Almeal Thermal Waters are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Six Flags Hurricane Harbor Oaxtepec and El Bosque Water Park. Ready for a night out? Consider Jardín Xolatlaco and Bajo La Montaña. Visit our Cocoyoc travel guide
Map
AVE ROMULO F.HERNADEZ #14, Colonia Lucio Moreno, Yautepec, MOR, 62738

What's nearby

  • A bustling market with colorful pottery and textiles.
    Artisan Market of Tepoztlán
    19 min drive - 15.1 miles
  • A historic building with a large archway and a tall tower in the background.
    Cuernavaca Cathedral
    50 min drive - 34.2 miles
  • Six Flags Hurricane Harbor Oaxtepec
    5 min drive - 2.1 miles
  • Universidad Dorados
    5 min drive - 2.1 miles
  • Galerias Cuernavaca Mall
    37 min drive - 34.7 miles

Getting around

  • Benito Juarez International Airport (MEX)
    100 min drive

Restaurants

  • Hotel Hacienda Cocoyoc
    11 min walk
  • Six Flags Pizza
    4 min drive
  • Shark Snacks
    6 min drive
  • Johnny Rockets
    5 min drive
  • Birrieria Pomposo - Puro Zacatecas
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Late-night room service

More

  • Desk
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for MXN 150.0 per stay

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Palmas Cocoyoc have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Palmas Cocoyoc pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Palmas Cocoyoc?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Palmas Cocoyoc?

Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Palmas Cocoyoc located?

Situated in Yautepec, this hotel is within 2 mi (3 km) of Universidad Dorados, Six Flags Hurricane Harbor Oaxtepec, and Santo Domingo Cultural Museum. El Bosque Water Park and Plaza Atrios are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Palmas Cocoyoc Reviews

7.0

Good

7.4

Cleanliness

6.6

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 36 out of 135 reviews
Rating 8 - Good. 46 out of 135 reviews
Rating 6 - Okay. 19 out of 135 reviews
Rating 4 - Poor. 12 out of 135 reviews
Rating 2 - Terrible. 22 out of 135 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it is
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Regular
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas amenidades
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
El personal no estuvo muy atento sobre nuestras necesidades.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Bien.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos hospedamos por una noche, deseando pasar una buena mañana. Desgraciadamente encontramos un insecto en la cama, toallas demasiado desgastadas, mala regadera. Lo peor fue al bajar a la alberca a las 8:30 am, parece que hubo fiesta un dia antes, toallas de alberca tiradas por todos lados, mesas sucias con servicios de un dia anterios, envases de Caguamas tirados y alberca muuuuy sucia. Preferimos retirarnos en ese momento y ni desayunar. Deja mucho que desear... El personal inexistente.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Habitaciones cómodas, limpias, con lo escénicas para una estancia cómoda. No lujos
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
De lo peor,el jacuzzi nunca funcionó, super Sucias las Habitaciones,la comida Echada a perder,en fin, HORRIBLE!!!
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
La habitación sucia, descuidada y se nota que le hace falta una buena limpieza profunda, al igual que al baño.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
La coladera de la regadera estaba tapada y la regadera echaba agua por todos lados, les comenté que deben limpiarla para que salgaejor el agua. Muy bien servicio.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
El costo es alto para las instalaciones del hotel, está todo limpio y fumigado, pero el baño todo antiguo y desgastado, las toallas igual. Sin aire acondicionado y sin mosquiteros, entonces te aguantas el calor extremo en la habitación. Nos cambiaron de habitación para el 2o día porqué ya habian pagado antes que nosotros otros huespedes, una con cama King y tenían urgencia. No lo recomiendo.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Habitación de buen tamaño, tranquila, limpia y cómoda
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poco mas de modernización del área de regaderas del baño
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rincón sencillo para descansar.

En términos generales muy bien, pero dos cosas a mejorar: la seguridad de las habitaciones y la oferta de desayunos todos los días.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, cómodo, seguro y el personal muy amable
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones no son lo que publican en las fotos, no están en buenas condiciones.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Alberca no climatizada, no elevador
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar, limpio, excelente area de alberca, habs vista a la alberca.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. Trato amable del personal. :)
Stayed 2 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Falsa publicidad, poca limpieza, olía horrible a marihuana
Stayed 2 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones en mal estado, colchones de mala calidad, ruido
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de atención al cliente

Me parece que no ve por el huésped, llegamos a las 13:30 y nos comentaron que por políticas del bote no entregan la habitación hasta las 3 de la tarde, la cuestión es que el hotel estaba vacío y éramos los únicos huespedes
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
tiene buena ubicación y jardines al igual que buena alberca, pero requiere mejorar en mucho su limpieza (toallas, sabanas, pisos y decoración de habitaciones), creo que con poco puede mejorar para que justifique el precio igualmente su decoración con rojo por todas partes, en mi opinión, da una mala imagen, lo hace parecer hotel de paso, lo que lo desprestigia
Stayed 1 night in Jun 2024