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Hotel Clara Luna

Property class: 3

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Photo gallery for Hotel Clara Luna

A modern lobby with two grey sofas, a large palm tree, and a bookshelf filled with books. - Hotel Clara Luna (Xalapa)
A bathroom with a large mirror, a sink, and a towel rack. - Hotel Clara Luna (Xalapa)
A hotel bathroom with a sink, mirror, and towel rack. - Hotel Clara Luna (Xalapa)
A white building with a blue sign for Lara Luna Hotel. - Hotel Clara Luna (Xalapa)
A hotel reception area with a grand piano, a large mural, and a reception desk. - Hotel Clara Luna (Xalapa)
Hotel Clara Luna provides amenities like a business center and a restaurant. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

A hotel room with a bed, a chair, a desk, a lamp, a ceiling fan, and a window with curtains.

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Double Beds

A hotel room with two beds, a ceiling fan, a nightstand with a lamp, and a window with curtains.

Family Double Room, 2 Double Beds

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a ceiling fan, and a bathroom visible through an open door.

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

A hotel room with a bed, a sofa, a chair, a ceiling fan, and a wardrobe.

Deluxe Studio, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Xalapa Centro, a neighborhood in Xalapa, is home to Hotel Clara Luna. Museo Casa de Xalapa and Palacio de Gobierno are local landmarks, and travelers looking to shop may want to visit Callejón del Diamante and Plaza Las Animas Mall. Ready for a night out? Consider IMAC Xalapa and Texin Events Coatepec. Visit our Xalapa travel guide
Map
42 Av. Manuel Ávila Camacho Centro, Xalapa, Ver., 91000

What's nearby

  • A yellow church with a clock tower and a rose window.
    Xalapa Cathedral
    10 min walk - 0.6 miles
  • Los Tecajetes Park
    5 min walk - 0.3 miles
  • Juarez Park
    8 min walk - 0.5 miles
  • Palacio de Gobierno
    10 min walk - 0.6 miles
  • Palacio Municipal
    10 min walk - 0.6 miles

Getting around

  • Xalapa, Veracruz (JAL-El Lencero)
    23 min drive

Restaurants

  • El Asador
    1 min walk
  • Helados Yeti (Helados y Crepas)
    4 min walk
  • Antojitos López
    4 min walk
  • Lulú Café
    5 min walk
  • CHULO
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Clara Luna pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Clara Luna?

Check-in start time: 3:30 PM; Check-in end time: 6:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Clara Luna?

Check-out is at noon.

Where is Hotel Clara Luna located?

Located in Xalapa Centro, this hotel is within a 5-minute walk of Juarez Park and Diego Rivera Gallery. Xalapa Cathedral and Palacio de Gobierno are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Clara Luna Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 106 out of 189 reviews
Rating 8 - Good. 49 out of 189 reviews
Rating 6 - Okay. 26 out of 189 reviews
Rating 4 - Poor. 7 out of 189 reviews
Rating 2 - Terrible. 1 out of 189 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Great location, parking lot in hotel, quiet and safe. The only thing that ruined our stay were the huge cockroaches in the room. Every day we were killing at least 4. Beware!!
Stayed 9 nights in Jul 2025
Verified review

8/10 Good

Disliked: Property conditions & facilities
Good place to rest, but it’s an old building.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the City Center.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great and it's a nice place but the internet either was slow or didn't work at all.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe a coffe maker and microwave would make it a lot better
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
:)
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay, except the rooms didnot have a refrigerator or coffee pot or microwave and i didn't pay attention to this things untill I got there .
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
The rooms are to noisy it is not sound proof as they advertised, n the flashing of the toilets you could hear all the time
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
My bed was hard and the AC and TV didnt work so they gave me a different room
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
El personal es amable, un hotel con buena ubicación, muy.cerca del centro pero muy viejo, se entiende que esta ambientado con lo referente a Agustín Lara, pero las instalaciones, son muy viejas. Estuve en habitación con dos camas y una estaba muy mal. El colchón se sumía. Estacionamiento complicado porque lo comparte con otros negocios en el mismo edificio. La iluminación de la habitación con puras lamparitas es muy baja.
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación estaba sucia,mucho ruido. La TV no funcionaba
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucha limpieza
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, muy buena ubicación
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, los precios, la ubicación
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
El personal en ocasiones no es atento ni amable
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Está bien la habitación, pero no me agradó el olor a humedad
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Se le pregunto a la recepcionista, si tenia una botella de agua, y contesto que solo una grande y tenía costo. Se el comento, es solo para tomar una medicina y dijo no puedo darle ni una botella, LAS TIENEN CONTADAS. No dio opciones, siendo que tienen un restarurant. Deben tener cuidado con sus clientes de la tercera edad. OJO Por el precio que se paga, una botella de agua NO ES NADA No volveré a alojarme con ustedes. Gracias de todos modos
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
SI, Aunque en la habitación hace falta cafetera.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien, lo único es que no aceptan pago con tarjeta pues tienen descompuesta la terminal. De ahí en fuera todo genial!
Stayed 3 nights in May 2026